CHETAN COORG
Software engineer
Bengaluru,KA
Summary
A seasoned IT professional with over 20+ years of international experience in Software Design & Development, Testing, Quality Assurance, and Team Leadership with reputed organizations in diverse industries. Hold Master’s degree in Computer Science from the University of New South Wales, Sydney, Australia. Presently associated with SAP Labs India Private Ltd, Bangalore as a Senior Quality Specialist in the S/4HANA Asset and Service Management. Creative and innovative thinker have expertise in software development/ testing lifecycle management from conceptualization till delivery while considering quality, timelines and maximizing customer satisfaction. Proficient in coordinating with customers, vendors and other stakeholders for successful delivery of complex projects. Well versed with both manual and automation testing, and technologies & tools like C, C++, Java, PL/SQL and UNIX Shell Script, UNIX, Linux, Windows XP, Windows 2000, Microsoft SQL Server, Oracle 8i, Sybase, and SQL etc. Distinction of having worked in varied industries including Software House, Telecom, Manufacturing, Banking, Financial Services, Consulting and Electricity, Performance and Talent Management/Business Execution. Adroit in handling application development, systems programming, systems administration, testing (client-server and web-based/manual and automated testing), application support and maintenance. Ability to easily adapt to new technologies and tools. Very passionate in grooming and nurturing team members to deliver excellent results. Effective communicator with an eye-for-detail and superb interpersonal skills. Effective communicator with an eye-for-detail and superb interpersonal skills. As a ScrumMaster conducted the Scrum Ceremonies – Sprint Planning, Daily Stand-ups, Sprint Reviews and Sprint Retrospectives. Conducted Release Planning and Backlog Refinement activities and monitored the health of the sprint using Burndown charts, TAT, Status Bottleneck Resolution, and Scrum and Kanban Dashboard reports in Jira, maintaining the Sprint boards, Jira administration for the project and mentoring of the team members on Agile Process.
Overview
24
24
years of professional experience
1
1
Professional Scrum Master™ I (PSM I)
2
2
Certified ScrumMaster®
3
3
Certified Scrum Product Owner®
Work History
Test Manager/IT Operations Professional
Siemens Healthineers
8 2023 - Current
- Developed test plans and cases based on requirements for efficient test execution
- Managed test labs in HPQC and utilized DocGen tool for documentation creation based on requests.
Test Lead
Freelance
11.2022 - 04.2023
Senior Quality Specialist
SAP Labs India Private Ltd
06.2009 - 09.2022
- Performed elaborate testing of Self-Service module, a self-management tool that enables streamlining of day-to-day administrative activities across different editions of SuccessFactors applications
- Contributed towards the release certifications of One Admin (SMB), Recruiting & Suite modules.
Lead QA Engineer
Integral India Software Development Centre Pvt. Ltd
08.2008 - 12.2008
- Performed testing of CSDK (Client Software Development Kit), a set of application programming interfaces (Java & C++ flavours), to facilitate foreign exchange trading with direct market access to liquidity.
Senior Engineer - Testing & Configuration
Subex Limited
02.2008 - 07.2008
- Performed testing of Nikira, a leading next generation Fraud Management Telecom Solution.
Senior Test Engineer
Integrated Research Pty. Ltd
10.2005 - 08.2007
- Analysed the requirements to ensure their testability
- Formulated test plans & individual test cases based on product requirements & strategy outlined in the test plan.
IT Contractor (Testing)
Sydney
08.2004 - 08.2005
- Executed the duties as a Testing/Configuration Analyst for Macquarie Bank Limited.
Business Analyst/ Oracle Developer
Applied Materials
04.2001 - 01.2004
- Placed on-site at Applied Materials, Santa Clara
- Designed and developed Oracle custom reports using SQL, PL/SQL, reports6i etc
- According to business user requirements.
Senior Systems Engineer
Wipro Technologies Telecom Solutions
04.2000 - 03.2001
Lecturer - Mechanical Engineering
Sapthagiri Institute of Engineering Technology
08.1996 - 06.1997
Education
Master of Science - Computer Science
University of New South Wales
Sydney, Australia 04.2001 -
Bachelor of Engineering - Mechanical Engineering
Mysore University
Mysore, India 04.2001 -
Skills
C
C
Java
UNIX Shell Script (sh, ksh, csh)
UNIX (Sun & HP-UX)
Windows XP
Windows 2000/NT & DOS
Oracle E-Business Suite 11i
PVCS Version Manager
Microsoft Access
Microsoft Office
Functional Testing
Test case design
Manual Testing
Test Execution Management
Regression Testing
Mobile Testing
Test Planning
Team Coordination
Training and mentoring
Integration Testing
Non-Functional Testing
Business Analysis
System Testing
Test strategy development
Quality Assurance
Cross-browser testing
Test script writing
Cross-platform testing
Collaborative Team Player
Bug Report Oversight
Performance Testing
Software Development Lifecycle
Usability Testing
Quality assurance understanding
Stakeholder Management
Security Testing
Scrum Framework
Test Automation
Interpersonal Communication
Continuous Improvement
New feature testing
Software Development Tools: JIRA, Confluence
Written Communication
Team Mentoring
Reliability
Professionalism
Interpersonal Skills
Task Prioritization
Analytical Skills
Scrum Methodology
Technical Support
Scenarios and Use Cases
Project management skills
Manual test case preparation
Teamwork and Collaboration
Customer Service
Problem-Solving
Time Management
Defect Tracking and Reporting
Test Plans and Test Methodologies
Bug Tracking and Resolution
Multitasking
Relationship Building
Analytical Thinking
Adaptability
Automation knowledge
Documentation skills
Problem-solving aptitude
Attention to Detail
Defect monitoring
Team building
Agile Best Practices
Automation scripting
Self Motivation
Decision-Making
Black Box Testing
Teamwork and Positive Attitude
Time management abilities
Adaptability and Flexibility
Effective Communication
Team Collaboration
Active Listening
Web and Mobile Application QA
Organizational Skills
Priorexperience
- Wipro Technologies Telecom Solutions, Bangalore, India, Senior Systems Engineer, Apr 2000 - Mar 2001
- Sapthagiri Institute of Engineering Technology, Bangalore, India, Lecturer - Mechanical Engineering, Aug 1996 - Jun 1997
Academicsandvalueadditions
Master of Computer Science from University of New South Wales, Sydney, Australia in 1999, B.E.(Mechanical) from National Institute of Engineering, Mysore, India in 1996, 2021 Leverage Artificial Intelligence/Machine Learning techniques to come up with more real-time scenarios for test cases/data generation to ensure high software quality during the development process published on the QAI Best Practise Warehouse (BPW) – Chetan R. Coorg/Yuvaraj Gopalan, Certified Scrum Master & Certified Scrum Product Owner from Scrum Alliance (Active through April 23rd, 2023), UNIX System Administration & Advanced UNIX Utilities and Shell Programming, Fundamentals of Java Programming & Java Programming Advanced (J2EE), Automation Testing Tools (QTP & WinRunner)
Landline
+91 80 26643781
Careermilestones
- Siemens Healthineers, Test Manager/IT Operations Professional, Aug 2023 - Current
- Freelance, Test Lead, Nov 2022 – Apr 2023
- SAP Labs India Private Ltd, Bangalore (SuccessFactors Business Solutions), Senior Quality Specialist, Jan 2020 – Sept 2022
- SAP Labs India Private Ltd, Bangalore (SuccessFactors Business Solutions), Quality Program Accountable, May 2019 – Sept 2019
- SAP Labs India Private Ltd, Bangalore (SuccessFactors Business Solutions), Quality Competency Manager, June 2018 - April 2019
- SAP Labs India Private Ltd, Bangalore (SuccessFactors Business Solutions), Senior Quality Specialist/Scrum Master, Apr 2015 - May 2018
- SAP Labs India Private Ltd, Bangalore (SuccessFactors Business Solutions), Lead Engineer QA, Apr 2014 - Mar 2015
- SAP Labs India Private Ltd, Bangalore (SuccessFactors Business Solutions), Senior Quality Engineer, Jun 2009 - Mar 2014
- Integral India Software Development Centre Pvt. Ltd, Bangalore, Lead QA Engineer, Aug 2008 - Dec 2008
- Subex Limited, Bangalore, India, Senior Engineer - Testing & Configuration, Feb 2008 - Jul 2008
- Integrated Research Pty. Ltd, Sydney, Australia, Senior Test Engineer, Oct 2005 - Aug 2007
- Sydney, Australia, IT Contractor (Testing), Aug 2004 - Aug 2005
- Applied Materials, Santa Clara, USA, Client (Employed by Ubex Corporation), Business Analyst/ Oracle Developer (Onsite), Apr 2001 - Jan 2004
- Wipro Technologies Telecom Solutions, Bangalore, India, Senior Systems Engineer, Apr 2000 - Mar 2001
- Sapthagiri Institute of Engineering Technology, Bangalore, India, Lecturer - Mechanical Engineering, Aug 1996 - Jun 1997
Projects
Siemens Healthineers, Bangalore, Aug 2023 – Current, Developed test plans and cases based on requirements for efficient test execution. Managed test labs in HPQC and utilized DocGen tool for documentation creation based on requests. SAP Labs India Private Ltd, (Success Factors Business Solution), Bangalore, Jun 2009 – Sept 2022, Performed elaborate testing of Self-Service module, a self-management tool that enables streamlining of day-to-day administrative activities across different editions of SuccessFactors applications. Contributed towards the release certifications of One Admin (SMB), Recruiting & Suite modules. Involved in Test planning, test case development/ review, test data setup & API functional testing. Executed test case to identifying bugs and logged them in the bug tracking system JIRA/VersionOne. Followed-up with developers to get bugs fixed. Interacted with product management team to obtain functional clarifications. Provided QA analysis for patches, tested patches and reported issues found. Analysed and facilitated resolution of customer issues. Automated test cases & analysed test automation runs. Mentored junior team members about product functionality/processes. Acted as Scrum Master of Unity team (a Recruiting agile scrum team) for multiple releases. Analysed & resolved customer issues such as invalid configurations, duplicates etc., coming from the field. Defined & operationalized team specific strategy in-line with agile test strategy. Analysed needs, proposed tools and initiated process improvements. Acted as a Consultant and SME for Quality Assurance. Quality Program Accountable part of Delivery Excellence Team in SAP Intelligent Maintenance Execution Team. Currently working as a Senior Quality Specialist with the S/4HANA Asset and Service Management Team., Test Management tool evaluation, S/4HANA Asset and Service Management Soln. (Cloud/on-prem Oil/Gas) – Chevron, Shell, Chemours etc., RnR Test Automation, GA/CE, Recruiting 2.0/VI Integration, One Admin 2.0 Release Integral India Software Development Centre Pvt. Ltd, Bangalore, Aug 2008 – Dec 2008, Performed testing of CSDK (Client Software Development Kit), a set of application programming interfaces (Java & C++ flavours), to facilitate foreign exchange trading with direct market access to liquidity. Conducted Day-in-the-life testing of the product and analysed the bugs that surfaced during the testing process. Mentored the team members to uncover defects and verify bug fixes. Reported any discovered bugs in Bugzilla. Coordinated with Product Management Team to seek clarifications in the requirements specification. Performed sanity, compressed regression and regression testing of the product., Hudson 3.4 Release Subex Limited, Bangalore, India, Feb 2008 – Jul 2008, Performed testing of Nikira, a leading next generation Fraud Management Telecom Solution. Conducted bug fix testing and regression testing of the core product. Prepared automated test cases using WATIR (web application testing in ruby) and Marathon, an open source testing tool. Formulated test scenarios and test cases based on the functional specifications document., Nikira 6.2 Release, StarHub (Singapore) Integrated Research Pty. Ltd, Sydney, Australia, Oct 2005 – Aug 2007, Analysed the requirements to ensure their testability. Formulated test plans & individual test cases based on product requirements & strategy outlined in the test plan. Executed test cases for the following activities: A major release of a product and reported any failures in the JIRA bug tracking system. To exercise portions of the product that have been affected by change. Verifying patches., Testing new releases of the core Prognosis product, System testing of IP Telephony Management Reporter, Prognosis GUI testing on windows vista platform Sydney, Australia, Aug 2004 – Aug 2005, Executed the duties as a Testing/Configuration Analyst for Macquarie Bank Limited. Prepared test cases for functional testing and regression testing of the system and coded JUnit test cases to automate the testing process. Executed test scripts to test Active banking, an online banking system for businesses used for transactions such as funds transfers between bank accounts, paying company bills using BPAY and staff payments. Conducted UAT, functional and regression testing at AMP Financial Services. Executed tests to certify functionality of Client Manager and Planner modules part of the Moneywise Technology Financial Planning System used by financial planners for the management of their client bases and the development/production of financial plans. Performed the role of Tester/QA for NEMMCO (National Electricity Market Management Company). Created test cases and executed them to test NEM Reports application suite an in-house developed software capable of generating and delivering national electricity market data to registered participants in the form of CSV files. Ubex Corporation, Santa Clara, USA, Apr 2001 – Jan 2004, Placed on-site at Applied Materials, Santa Clara. Designed and developed Oracle custom reports using SQL, PL/SQL, reports6i etc. according to business user requirements. Developed test scripts to verify the functionality of various modules as part of the Dual Data Centre project that involved migrating Oracle E-Business Suite 11i and other enterprise applications from Santa Clara to Austin Data centre. Performed extensive module and scenario testing at various stages of the project including simulation, user acceptance testing and cutover. Performed rigorous testing of different enterprise applications including Oracle E-Business Suite after patch application, upgrades etc. to verify the functionality of the application before releasing to end-users. Developed UNIX shell scripts (C, Bourne shell) for system administration purposes on HP-UX 11.0 platform.
Certification
Certified Scrum Master
Timeline
Test Lead
Freelance
11.2022 - 04.2023
Senior Quality Specialist
SAP Labs India Private Ltd
06.2009 - 09.2022
Lead QA Engineer
Integral India Software Development Centre Pvt. Ltd
08.2008 - 12.2008
Senior Engineer - Testing & Configuration
Subex Limited
02.2008 - 07.2008
Senior Test Engineer
Integrated Research Pty. Ltd
10.2005 - 08.2007
IT Contractor (Testing)
Sydney
08.2004 - 08.2005
Master of Science - Computer Science
University of New South Wales
04.2001 -
Bachelor of Engineering - Mechanical Engineering
Mysore University
04.2001 -
Business Analyst/ Oracle Developer
Applied Materials
04.2001 - 01.2004
Senior Systems Engineer
Wipro Technologies Telecom Solutions
04.2000 - 03.2001
Lecturer - Mechanical Engineering
Sapthagiri Institute of Engineering Technology
08.1996 - 06.1997
Test Manager/IT Operations Professional
Siemens Healthineers
8 2023 - Current