Summary
Overview
Work History
Education
Skills
Timeline
Certification
CERTIFICATIONS
Generic

Chetan Gaikwad

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience
1
1
Certificate

Work History

Center Incharge

Delhivery
05.2022 - Current
  • Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers
  • Double-checked records, daily reports, and inventory transactions to identify and correct variances
  • Negotiated contracts with suppliers to obtain favorable terms and pricing
  • Developed and maintained relationships with key suppliers for smooth communication and to meet required expectations
  • Conducted spending analysis to identify cost-saving opportunities
  • Supervised warehouse operations by managing employees during shifts
  • Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time
  • Cultivated strong relationships with vendors to maintain and improve levels of customer service
  • Recorded information, shortages, and discrepancies to keep records current and accurate
  • Reduced costs by streamlining contract bidding and procurement processes to ensure best prices for Vehicles and services
  • Tracked contract performance metrics and reported issues or non-compliance with appropriate stakeholders.
  • Controlled costs to keep business operating within budget and increase profits.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.

Team Lead

Delhivery
09.2020 - 11.2021
  • Trained new team members by relaying information on company procedures and safety requirements
  • Coached team members in techniques necessary to complete job tasks
  • Worked different stations to provide optimal coverage and meet production goals
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes
  • Researched new vendors and partners to obtain most cost-effective pricing for Services
  • Developed monthly and daily production output plans to deliver on customer service and financial metrics
  • Conducted regular reviews of operations and identified areas for improvement
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.


Officer Implant CS

SpotOn
01.2021 - 06.2021
  • Handled customer inquiries and suggestions courteously and professionally
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
  • Answered constant flow of customer calls with minimal wait times
  • Participated in team meetings and training sessions to stay informed about product updates and changes
  • Investigated and resolved customer inquiries and complaints quickly
  • Delivered prompt service to prioritize customer needs
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Followed up with customers about resolved issues to maintain high standards of customer service.

Senior Operations Executive

Rivigo
09.2017 - 06.2019
  • Worked with vendors to schedule daily pickups and deliveries
  • Completed daily operations on time and maintained high standards of accuracy
  • Operated warehouse material handling equipment correctly to move loads
  • Oversaw inventory control levels and verified compliance with storage and organization processes
  • Evaluate a fleet of delivery Persons within a specific area (e.g
  • Schedule working times, solve daily operational issues, follow up on equipment, conduct weekly meetings) Stock Audit, Inventory Management & Cash Audit every week
  • Arrange Inventory for fleet equipment, office and associated paperwork

Education

Mechanical Engineering -

Mumbai University
Mumbai
07.2017

Diploma in Mechanical Engineering -

Maharashtra State Board
Mumbai
07.2014

SSC -

Maharashtra State Board
Mumbai
06.2011

Skills

  • Work assignment delegation
  • Performance monitoring
  • Analytical Thinking
  • Problem Solving
  • Leadership
  • Pursuing training of SAP EWM
  • Working on Domain SCM - Logistics & Warehousing
  • Microsoft Tools - Microsoft Excel, Microsoft Word, Microsoft Power Point, Outlook

Timeline

Center Incharge

Delhivery
05.2022 - Current

Officer Implant CS

SpotOn
01.2021 - 06.2021

Team Lead

Delhivery
09.2020 - 11.2021

Senior Operations Executive

Rivigo
09.2017 - 06.2019

Mechanical Engineering -

Mumbai University

Diploma in Mechanical Engineering -

Maharashtra State Board

SSC -

Maharashtra State Board

Certification

  • SAP ERP Essential Training
  • Understanding Vendor Management in Supply Chain Management
  • Strategic Sourcing and Category Management in Supply Chain Management
  • Supply Chain Planning and Scheduling

CERTIFICATIONS

• SAP ERP Essential Training

• Understanding Vendor Management in Supply Chain Management

• Strategic Sourcing and Category Management in Supply Chain Management

• Supply Chain Planning and Scheduling

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Chetan Gaikwad