Chetan Gurudas Kamat
Hospitality
B 207,Vighnaharta Chs, Curry Road, Mumbai
Summary
A results-oriented hospitality professional with extensive experience in Banquets, Coffee Shop & In room Dining management. Skilled in handling high-pressure situations, optimizing resources, and delivering exceptional guest experiences. Strong in team building, training, and leadership. Adept at process improvements, cost control, and customer service excellence. Seeking to contribute my expertise in a dynamic hospitality environment to drive operational success and customer satisfaction
Overview
2025
2025
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
Work History
In-Room Dining Manager
Four Seasons Hotel
5 2024 - Current
Banquet Manager
Four Seasons Hotel Mumbai
01.2022 - 04.2024
- Oversaw timeliness and quality of food delivery at high-volume events.
- Developed comprehensive training programs for staff to improve service quality and efficiency.
- Oversaw scheduling of banquet staff while maintaining optimal staffing levels during peak seasons without compromising on quality service delivery.
- Elevated overall banquet experience by incorporating unique table settings, lighting schemes, and room layouts as per client preferences.
- Ensured timely preparation of food and beverage stations, resulting in smooth event execution.
- Maintained a safe working environment by enforcing health and safety standards among staff members.
Assistant Banquet Manager
Four Seasons Hotel
01.2019 - 12.2021
Food & Beverage Supervisor (Coffee Shop & Banquets)
Four Seasons Hotel
01.2016 - 12.2018
Banquet Supervisor, Task Force
Four Seasons Hotel
01.2017 - 01.2017
- Oversaw the timely setup of the all events and meeting spaces to ensure smooth service and also delegated the right person for the right job to ensure the highest results
- Developed a strong service oriented team
- Actively participated and planned the outdoor catering events like Qatar Tennis Open
- Maintained high level of guest satisfaction and employee well-being Qatar Tennis Open
Banquet Senior Server
Four Seasons Hotel
01.2015 - 12.2016
Banquet Server
Four Seasons Hotel
01.2012 - 12.2015
Education
Bachelor of Science - Hospitality and Hotel Administration
Kohinoor College of Hotel Management
Mumbai 06.2009 - 05.2012
Higher Secondary - Sciences
Mumbai University
06.2007 - 05.2009
SSC - undefined
Maharashtra State Board
Skills
IN ROOM DINING MANAGER
- Customer Service & Guest Relations
- Menu Engineering & Ordering
- Revenue & Budget Management
- Health & Safety Compliance
- Hotel Mobile App Management
BANQUETS MANAGER
- Team Leadership & Employee Training
- Purchasing & Inventory Management
- Quality Assurance & Control
- Event Planning & Coordination
Special task force
Banquet Supervisor, Task Force, Four Seasons Hotel, Doha, 2017
Oversaw the timely setup of all events and meeting spaces to ensure smooth service and also delegated the right person for the right job to ensure the highest results., Developed a strong service-oriented team., Actively participated and planned the outdoor catering events like Qatar Tennis Open.
Maintained high level of guest satisfaction and employee well-being.
Professional competencies
Operational Management
Menu Engineering & Ordering
Revenue & Budget Management
Health & Safety Compliance
Technology Integration
Collaborate with Other Departments
Team Leadership & Employee Training
Purchasing & Inventory Management
Quality Assurance & Control
Customer Service & Guest Relations
Hotel Mobile App Management
Event Planning & Coordination
Certification
Wine & Spirit Education Trust Level 2
Additional Information
Computer Proficiency
MS Office (Word, Excel, PowerPoint), Internet Applications, Hotel Management Software (Micros, Medallia),
Languages Known
English, Hindi, Marathi
Hobbies
Cricket:Strengthens teamwork and leadership skills.
Puzzle Solving: Enhances problem-solving and analytical abilities
Timeline
Wine & Spirit Education Trust Level 2
02-2023
Banquet Manager
Four Seasons Hotel Mumbai
01.2022 - 04.2024
Assistant Banquet Manager
Four Seasons Hotel
01.2019 - 12.2021
Banquet Supervisor, Task Force
Four Seasons Hotel
01.2017 - 01.2017
Food & Beverage Supervisor (Coffee Shop & Banquets)
Four Seasons Hotel
01.2016 - 12.2018
Banquet Senior Server
Four Seasons Hotel
01.2015 - 12.2016
Banquet Server
Four Seasons Hotel
01.2012 - 12.2015
Training : Renaissance Mumbai Convention Centre Hotel Gained hands-on experience in all hotel departments, with a focus on Food & Beverage, Housekeeping, Front Office, and Operations.
05-2010
Bachelor of Science - Hospitality and Hotel Administration
Kohinoor College of Hotel Management
06.2009 - 05.2012
Higher Secondary - Sciences
Mumbai University
06.2007 - 05.2009
SSC - undefined
Maharashtra State Board
In-Room Dining Manager
Four Seasons Hotel
5 2024 - Current
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