Chetan Kesarinath Mhatre
Mumbai
Summary
Results-driven Senior Operations Manager with extensive experience at Herbolab India Pvt. Ltd., recognized for significantly optimizing supply chain efficiency and warehouse operations. Achievements include a 20% increase in team productivity and an 11% reduction in return-to-origin rates. Core competencies encompass manpower and inventory planning, cost reduction, and KPI tracking. Expertise in supply chain management is poised to drive operational excellence in future endeavors.
Overview
17
17
years of professional experience
Work History
Senior Operations Manager – Warehouse & Logistics
Herbolab India Pvt. Ltd.
Mumbai
06.2020 - Current
- Developed and executed strategies to optimize supply chain operations, achieving a 15% cost reduction
- Managed inventory control and warehouse activities, achieving 98% stock accuracy and a 10% reduction in shrinkage
- Enhanced on-time delivery to 98%, reducing transit damages and RTO by 11%
- Improved team productivity by 20% through targeted training
- Automated tools reduced order processing time by 30%
- Achieved 8% cost savings year-over-year for a 0.98-crore budget
- Implemented a Warehouse Management System (WMS) for real-time inventory tracking
- Presented quarterly KPIs and strategic recommendations to senior management
Deputy Manager Operations
Grofers.com
Bhiwandi
05.2019 - 06.2020
- Set up a 1.6-lakh sq
- Ft
- E-commerce FMCG warehouse
- Oversaw 3PL operations and streamlined delivery to stores
- Drafted SOPs for optimized processes and vendor system implementations
Assistant Warehouse Manager
Hopscotch
02.2014 - 05.2019
- Set up warehouses in Bangalore and Mumbai
- Managed inbound/outbound operations and partnered with Amazon/Paytm/Flipkart FCs
- Developed SOPs and ensured efficient space management and safety protocols
- Recruited, trained, and appraised manpower
Branch Manager
Patel Roadways
02.2012 - 02.2014
- Achieved divisional profitability goals by streamlining distribution operations and customer service
- Managed operational KPIs and employee onboarding
Sales Executive
One Capitall Ltd.
08.2010 - 11.2011
- Expanded retail division and launched microfinance products
- Managed 40 loan agencies and bank vault operations
Senior Executive – Customer Operations
Accor Services Pvt. Ltd.
04.2008 - 11.2011
- Forecasted and approved dispatches for Western region orders
- Generated detailed MIS for order and payment tracking
Education
Bachelor of Commerce -
Mumbai University
Skills
- Supply Chain Management
- Warehouse Operations
- Manpower & Inventory Planning
- Value Stream Mapping
- Team Building & Leadership
- Training & Development
- Cost reduction
- KPI tracking
- Transportation management
Volunteer Experience
Active involvement in Hopscotch.in's Mumbai operations, supporting the Bangalore FC and Amazon fulfillment center.
Languages
- English
- Marathi
- Hindi
Personal Information
- Date of Birth: 05/05/86
- Nationality: Indian
- Marital Status: Married
Timeline
Senior Operations Manager – Warehouse & Logistics
Herbolab India Pvt. Ltd.
06.2020 - Current
Deputy Manager Operations
Grofers.com
05.2019 - 06.2020
Assistant Warehouse Manager
Hopscotch
02.2014 - 05.2019
Branch Manager
Patel Roadways
02.2012 - 02.2014
Sales Executive
One Capitall Ltd.
08.2010 - 11.2011
Senior Executive – Customer Operations
Accor Services Pvt. Ltd.
04.2008 - 11.2011
Bachelor of Commerce -
Mumbai University
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