Chetan M
Bangalore
Summary
In pursuit of career enhancing opportunities in the field of: ~ Sales & Business Development ~ Overall Department Operations
Overview
10
10
years of professional experience
1
1
Language
Work History
Section Manager
Marks & Spencer Reliance India Pvt LTD
03.2007 - 05.2017
- Worked with Marks & Spencer Reliance India Pvt LTD, as a Section Manager for a period of 9.3 years from (10.03.2007 to 31.05.2016).
- Also worked with Caratlane (A Tanishq Partnership) as a Store Manager from (18.06.2016 to 10.06.2020) to for 4 years.
- Currently Associated at Bluestone as a Area Business Manager last 5 years.
- A strategist cum implementer with recognized proficiency in spearheading operations/ business with an aim to accomplish desired plans and targeted goals successfully.
- Holds the distinction of leading and managing the sales and marketing operations successfully. Demonstrative excellence in conceptualizing and implementing various business strategies.
- Expertise in handling all sales & Retail/ business development activities, prolonged business relations with customers.
- Proficient in leading dedicated teams for running successful business operations and experience of developing procedures and service standards for business excellence.
- An effective communicator with excellent relationship building & interpersonal skills. Strong analytical, problem solving and trouble shooting skills & organizational abilities.
- Key Responsibility
- Target Achievement:
- Responsible for achievement of set Sales target for the store and Responsible for achievement of all store KPI targets
- Marketing: Develops and executes marketing strategies, conducts market research, manages social media, and creates promotional materials and analyzing campaign performance, Also conducting instore BTL Activity..
- Customer Service:
- Ensure all staff and managers follow Meet, Greet and Direct & Mystery Shopping Audit
- Stock Management & SOP:
- Adherence to 100% SOP & Commercial Audit report based on seasons/ process
- Staff Management:
- Ensure all measures are taken to control shrinkage & Ensure all measures are taken to control shrinkage
Education
B.COM -
10th - undefined
12th - undefined
01.2006
Skills
Operations improvement
Interests
Hobbies :Cricket, Music, Movies
Accomplishments
- Best Employ of the Month at Marks & Spenser
- Best Employ of Quarter at Marks & Spenser.
- 5 Times 100% Attendance Award – Marks & Spenser.
- Best Store Manger Bluestone
- Best Area Manager Q3 in sales & expansion
PERSONAL DOSSIER
Address : # 110/15 2nd cross VST Road ,ST Thomas Post Lingarajpuram, Bangalore/ Date of Birth :03th June 1986 Marriage status : Married Place (Bangalore) Name (Chetan M) Date
CAREER RECITAL
- Significant Highlights:
- Looks after Men’s & women’s at Marks and Spencer.
- Lead & direct TMs and TLs.
- Managed & controlled Fashion & Men’s.
- Responsible for:
- Finding out new opportunities to minimize cost and increase profit.
- Instrumental in handling:
- Optimization of stock cover.
- TM/TL, training and development.
- FHSO. (Fire health and safety officer)
- Taking Care of Petty Cash.
- Essayed a key role in:
- Shrinkage control.
- New customer acquisition
- Team motivation.
- GIT Champ.
- HR Back-up
- EIG Representative
- Plan A Champ.
Timeline
Section Manager - Marks & Spencer Reliance India Pvt LTD
03.2007 - 05.2017
Corporation boy’s high school - 10th,
Domlur PU college - 12th,
Rashtriya Viday Vidyapeet University - B.COM,