Chetan Mahajan

• Proceesing the order managment in SAP.
• Coordinate with accounts team to process the order
• Instruct factory to dispatch the stock, then follow up with courier for the smooth delivery.
• Managed a team of sales representatives and provided ongoing training and support to ensure sales targets were achieved.
• Maintain organized sales records and report month-end goal setting to the senior management team
• Timely distribution of sales schemes, presentations and supporting documents to help sales team generate business leads
• Contribute to overall customer satisfaction by promptly answering emails and handling orders by phone
• Establish active communication and engagement with sales representatives to ensure that orders are processed promptly
• Collaborate with sales staff in weekly meetings by creating and maintaining month-end sales reports.
• Maintaining the branch expenses.
• Processing the Support staff salary/expenses .
• Maintaining the stock report for the godown.
• Payment follow up with repective dealer.
• Dispatched plan for sanitary ware clubbing.

• Actively participating and supporting in Digitization and Automation of processes
• Acting as a bridge between team members spread across the country and the management / operations team, based in head office
• Maintaining relevant trackers on business volumes, projections, product details etc.
• Taking complete charge of MIS activity – Budgeting, incentive working, tracking business numbers, preparation of various reports and presentations for review meetings.
• Closely working and coordinating with internal and external teams
• Preparing and timely delivering of MIS reports at set frequency
• Supporting in timely resolution of business requirements with a problem solving approach
• Providing business insights by conducting exhaustive research and analysis
• Building up strong relationship with the middle & senior management
• Coordinating with various teams (Operations, pricing, claims, accounts, compliance etc) for ensuring that the business requirements are delivered on time.
• Smooth handling of audits conducted in the unit

• Gathering and analyzing data to prepare detailed reports.
• Presenting Daily/weekly/monthly sales reports to the Senior Management.
• Coordinating with the Product team to create promotional materials/new product Codes in system (SAP).
• Reviewing the company's past and current sales performance.
• Coordinating with the Sales Manager at all times.
• Implementing, managing, and improving sales processes.
• Comparing day-to-day sales productivity.

• Office, Handling 33 depots for taking care of Depot Order Booking and Invoice Process
• Moving inventory from the factory to respective C&FA for on time billing
• Following with factory and C&FA for processing on time billing
• Track Daily basis sale order with previous date to maintain Zero percent Error
• Generate Territory wise customer wise Sale report and compare with previous date on daily basis
• Generate Area wise customer wise Sale report and compare with previous Year on monthly basis
• Prepare monthly reports and track performance for All the depots
• Prepare Sub category, Category wise analysis reports to maintain data
• Prepare Stock and Sales Statement on every month for Secondary
• Making reports as per higher management requirement
• Keep the inventory at all CFA
• Prepare the deliveries and accordingly move the stock from factory
• Analyzed Data of GPS tracking to keep timely dispatch and supply of Transporter
• Maintain the records for Crate Reconciliation in every plant
• Responsible for verify All Transporter and All Vendor bills regarding stock supply and return stock
• Maintain Records for All returns with their respective CFA's
• Integration of Inventory Management
• Integration in Quality Management
• Posting a goods receipt with reference to a return delivery
• Transportation Monitoring For Inbound / Outbound Planning
• Analyzing and monitoring the delivery
• Timely dispatch of Indent from factory/C&FA
• Segregation of routes according to best available options through Route mapping
• Rationalization of routes to make it efficient & market friendly
• Shifting of supply from one plant to another plant in case of capacity over in one plant
• Allocation, dispatch & installation of display units to URC's based on requirement
• URC wise data entry for display units sent to Canteens
• Monitoring and analyzing the depot wise dispenser availability of Titan & competitors
• Coordinate with Finance Department for the payments
• Consolidating/Follow ups with SO for BFA/FORM II for timely processing of invoices
• Responsible for verify All Transporter and All Vendor bills regarding stock supply and return stock
• Tracking &follow-up with SO & CSD HO to ensure payment receipt.

(HR Shared Services)

• Organizing, preparing and publishing copious reports and dashboards for the Seniors Management
• Conducting regular analysis of captured data for comprehending various trends for the adoption of best fit approach and forecasting
• Management of the data entry process for the pertinent maintenance of MIS (Recruitment Dept)
• Supervision on the timely and apt creation of the Oracle Ids for new joiners
• Administering and processing vendor invoices and liaising with Finance dept for payments
• Responsible for opportune data collation across all locations pan India
• Identify and capture data of all open positions across India
• Co-coordinating background check process with the vendor as well as the business
• Maintaining personal files for all the candidates joining the organization
• Initiating separation for the absconded employees.

• Responsible for Ground Handling covering areas such as Passenger,
• Baggage, Ramp Operations Services, Cargo & Mail Services, Technical Services and Communications in management capacity
• Executing all the activities done on the Apron including Guest boarding and disembarking, Baggage loading and off loading and liaising with internal and external department for safe and on time operations
• Problem solving and dealing with customer complaints at Ramp in a stipulated time frame without delaying the departure
• Also handled Baggage services.

• Working in process called image indexing (US Mortgage)
• Cross Verifying all docs related to mortgage application
• Close review of all the documents & try to find out whether there is Suspense condition or not to avoid error.
• Segregate the documents as per the SOP

• Worked in process for Airtel Digitel TV
• Toll free number for PAN india
• Handling the inbound calls
• Resolved the queries of the exiting customers
• Handling the prospect calls also.