CHETAN MURARKA
Delhi
Summary
Detailed Business Development Assistant with One year of experience setting and exceeding goals. Researches potential opportunities and writes service proposals to achieve success.
Overview
7
7
years of professional experience
Work History
Business Development Associate
Aakash Educational Services Ltd
Delhi
04.2024 - Current
- Maintained accurate records of customer accounts using CRM software.
- Developed and implemented strategies to increase sales and market share.
- Conducted research on potential customers, competitors, and industry trends.
- Participated in meetings with senior executives to discuss strategy implementation.
- Provided regular reports on business development activities, outcomes, and ROI to senior management.
- Set up potential client contacts, cultivated relationships, and followed through on service needs.
- Managed CRM database, ensuring accurate and up-to-date information on leads and clients.
- Analyzed sales trends and customer feedback to recommend improvements in products and services.
- Identified business prospects through cold calling, networking, marketing and database leads.
Business Development Associate
BYJU'S (Think And Learn Pvt Ltd)
Noida
06.2023 - 02.2024
- Maintained accurate records of customer accounts using CRM software.
- Developed and implemented strategies to increase sales and market share.
- Analyzed data from customer surveys to identify areas of improvement.
- Researched new markets to identify opportunities for growth.
- Conducted research on potential customers, competitors, and industry trends.
- Set up potential client contacts, cultivated relationships, and followed through on service needs.
- Assisted in the creation of business development policies, processes, and standards.
- Managed CRM database, ensuring accurate and up-to-date information on leads and clients.
- Supported the development of budgets and financial plans for business development activities.
- Provided insights and recommendations for improving internal processes and increasing operational efficiency.
- Addressed customer questions and concerns regarding products and services.
- Worked closely with the sales team to develop strategies for achieving sales targets and increasing revenue.
Sales Manager
MAD COLORS
RANCHI
07.2022 - 04.2023
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Collected payments and provided accurate change.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Developed trusting relationships with customers by making personal connections.
Production Manager
PRAGATI CHEMICALS
RANCHI
01.2022 - 06.2022
- Planned production operations while establishing priorities and sequences for manufacturing processes.
- Established and updated production schedules to meet changing demands.
Stock Manager
KHETAN TRADERS
RANCHI
03.2021 - 12.2021
- Reviewed production orders, schedules, delivery dates and inventory levels to determine product availability.
- Examined supply and raw material levels to determine shortages and make necessary adjustments.
Sales Associate
BHAGWATI ENTERPRISES
RANCHI
04.2017 - 02.2021
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Collected payments and provided accurate change.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Developed trusting relationships with customers by making personal connections.
Education
Bachelor of Commerce -
DORANDA COLLEGE, RANCHI
11.2020
Intermediate of Commerce -
MARWARI COLLEGE, RANCHI
03.2015
High School Diploma -
LADY K.C ROY MEMORIAL SCHOOL, RANCHI
Skills
- Cost Analysis and Savings
- Profitability and Revenue Generation
- Flexible Schedule
- Customer Service
- Teamwork and Collaboration
- Value Stream Mapping
- Continuous Improvement Processes
- Workforce Training
- Technical Specifications
- Building rapport
- Customer Support
- Customer Relationship Management
- Customer communications
- Student Counseling
- Academic advising
- Career Counseling
- Academic Support
Timeline
Business Development Associate
Aakash Educational Services Ltd
04.2024 - Current
Business Development Associate
BYJU'S (Think And Learn Pvt Ltd)
06.2023 - 02.2024
Sales Manager
MAD COLORS
07.2022 - 04.2023
Production Manager
PRAGATI CHEMICALS
01.2022 - 06.2022
Stock Manager
KHETAN TRADERS
03.2021 - 12.2021
Sales Associate
BHAGWATI ENTERPRISES
04.2017 - 02.2021
Bachelor of Commerce -
DORANDA COLLEGE, RANCHI
Intermediate of Commerce -
MARWARI COLLEGE, RANCHI
High School Diploma -
LADY K.C ROY MEMORIAL SCHOOL, RANCHI
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