CHETAN MURARKA
Delhi
Summary
Detailed Business Development Assistant with One year of experience setting and exceeding goals. Researches potential opportunities and writes service proposals to achieve success.
Overview
7
7
years of professional experience
Work History
Business Development Associate
Aakash Educational Services Ltd
Delhi
04.2024 - Current
- Maintained accurate records of customer accounts using CRM software.
- Developed and implemented strategies to increase sales and market share.
- Conducted research on potential customers, competitors, and industry trends.
- Participated in meetings with senior executives to discuss strategy implementation.
- Provided regular reports on business development activities, outcomes, and ROI to senior management.
- Set up potential client contacts, cultivated relationships, and followed through on service needs.
- Managed CRM database, ensuring accurate and up-to-date information on leads and clients.
- Analyzed sales trends and customer feedback to recommend improvements in products and services.
- Identified business prospects through cold calling, networking, marketing and database leads.
Business Development Associate
BYJU'S (Think And Learn Pvt Ltd)
Noida
06.2023 - 02.2024
- Maintained accurate records of customer accounts using CRM software.
- Developed and implemented strategies to increase sales and market share.
- Analyzed data from customer surveys to identify areas of improvement.
- Researched new markets to identify opportunities for growth.
- Conducted research on potential customers, competitors, and industry trends.
- Set up potential client contacts, cultivated relationships, and followed through on service needs.
- Assisted in the creation of business development policies, processes, and standards.
- Managed CRM database, ensuring accurate and up-to-date information on leads and clients.
- Supported the development of budgets and financial plans for business development activities.
- Provided insights and recommendations for improving internal processes and increasing operational efficiency.
- Addressed customer questions and concerns regarding products and services.
- Worked closely with the sales team to develop strategies for achieving sales targets and increasing revenue.
Sales Manager
MAD COLORS
RANCHI
07.2022 - 04.2023
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Collected payments and provided accurate change.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Developed trusting relationships with customers by making personal connections.
Production Manager
PRAGATI CHEMICALS
RANCHI
01.2022 - 06.2022
- Planned production operations while establishing priorities and sequences for manufacturing processes.
- Established and updated production schedules to meet changing demands.
Stock Manager
KHETAN TRADERS
RANCHI
03.2021 - 12.2021
- Reviewed production orders, schedules, delivery dates and inventory levels to determine product availability.
- Examined supply and raw material levels to determine shortages and make necessary adjustments.
Sales Associate
BHAGWATI ENTERPRISES
RANCHI
04.2017 - 02.2021
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Collected payments and provided accurate change.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Developed trusting relationships with customers by making personal connections.
Education
Bachelor of Commerce -
DORANDA COLLEGE, RANCHI
11.2020
Intermediate of Commerce -
MARWARI COLLEGE, RANCHI
03.2015
High School Diploma -
LADY K.C ROY MEMORIAL SCHOOL, RANCHI
Skills
- Cost Analysis and Savings
- Profitability and Revenue Generation
- Flexible Schedule
- Customer Service
- Teamwork and Collaboration
- Value Stream Mapping
- Continuous Improvement Processes
- Workforce Training
- Technical Specifications
- Building rapport
- Customer Support
- Customer Relationship Management
- Customer communications
- Student Counseling
- Academic advising
- Career Counseling
- Academic Support
Timeline
Business Development Associate
Aakash Educational Services Ltd
04.2024 - Current
Business Development Associate
BYJU'S (Think And Learn Pvt Ltd)
06.2023 - 02.2024
Sales Manager
MAD COLORS
07.2022 - 04.2023
Production Manager
PRAGATI CHEMICALS
01.2022 - 06.2022
Stock Manager
KHETAN TRADERS
03.2021 - 12.2021
Sales Associate
BHAGWATI ENTERPRISES
04.2017 - 02.2021
Bachelor of Commerce -
DORANDA COLLEGE, RANCHI
Intermediate of Commerce -
MARWARI COLLEGE, RANCHI
High School Diploma -
LADY K.C ROY MEMORIAL SCHOOL, RANCHI
Similar Profiles
RAVI PRAKASH SHARMARAVI PRAKASH SHARMA
Senior Manager-Customer Experience at Aakash Educational Services LimitedSenior Manager-Customer Experience at Aakash Educational Services Limited
Jeet RastogiJeet Rastogi
Regional Training Manager at Aakash Educational Services Ltd.Regional Training Manager at Aakash Educational Services Ltd.
KUNAL KUMARKUNAL KUMAR
Botany Faculty at Aakash Educational Services LimitedBotany Faculty at Aakash Educational Services Limited
Sumanta DuttaSumanta Dutta
NA at Aakash Educational Services LtdNA at Aakash Educational Services Ltd
Raman SharmaRaman Sharma
Senior Business Consultant at Infosys ConsultingSenior Business Consultant at Infosys Consulting