Chetan Verma
Hospitality
Amritsar
Summary
Dedicated Front Office Manager with proven expertise in enhancing guest satisfaction and streamlining operations. Skilled in staff training and relationship-building, driving efficiency and team performance.
Overview
8
8
years of professional experience
3
3
Languages
Work History
Front Office Manager
The Thirsty Crow Resto Bar & Rooms
11.2022 - Current
- Oversaw daily front office operations, ensuring a seamless guest experience and high satisfaction.
- Managed reservation systems to optimize room occupancy and streamline check-in/check-out processes.
- Implemented staff training programs that enhanced team performance and improved service efficiency.
- Coordinated with vendors and suppliers, maintaining effective relationships and ensuring timely deliveries.
Manager
Canadian Pizza
11.2020 - 11.2022
Cashier
The Lapinoz Pizza
09.2019 - 11.2020
Chef
The Lapinoz Pizza Restaurant
08.2018 - 02.2019
Education
High School Diploma -
P.S.E.B
Amritsar, India 04.2001 -
Skills
Front office operations
Guest satisfaction
Staff training programs
Service efficiency
Build good relations with customers
Team leader
Timeline
Front Office Manager
The Thirsty Crow Resto Bar & Rooms
11.2022 - Current
Manager
Canadian Pizza
11.2020 - 11.2022
Cashier
The Lapinoz Pizza
09.2019 - 11.2020
Chef
The Lapinoz Pizza Restaurant
08.2018 - 02.2019
High School Diploma -
P.S.E.B
04.2001 -