Results-driven Business Development professional with 9+ years of experience in IT sales, market research, and client relationship management across US, European, and Middle Eastern markets. Proven expertise in CRM management, sales forecasting, and team leadership. Adept at handling technical discussions, proposal development, and stakeholder negotiations to drive business growth.
Hi, I’m
CHETANA B. SHENDE
Business Development Lead
Nagpur
Summary
Overview
9
years of professional experience
13
years of post-secondary education
Work History
Solix Technologies
Senior Business Development Executive
03.2021 - Current
Job overview
- Conduct market research and lead generation using Discover.org, LinkedIn, and email campaigns
- Develop and execute multi-channel sales campaigns across the US and Middle Eastern markets
- Maintain Digiprise CRM, schedule meetings, and coordinate with sales teams and clients
- Drive client acquisition through prospecting and engagement strategies
- Identifying and analyzing RFP/RFI opportunities aligned with business goals.
- Managing the full lifecycle of RFP/RFI responses, including drafting, reviewing, and final submission.
- Conducting post-submission follow-ups and clarifications with clients.
- Driving multiple webinars and ensuring the registration of a relevant audience.
- Tracking the registration vs. attendance rate, engagement levels, and lead quality to measure webinar success.
- Sending thank-you emails, event recordings, and key takeaways to attendees for follow-up engagement.
USM Business Systems
Business Development Executive
11.2019 - 01.2021
Job overview
- Led IT sales efforts, identifying and qualifying leads, preparing Scope of Work (SOW) documents and Managed CRM tools, sales pipelines, and proposal documentation
- Conducted technical requirement discussions with clients via Skype & Zoom and Developed market expansion strategies for US, European, and Middle Eastern regions
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Established a robust sales pipeline by consistently identifying, qualifying, and nurturing leads through various outreach methods.
Allcloud Enterprise Solution
Inside Sales Executive
04.2018 - 10.2019
Job overview
- Conducted cold calling, lead generation, and needs assessment for IT solutions and Scheduled and delivered product demos via TeamViewer & AnyDesk
- Negotiated contracts, pricing, and managed client relationships and Utilized Zoho CRM for tracking sales performance and customer data
- Built strong relationships with clients through regular follow-ups, resulting in repeat business and referrals.
- Developed and implemented sales strategies to increase revenue.
Makro Tech
Talent Acquisition Specialist
01.2017 - 04.2018
Job overview
- Company Overview: Hyderabad
- Managed high-volume sales activities using CRM and contact management systems
- Built client relationships and expanded sales opportunities
- Hyderabad
- Managed full-cycle recruiting process for multiple roles simultaneously while maintaining high-quality standards in candidate assessment and selection.
Zappkode Solution
Quality Analyst
06.2016 - 01.2017
Job overview
- Conducted manual software testing and quality assurance analysis
- Developed comprehensive test cases to cover wide range of scenarios, ensuring thorough coverage of all features.
- Analyzed quality and performance data to support operational decision-making.
Education
Madhukarao Pandav College of Engineering
Bachelor of Engineering from Computer Engineering
04.2001 - 01.2014
University Overview
Skills
Business Development
Extra Curricular Activities And Strengths
Extra Curricular Activities And Strengths
- National-level participant in Technical Fest & Project Competitions.
- Active participant in Tech-based Treasure Hunt Events.
- Strong leadership and team collaboration skills.
- Proactive problem-solver with a positive attitude.
- Excellent communication and negotiation abilities.
Certifications And Technical Skills
Certifications And Technical Skills
- Software Testing & Quality Assurance
- Dot Net, MVC, WCF, JQuery
Timeline
Senior Business Development Executive
Solix Technologies
03.2021 - Current
Business Development Executive
USM Business Systems
11.2019 - 01.2021
Inside Sales Executive
Allcloud Enterprise Solution
04.2018 - 10.2019
Talent Acquisition Specialist
Makro Tech
01.2017 - 04.2018
Quality Analyst
Zappkode Solution
06.2016 - 01.2017
Madhukarao Pandav College of Engineering
Bachelor of Engineering from Computer Engineering
04.2001 - 01.2014
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