Results-driven Team Lead with proven expertise in SAP BW/4HANA and SAP BW on HANA, with a background in leading support operations and delivering complex BW/4HANA migration projects using both In-Place and Shell Conversion methodologies.
Experienced in collaborating with cross-functional teams to drive efficient project execution and resolve critical escalations with minimal business impact. Adept at managing end-to-end case life cycles, ensuring high-quality support aligned with SLAs and customer expectations.
Proficient in tools and methodologies including BEx Query Designer, JIRA, and Agile delivery frameworks, with a consistent focus on customer satisfaction, service excellence, and continuous process improvement.
Proficient in SAP BW/4HANA
Creative Writing: Writing short stories, or even starting a blog.
Skit Performance: Writing, and performing short theatrical sketches, exploring creative storytelling.
Traveling – Passionate about exploring new cultures, geographies, and local traditions. Enjoy planning and experiencing offbeat destinations that offer historical, natural, and cultural insights.
Culinary Exploration – Enthusiastic about trying regional cuisines and discovering unique flavors.