Chetanya Sobti
West Delhi
Summary
To work in the heathy competition environment, gain experience by accepting challenging Jobs and serve the very best from my capabilities to the organization. Results-driven Order to Cash professional with years of experience specializing in collections, deductions, and cash application. Expertise in resolving disputes, optimizing payment processes, and enhancing cash flow accuracy, with overdue achieving Business standards.
Overview
5
5
years of professional experience
Work History
Senior Financial Analyst
Genpact
Delhi NCR
07.2023 - Current
- Collections Management: Proficiency in managing the collections process, including setting up payment terms, tracking overdue accounts, and contacting customers for payment.
- Deductions Management: Expertise in identifying, researching, and resolving customer deductions related to pricing, shortages, or promotions.
- Accounts Receivable (AR): Strong understanding of AR processes, including cash application, reconciliation, and aging analysis.
- ERP Systems: Proficiency in ERP systems like SAP, particularly in modules related to collections and deductions.
- Credit Risk Assessment: Ability to assess and monitor customer creditworthiness, and adjust credit limits accordingly.
- Dispute Resolution: Experience in managing and resolving disputes related to payments, invoices, and deductions.
- Reporting & Analytics: Ability to generate, interpret, and present collection and deduction reports, including DSO (Days Sales Outstanding) and aging reports.
- Payment Reconciliation: Expertise in reconciling customer payments and identifying discrepancies or variances.
Assistant Manager
HDFC Bank
08.2021 - 03.2023
- Customer Relationship Management: Expertise in managing & nurturing customer relationships
- Financial Transactions: Proficient in handling banking transactions
- Data Analysis & Reporting: Proficiency in analyzing customer data, preparing financial reports, and identifying trends to support decision-making.
Senior Business Associate
Byjus- TLA
07.2020 - 08.2021
- Identify prospect & Counselling the students
- Dasboard Reporting & Team Lead Management
- Customer Upfront Queries
Business Dev. Analyst
Techjockey.com
05.2019 - 06.2020
- IT Software Retails Handing Customer Query via
- Prepared reports on the above information and reported the Chat insights.
- Identified needs of customers promptly and efficiently.
Education
MBA - Banking And Finance Management
Narsee Monjee Institute of Management Studies
Mumbai05-2024
Bachelor of Commerce -
Delhi University Sri Aurobindo College
04-2019
Skills
- Microsoft Excel
- Microsoft Power BI
- Financial Operations
- Analytics tools
- Analytical
- Decision making
Accomplishments
- Awarded as Best Lead Generate in Byjus
- 2022 Awarded As Best In service class in HDFC BANK.
- Top AR % achiever in UK Market.
Timeline
Senior Financial Analyst
Genpact
07.2023 - Current
Assistant Manager
HDFC Bank
08.2021 - 03.2023
Senior Business Associate
Byjus- TLA
07.2020 - 08.2021
Business Dev. Analyst
Techjockey.com
05.2019 - 06.2020
MBA - Banking And Finance Management
Narsee Monjee Institute of Management Studies
Bachelor of Commerce -
Delhi University Sri Aurobindo College
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