Cheteti Akhila
Chennai
Summary
Experienced Business support consultant with 3 years in business support to sales team and customer relations. Proven ability of successful project management and solving.
Overview
4
4
years of professional experience
Work History
Business Support Consultant
Equinox Labs Pvt Ltd
07.2024 - Current
- Act as liaison between the sales team and clients, addressing quires related to order and sales processes.
- Effectively support the business and project teams on requirement gathering,documentation and quotation making.
- Leveraged CRM tools to track leads and analyze data, optimizing sales efforts for maximum return on investment.
- Collaborating with the cross functional teams to ensure the timely delivery and processing end to end sales operations.
- Handled customer inquiries and complaints in a timely manner, escalating issues as needed.
Business Development Executive
Nacro Biotech
03.2021 - 03.2024
- Proven ability to identify potential leads , market and converting leads into customers.
- Managing and nurture current relationship with clients, understand their business needs and offering tailored solutions.
- Experienced in developing, monitoring and organizing all aspects of office operations.
- Managed multiple projects simultaneously, ensuring timely completion of tasks and meeting deadlines consistently.
- Developed and maintained effective relations with internal and external stakeholders to ensure smooth operations.
Education
B.Sc - Agriculture
Singhania University
Jhunjhunu06-2019
Skills
- Project Coordination
- Sales Support
- Sales process and Operations
- Requirement Gathering
- Customer Support
- Communication Skills
- Analytical and Problem Solving
- Email Support
- Client Management
- CRM Software
- MS Office
- Business analysis
Languages
- English
- Hindi
- Telugu
Timeline
Business Support Consultant
Equinox Labs Pvt Ltd
07.2024 - Current
Business Development Executive
Nacro Biotech
03.2021 - 03.2024
B.Sc - Agriculture
Singhania University
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