Sports
CHETHAN K
STORE LEADER
Bengaluru
Summary
Expert store leader effective at motivating top-notch performance with high-energy approach. Keeps employees informed and working hard through monitoring, front-line support and personal coaching. Focused on staying ahead of demand with proactive mindset and good understanding of current market trends.
Goal-oriented Store Leader with proven record of success in exceeding sales and customer satisfaction ratings. Manages and empowers employees to deliver exceptional service and handle high-volume workloads. Ambitious in driving revenue growth and brand awareness.
Overview
9
9
years of professional experience
3
3
Languages
Work History
Store Leader
Sangeetha Mobiles
12.2021 - Current
- Collaborated with cross-functional teams to execute promotional events, maximizing store visibility and sales opportunities.
- Recommended complementary purchases to customers, increasing revenue.
- Built loyal customer base by consistently delivering quality products, top-notch service and efficient check-out procedures.
- Coached staff to leverage upselling and cross-selling opportunities, driving consistent sales by cultivating competitive and results-driven culture.
- Educated and trained staff to equip with knowledge about products, customer service and store policies.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Conducted regular performance evaluations for staff members, offering feedback and guidance for improvement.
Sales Representative
Samsung Mobile
06.2017 - 11.2021
- Developed and implemented sales strategies to increase profits.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Recommended complementary purchases to customers, increasing revenue.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
Sales Executive
Reliance Retail
03.2015 - 06.2017
- Monitored customers for signs of security concerns and escalated issues to management.
- Identified upselling opportunities within existing accounts by staying informed about clients'' evolving needs requirements.
- Developed key partnerships, resulting in increased lead generation and cross-selling opportunities.
Education
B B M -
GOVENMENT DEGREE COLLEGE
PANDAVAPURA 04.2001 -
Skills
Budget Planning
Computer Proficiency and Microsoft Office
Shift Scheduling
Customer experience management
Store Opening and Closing
Marketing Strategies
Employee Training
Time Management
Team Management
Product Demonstrations
Target VS Achievements
Interests
General knowledge
Music
Timeline
Store Leader
Sangeetha Mobiles
12.2021 - Current
Sales Representative
Samsung Mobile
06.2017 - 11.2021
Sales Executive
Reliance Retail
03.2015 - 06.2017
B B M -
GOVENMENT DEGREE COLLEGE
04.2001 -