CHETHAN K
Bangalore
Summary
Detail-oriented professional with a strong focus on logistics and order processing. Drives improvements in communication and cross-functional collaboration to enhance customer satisfaction. Utilizes data management and inventory control to streamline operations and support organizational success.
Overview
4
4
years of professional experience
Work History
Associate Analyst
WIPRO
Bangalore
12.2025 - Current
- Handled the end-to-end order lifecycle including Purchase Orders (PO), invoicing, and Order-to-Cash (OTC) transactions.
- Processed sales and purchase orders in SAP ERP/HANA based on partner requests, ensuring timely release of orders with confirmation emails.
- Accurately processed and managed high-volume customer orders, ensuring a 99% fulfillment and on-time delivery rate.
- Monitored order tracking, proactively addressing bottlenecks to avoid fulfillment delays.
- Adapted customer requirements to align with project specifications.s Led process improvements.
- Processed sales and purchase orders to ensure accurate transactions., POD, Query handling.
Sr. Representative Operations
Concentrix Daksh Service India Pvt. Ltd.
Bangalore
01.2023 - 12.2025
- Managed end-to-end order lifecycle including purchase orders, invoicing, and order-to-cash transactions to ensure seamless processing.
- Processed and managed customer orders in SAP ERP, ensuring high data accuracy.
- Accurately processed and managed high-volume customer orders, ensuring a 99% fulfillment and on-time delivery rate.
- Coordinated order processing using EDI systems, improving fulfilment accuracy and reducing errors.
- Reviewed purchase orders, pricing, quantities, and shipping details prior to processing, minimising discrepancies.
- Monitored order tracking, proactively addressing bottlenecks to avoid fulfillment delays.
- Coordinated with logistics and supply chain teams to ensure timely order fulfillment.
- Resolved order discrepancies, invoice issues, and shipment delays with cross-functional teams.
- Communicated order status and delivery updates to customers to improve satisfaction
Education
B.com -
Kuvempu Degree College
Bangalore, Karnataka12-2022
Skills
- ERP/OMS platforms
- Inventory Control
- Cross-Functional Communication
- MS Office (Excel, Word, PowerPoint)
- Data Entry and Data Management
- Logistics & Shipping
- B2B & EDI Fundamentals
- Order Processing & fulfilment
LANGUAGES
English (Fluent)
Hindi (Fluent)
Kannada (Fluent)
Telugu (Fluent)
Interests
- Cooking
- Bike Riding
- Travelling
- Listening Songs
Timeline
Associate Analyst
WIPRO
12.2025 - Current
Sr. Representative Operations
Concentrix Daksh Service India Pvt. Ltd.
01.2023 - 12.2025
B.com -
Kuvempu Degree College