Chethan Kumar
Bangalore
Summary
Accomplished Senior Mortgage Underwriting & Operations Specialist with over 15 years in U.S. residential mortgage underwriting, closing, and funding. Expertise in Fannie Mae and Freddie Mac guidelines, TRID compliance, and risk assessment. Skilled in streamlining workflows, identifying credit risk patterns, and resolving investor exceptions. Demonstrated leadership in team management and process governance, driving quality improvements and cross-functional collaboration.
Overview
1
1
Language
16
16
years of professional experience
Work History
Senior Lead Analyst – Underwriting
Moder Solutions India Pvt. Ltd. (Formerly known as Archwell Operations India Pvt. Ltd.)
Bangalore
10.2023 - 11.2023
- Presented findings and recommendations to senior management through clear, concise reports and presentations.
- Gathered and defined user requirements for system updates.
- Adapted workflow to meet need business needs.
- Exited role to provide family support during medical emergency
Senior Lead Analyst – Underwriting & Post Closing Operations
First Source Solutions
10.2020 - 06.2022
- Underwriting & Risk Assessment
- Underwrote residential mortgage files, assessing risk for purchase, rate-term refinance, and cash-out refinance transactions.
- Assessed borrower creditworthiness, DTI ratios, income stability, assets, and collateral documentation.
- Validated AUS findings (DU/LP) to ensure compliance with GSE guidelines, minimising risk to the organisation.
- Documented underwriting rationale, exception handling notes, and risk mitigation factors.
- Conducted final review prior to funding approval to ensure compliance with FNMA/FHLMC standards.
- Conducted comprehensive file reviews for final approval before funding.
- Coordinated with Loan Officers, Processors, and Underwriters for documentation clarification.
- Investigated inconsistencies and corrected data discrepancies before secondary market delivery.
- Led team in governance practices and compliance oversight.
- Acted as process SME and escalation point for complex underwriting scenarios.
- Mentored junior analysts on income calculation, AUS findings interpretation, and exception handling.
- Compiled weekly escalation and production reports for leadership, highlighting underwriting challenges and resolutions.
- Compiled weekly escalation and production reports for leadership, highlighting underwriting challenges and resolutions.
Team Lead, Exception Processor & Lock Desk Analyst
Envoy Mortgage India Pvt. Ltd.
04.2016 - 09.2020
- Managed lock desk operations and pricing governance to ensure compliance.
- Processed lock requests, re-pricing, extensions, and policy-based overrides.
- Evaluated rate lock exceptions and escalated complex cases to leadership.
- Ensured compliance with internal lock desk policies and investor guidelines.
- Specialised in analysing investor exceptions and guiding secondary market operations.
- Reviewed and cleared investor exceptions to ensure loan eligibility for FNMA and GNMA pools.
- Handled manual validation of loan attributes against AUS and GSE delivery standards.
- Managed high-priority files, preventing secondary pricing adjustments.
- Conducted comprehensive analysis and oversight of processes, enhancing operational efficiency.
- Maintained detailed exception tracking dashboards for trend analysis.
- Identified recurring underwriting decision gaps, recommending corrective measures to improve decision accuracy.
- Ensured SLA adherence while handling 25+ loan files daily.
- Performed detailed underwriting reassessment when discrepancies were identified post-closing.
Senior Analyst – Closing, Funding & TRID Compliance
ISGN – Nova Soft Technologies
04.2012 - 04.2016
- Reviewed Loan Estimate (LE) and Closing Disclosure (CD) for TRID compliance.
- Ensured fees adhered to 0% and 10% tolerance thresholds.
- Validated borrower qualification data including income, assets, appraisal, and title documentation.
- Balanced HUD/CD while validating disbursement calculations to ensure accuracy in financial reporting.
- Trained team members on compliance checkpoints and federal guidelines.
- Initially joined Nova Soft in Mortgage Operations and moved into advanced Closing & Funding responsibilities, later leading retail funding pilot initiatives.
- Prepared SOPs for Retail Funding pilot project.
- Developed process maps to accurately document workflows, streamlining operational efficiency.
- Deconstructed end-to-end closing workflow for operational standardization.
- Led leadership initiatives, enhancing team alignment and accountability in reporting tasks.
- Managed pipeline allocation, leave planning, and floor support.
- Conducted team huddles and compliance updates.
- Reported daily retail funding metrics to client leadership.
- Acquired knowledge of underwriting procedures and best practices.
- Reported daily retail funding metrics to client leadership.
Sr. Executive – Quality Control (Appraisal Review)
CoreLogic
06.2010 - 07.2011
- Reviewed valuation accuracy and compliance with lending guidelines to mitigate risk and enhance credibility.
- Conducted quality audits on appraisal reports to ensure adherence to industry standards.
- Provided structured feedback and documented review findings to facilitate continuous improvement in appraisal processes.
Executive – Mortgage Tax Operations
Indicomm Global Services Pvt. Ltd.
06.2007 - 01.2010
- Validated delinquent tax records to determine loan eligibility and mitigate risk.
- Processed mortgage tax documentation for compliance across U.S. states.
- Reviewed and reconciled payoff statements for accuracy in refinance transactions.
Education
Bachelor of Computer Applications (BCA) - Computer Application
Thiruvalluvar University
Vellore, TN01-2015
Skills
- Residential Mortgage Underwriting
- Fannie Mae & Freddie Mac
- Manual underwriting
- Credit, Income & Asset Assessment
- Risk profiling
- TRID compliance
- Secondary market delivery
- Quality control
- Process mapping
- AI validation
- Stakeholder collaboration
- Team leadership
Accomplishments
- Awarded Best Employee for SLA, Quality & TAT Excellence.
- Received Client Appreciation from Nationstar Senior Vice President.
- Recognized for Quality Improvements & Process Standardization.
CAREER HIGHLIGHTS
- Underwriting & File Assessment
- Hands-on assessment of borrower income, credit, assets, collateral.
- DU/LP validation & exception handling.
- GSE compliance review & documentation.
- Process Mapping & Rule Development
- Created SOPs and workflow documentation.
- Identified decision checkpoints in closing & exception handling lifecycle.
- Experience translating operational rules into structured documentation.
- Model Validation & Feedback (AI Alignment)
- Blind validation of loan attributes during exception review.
- Compared system outputs (AUS findings) with manual underwriting analysis.
- Experience identifying system discrepancies and recommending corrections.
- Knowledge Transfer & Training
- Conducted training sessions for new hires.
- Created process manuals and compliance documentation.
- Led team huddles and governance discussions.
Languages
Hindi
Intermediate
B1
Interests
- Interested in playing badminton
Timeline
Senior Lead Analyst – Underwriting
Moder Solutions India Pvt. Ltd. (Formerly known as Archwell Operations India Pvt. Ltd.)
10.2023 - 11.2023
Senior Lead Analyst – Underwriting & Post Closing Operations
First Source Solutions
10.2020 - 06.2022
Team Lead, Exception Processor & Lock Desk Analyst
Envoy Mortgage India Pvt. Ltd.
04.2016 - 09.2020
Senior Analyst – Closing, Funding & TRID Compliance
ISGN – Nova Soft Technologies
04.2012 - 04.2016
Sr. Executive – Quality Control (Appraisal Review)
CoreLogic
06.2010 - 07.2011
Executive – Mortgage Tax Operations
Indicomm Global Services Pvt. Ltd.
06.2007 - 01.2010
Bachelor of Computer Applications (BCA) - Computer Application
Thiruvalluvar University