Summary
Overview
Work History
Education
Skills
Cover Letter
Projects
Field Of Interest
Disclaimer
Timeline
Generic
Chethan m

Chethan m

Senior Process Executive
Banglore

Summary

To secure a position with a stable and profitable organisation, where can i be a member of team and utilize my business experience to fullest Results-oriented Analyst skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success.

Overview

5
5
years of professional experience
1
1
Language

Work History

Expense Admin Analyst

Cognizant Technology Solutions
Bengaluru
12.2021 - 03.2024
  • Reviews and processes expense reports, verifies costs against report documentation, ensures company expense policy adherence in work day
  • The tools used in Expense admin analyst are workday, Salesforce, Microsoft Outlook, Microsoft office,
  • Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
  • Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
  • Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
  • Validated results and performed quality assurance to assess accuracy of data.
  • Recommended process improvements to continually identify, analyze and fix constraints and challenges.
  • Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
  • Assisted in decision-making processes by presenting accurate, data-driven recommendations to stakeholders.
  • Optimized core processes to improve business performance and operational agility.
  • Researched and adopted new technologies to add value to existing offerings.

Data Quality Assurance Analyst

Cognizant Technology Solutions
Bengaluru
12.2021 - 06.2023
  • Ensure data accuracy, completeness, and reliability within an organization. They identify data quality issues, implement corrections, and develop data governance practices.
  • The tools that are used for the given projects are Salesforce, lighting experience, Microsoft office
  • Trained junior analysts on best practices for data quality assurance, fostering a strong culture of accuracy within the team.
  • Established key performance metrics to measure the effectiveness of data quality initiatives, driving continuous improvement within the organization.
  • Improved data quality by implementing stringent validation processes and error-checking techniques.
  • Performed root-cause analyses on recurring errors or issues, identifying opportunities for process improvements within the QA framework.
  • Created detailed documentation on data quality processes, allowing for easier knowledge transfer and training of new team members.
  • Streamlined data reconciliation procedures to ensure consistency between multiple sources, resulting in more reliable analyses.
  • Reduced manual intervention by automating repetitive tasks through scripting and programming, increasing efficiency in the QA process.

Senior Executive

Reliance Smsl Limited
Bengaluru
03.2019 - 11.2021
  • Informed clients of policies and procedures.
  • Handled and promptly resolved customer complaints to maintain professional relationships.
  • Resolved consumers issues quickly and thoroughly through the social media platforms via Instagram, Google Play Store, Facebook etc,.
  • De-escalated and resolved customer complaints with punctual, polite and professional service.
  • Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
  • Established strong customer relationships, building recommendations and loyalty.
  • Followed up on customers' inquiries to assess satisfaction with provided solutions.
  • Obtained client information by answering telephone calls.
  • Maintained comprehensive product and service knowledge for accurate, informative customer advice.
  • Enhanced customer satisfaction ratings through implementation of targeted programs aimed at addressing specific areas of concern identified via research and surveys.

Education

10th -

Lourdes Boys School
Davangere
06.2012

Puc [pcmPCME] -

Mothi veerappa govt college
06.2014

Bsc(pmcs) -

Govt first grade college
DAVANAGERE
06.2018

Skills

The computer technical skills are basics

Cover Letter

Dear Hiring Manager, I'm applying for a senior management position at your company. Based on the posted description, I'm confident that I am fully qualified for the position and will be a strong addition to your team. I would appreciate a job interview at your earliest convenience. Please find my resume attached. I can be reached at the number above or at my email address. Sincerely, chethan m

Projects

Gold Rush

Data Assurance Analyst

Expense Admin Analyst

Field Of Interest

Technical, communication, music, gaming, travelling

Disclaimer

i hereby state that all my information that I have mentioned here are true and trustable

Timeline

Expense Admin Analyst

Cognizant Technology Solutions
12.2021 - 03.2024

Data Quality Assurance Analyst

Cognizant Technology Solutions
12.2021 - 06.2023

Senior Executive

Reliance Smsl Limited
03.2019 - 11.2021

10th -

Lourdes Boys School

Puc [pcmPCME] -

Mothi veerappa govt college

Bsc(pmcs) -

Govt first grade college

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Chethan mSenior Process Executive