Chethan ME
Demand Planning Lead
Bangalore
Summary
Results-driven Demand Planning and Operations Leader with expertise in inventory flow planning and advanced statistical data analysis. Delivered accurate forecasting solutions that enhanced product demand forecasting and maximized productivity through effective team leadership. Focused on driving innovation and optimizing operational efficiency in dynamic environments.
Overview
15
15
years of professional experience
3
3
Languages
Work History
Team Lead – Demand Planning & Operations
The Himalaya Drug Company
12.2014 - 03.2024
- Strategic Planning & Inventory Management
- S&OP Leadership: Facilitate monthly Sales and Operations Planning (S&OP) meetings for the e-commerce division to align demand forecasts with supply chain capabilities.
- Warehouse Expansion: Analyzed long-term demand projections and infrastructure capacity to drive the cost-effective launch of a new warehouse.
- Reduced Days on Hand (DOH) by 50% through FSN analysis, strategic discount planning, and improved SKU discoverability, optimizing inventory turnover.
- Loss Prevention: Spearhead SLOB (Slow-moving and Obsolete) liquidation strategies, achieving zero write-offs through high-level coordination with the sales team.
- Revenue Generation: Identified market opportunities to introduce platform-specific combo kits, delivering 35% incremental sales growth consistently over the last 4 years.
- Led demand planning and execution for 50+ New Product Developments (NPD), ensuring timely market launches and alignment with demand forecasts.
- Global Operations: Oversee Amazon Europe operations, including product listings and end-to-end FBA (Fulfillment by Amazon) shipment management.
- Logistics & Technology Integration
- Developed and implemented logistics strategies that streamlined supply chain processes and enhanced transparency.
- Digital Transformation: Successfully deployed logistics management software to automate routine tasks, enabling real-time tracking and improved data visibility.
- Cost Optimization: Executed process improvements and transportation initiatives that resulted in a 5% reduction in total logistics expenses.
- Advanced Analytics: Utilize predictive forecasting techniques and industry trend analysis to anticipate demand fluctuations and maintain optimal stock levels.
Senior Associate- E-commerce Operations & Demand Planning
The Himalaya Drug Company
Bangalore
07.2016 - 03.2021
- Processed dropship orders for marketplaces Amazon, Flipkart, Paytm, and Snapdeal.
- Managed eCommerce order processing and shipment logistics.
- Order processing on a daily basis with the support of the shipment team to ensure committed orders are shipped.
- Coordinating with the customer care team for any order issues/reshipments.
- Managed inventory levels for e-commerce and marketplace products. for e-commerce & marketplace.
E-commerce Associate in Operations & Demand Planning
The Himalaya Drug Company
12.2014 - 06.2016
- ECommerce order processing and shipment management
- Processed orders daily in collaboration with shipment team to ensure timely dispatch of committed orders.
- Coordinated with customer care team to resolve order issues and manage reshipments effectively.
- Managed stock levels of packing materials for eCommerce shipments..
Practitioner
IBM
Bangalore
02.2013 - 11.2014
- Outlined daily tasks and duties
- Resolved customer complaints and answered inquiries regarding mortgage loans to enhance customer satisfaction.
- Releasing Mortgage Loan upon the agreed SLA.
- Addressed customer payment issues to ensure timely resolution and maintain account integrity.
- Provided assistance with task management system usage
Process Associate
Leo Engineers
Bangalore
06.2009 - 06.2012
- Outlined key responsibilities for team operations.
- Coordinated daily operations with sales and service team to ensure smooth workflow.
- Documentation of Warranty claims & Weekly, Monthly reports.
- Resolved customer payment issues to enhance satisfaction and maintain account integrity.
- Supporting on Task Management System.
Education
Bachelor of Computer Applications (B.C.A) -
Bangalore University
Yelahanka 01-2009
Pre-Education Course - PCMB
Department of pre university education
Karnataka01-2004
Skills
- Sales demand forecasting
- Supply chain management
- Inventory optimization
- E-commerce management
- Attention to detail
- Conflict resolution
- Customer focus
Interests
Reading, watching TV, Badminton
DECLARATION
I hereby declare that the information furnished above is true to the best of my knowledge. Thanking You, (Chethan ME)
PERSONAL INFORMATION
- Nationality: Indian
- Gender: Male
- Marital Status: Married
- Present Address: #100,1st main,3rd Cross, Chikkabommasandra, Yelahanka Newtown, Bangalore-65
Timeline
Senior Associate- E-commerce Operations & Demand Planning
The Himalaya Drug Company
07.2016 - 03.2021
Team Lead – Demand Planning & Operations
The Himalaya Drug Company
12.2014 - 03.2024
E-commerce Associate in Operations & Demand Planning
The Himalaya Drug Company
12.2014 - 06.2016
Practitioner
IBM
02.2013 - 11.2014
Process Associate
Leo Engineers
06.2009 - 06.2012
Pre-Education Course - PCMB
Department of pre university education
Bachelor of Computer Applications (B.C.A) -
Bangalore University