Chethan Shetty
Vice President- Recruitment and Staff Augmentation
Bangalore
Summary
A dynamic Talent Acquisition professional with 17+ years of experience: ~Talent Acquisition ~Strategic Planning ~Process Optimization ~Team Management ~Stakeholder Engagement ~Vendor management ~Metrics and Dashboard Reporting ~Systems ~Leadership Performance driven professional with a total experience of 17+ years of relevant in Talent Acquisition. A creative thinker, problem solver and decision maker who effectively manages and leads the Talent Acquisition needs of the organization with Strong Communication, interpersonal relations and leadership Pragmatic, with proven managerial acumen and abilities to withstand work pressures, deliver assignments within specified time frame without compromising on quality benchmarks
Overview
20
20
years of professional experience
8
8
years of post-secondary education
4
4
Certifications
3
3
Languages
Work History
Vice President - Recruitment and Operations
Techouts Solutions India Pvt Ltd
06.2023 - Current
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Ensured regulatory compliance at all times by implementing robust internal controls systems coupled with proactive monitoring mechanisms.
- Leveraged technology to automate workflows and streamline processes, resulting in increased productivity and cost savings across the organization.
- Increased company growth through collaboration with sales and marketing departments.
- Enhanced company profitability by implementing strategic business plans and optimizing operational processes.
- Developed new revenue streams by identifying growth opportunities and forging strategic partnerships with key industry players.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Created succession plans to provide continuity of operations during leadership transitions.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Represented organization at industry conferences and events.
- Built high-performance teams through effective recruitment practices focused on competency alignment coupled with ongoing performance management processes.
Head - Talent Aquisition
Optimum Solutions Pvt Ltd
10.2022 - 05.2023
- Excellent communication skills, both verbal and written.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
VP - Staff Augmentation
Techouts Solutions India Pvt Ltd
10.2021 - 09.2022
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Identified opportunities to improve business process flows and productivity.
- Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Negotiated high-value contracts that maximized profitability while mitigating risks for the organization.
- Managed financial planning and budgeting processes, ensuring fiscal responsibility and maximizing return on investments.
- Transformed customer experience by designing and executing comprehensive service improvement initiatives aimed at enhancing satisfaction levels.
- Championed talent development programs, promoting employee engagement and retention while enhancing overall workforce capabilities.
- Built high-performance teams through effective recruitment practices focused on competency alignment coupled with ongoing performance management processes.
VP Operations
Pacific IT Consulting Pvt Ltd
09.2020 - 10.2021
- Heading the India Operations / Service Delivery -IT Technology, Engineering, Digital Services and ITES
- Managing an annual revenue of 28 Crores
- Managing a team of 4 account managers, 7 leads & 40 plus recruiters dedicated for India.
- Collaborate with executive-level management in the development of performance goals and long-term operational plans
- Coordinate Customer service operations and find ways to ensure customer retention
- Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration
- Set strategic goals for operational efficiency and increased productivity
- Work with Account managers in the development of financial and budgetary plans- Target, Incentives
- Analyze current operational processes and performance, recommending solutions for improvement when necessary
- Oversee day-to-day operations. Define and implement operations strategy, structure, and processes.
- Manage the quarterly and annual budgeting process and P&L responsibilities.
- Monitor performance to proactively identify efficiency issues and propose solutions.
- Maintain a working knowledge of all phases of operations.
- Interview, hire, train, and mentor the operations management team.
- Provide regular performance updates to the senior leadership team.
- Client Escalation Management
- Directly Managed 40 plus recruiters dedicated for India & EMEA regions and 3 Account Managers, 4 Delivery Manager's alongside with 2 sales coordinators reporting to me
- During last 19 months I was extensively involved to set up and upscale India & MEA regions for LanceSoft
- Involved in strategizing, implementing and executing accelerated growth & expansion in SEA regions, Mainly Malaysia, Indonesia, Philippines and Bangladesh.
- Full P&L responsibilities along with budgeting, forecasting, ensuring max ROI on spending related to Tools, participating in various Events, new initiatives
- Implemented ATS and followed Six sigma practices to improve the quality and reduce TAT
- Successfully implemented and managed and built up Offshore Recruitment Team from scratch for the newest region- Malaysia which LanceSoft started in end of 2018
- Traveling PAN India frequently to meet up with clients, hiring local resources, doing networking in local market and do market intelligence by participating in various events, forums, channels etc.
- Complete Delivery management responsibility covering the full project initiation and life cycle: lead management, RFP, qualification for the bid/financing, staffing, and client management, and execution of effective governance
- Investigate complex issues of production delivery, run the root cause analysis, establish a solution and push it through required steps necessary in order to deliver required results and continues improvement on fulfillment of high-volume demands.
- Mentoring of peers, including making sure that the offshore and onsite project team undertakes their duties effectively; ability to see the big picture and not micro-manage
- Sets and drives strategy, goals, processes, and metrics for recruiting
- Identifies and monitors recruitment metrics to assess recruiting effectiveness and works to increase efficiencies.
- Develops and implements creative and innovative ways in sourcing strategies and techniques to build a pipeline of qualified candidates for trending and recurring demands/projects to meet and exceed company's significant and rapid growth.
Sr. Manager Talent Acquisition
LanceSoft India Pvt Ltd
08.2018 - 09.2020
- Talent Acquisition - Talent Sourcing Tower head for Capgemini India.
- Managing a team of 45 members working in Bangalore, Chennai, Pune, Mumbai and Kolkata.
- Lead talent sourcing to achieve 4500 & 3500 joiners in year 2016 & 2017.
- Spearheading Talent Acquisition (Captive/non-captive)
- Responsible for the end-to-end technology hiring & recruitment process for all levels within timelines defined.
- Creating monthly Fulfilment plan as per the business expectations and executing the same month on month.
- As a Fulfilment Manager responsible for direct Client/Stakeholder Management and interaction with Business Unit Heads, Delivery Heads to understand mandates share progress, discuss POA, strategize fulfilment.
- Working collaboratively with sourcing & recruitment team to create all the pre-recruitment activities from designing the Job advertisements, Job Descriptions and Specifications as per the position required.
- Conduct Weekly TA reviews with the team and present All Regions TA report to the Delivery Heads and Staffing Head.
- Forecasting staffing needs based on client requirements and attrition trends.
- Develop Market Mapping on competition hiring - Profiling Talent pools and drive recruitment campaigns accordingly.
- Participate in skip level meetings with Business Managers to understand the issues & attain recruitment numbers.
- Managing large volume of just-in-time hiring by effective utilization of internal and external sources of recruitment like (Internal Recruiting team, job sites, IJPs, vendors, subcon partners, hire-train-deploy model, employee referrals, diversity hiring, social media etc.)
- Successfully built a fast track team to strategize and fulfill real time revenue loss positions.
- Engaged in Skill based recruitment on a massive scale for the Delivery & Implementation Units.
- Specific project-based hiring for different Competency Centers.
- Have been spearheading the core team for mega weekend drives and negotiation team(NCOE).
- Increase recruiter productivity by mapping core recruiter competencies in volume hiring and niche skill hiring.
- Effective tracking of ageing stage matrix and strategizing focused efforts.
- Building proactive talent pipeline as contingency to a factual decline ratio and reduce Turn Around Time.
- Team Management - Responsible for all aspects of managing a team of upto 45 members across locations including but not limited to performance management, hiring, coaching, development, & load balancing.
- Mentoring and Training new Team Members to comply with Best HR/ Recruitment Practices.
- Involved in setting up Sourcing/Recruitment Team, Re-croots batch groomed them on best sourcing/recruiting practices.
- Market intelligence on Niche skills.
- Motivating and driving the team to ensure OTD - On Time Delivery within expected Turn Around Time, following excellent work ethics.
- Conduct Weekly Team reviews, Goal setting & Conduct 'One on Ones' and Performance Appraisals for the team.
- Mentoring, Coaching & Delegating to develop team towards succession planning.
- Stakeholder Engagement - Collaboration with key business leaders, Staffing Managers, Operations Team and HR partners to understand and help determine short- and long-term talent acquisition needs to meet business objectives.
- Develop strong and effective partnerships with business leaders to advance talent acquisition initiatives.
- Weekly calls and in person meetings with Hiring managers and Business leaders to share hiring updates and best practices.
- Work closely and engage with stakeholders for detailed understanding of requirements and defining a Fulfilment plan.
Manager Talent Acquisition & Resourcing
Capgemini India
01.2011 - 08.2018
Manager Recruitment
Career-I-Vision Info Solution
02.2009 - 12.2010
Asst Manager Recruitment
Cityinfo HR Services Pvt Ltd
10.2007 - 12.2008
Account Manager Recruitment
Skillstor Info Solutions
02.2005 - 10.2007
Education
Master of Human Resource Management -
Christ College
01.2004 - 01.2006
Master of Arts - Economics
Manasa Gangotri
04.2000 - 01.2003
BA - Arts
Maharaja's college
01.1998 - 01.2001
Skills
Experience in sourcing & recruiting middle & senior positions across various domains & verticals of business
Extensive experience of handling IT hiring, niche skill hiring, lateral & leadership hiring & high-volume recruitments
Responsible for the design, delivery and implementation of robust recruitment and selection strategies, policies and procedures
High volume ramp-ups and complex/niche skills projects
Adept in managing the complete recruitment lifecycle for hiring the best talent through cost-effective source mix
Proficient in establishing and streamlining processes to build robust recruitment models
Managing large TA teams across multiple locations
Certification
Six Sigma - Yellow & Green Belt Certified
Personal Information
Date of Birth: 02/09/81
Timeline
Vice President - Recruitment and Operations
Techouts Solutions India Pvt Ltd
06.2023 - Current
Head - Talent Aquisition
Optimum Solutions Pvt Ltd
10.2022 - 05.2023
VP - Staff Augmentation
Techouts Solutions India Pvt Ltd
10.2021 - 09.2022
VP Operations
Pacific IT Consulting Pvt Ltd
09.2020 - 10.2021
Sr. Manager Talent Acquisition
LanceSoft India Pvt Ltd
08.2018 - 09.2020
Manager Talent Acquisition & Resourcing
Capgemini India
01.2011 - 08.2018
Manager Recruitment
Career-I-Vision Info Solution
02.2009 - 12.2010
Asst Manager Recruitment
Cityinfo HR Services Pvt Ltd
10.2007 - 12.2008
Account Manager Recruitment
Skillstor Info Solutions
02.2005 - 10.2007
Master of Human Resource Management -
Christ College
01.2004 - 01.2006
Master of Arts - Economics
Manasa Gangotri
04.2000 - 01.2003
BA - Arts
Maharaja's college
01.1998 - 01.2001