Accomplished Project Manager and seasoned professional in Migration Specialist, Lead Business Analysis, Test Engineering, Scrum Master, Product Ownership, and Release Management within the Investment Banking and Capital Markets domain. With 16 years of expertise, I excel in delivering optimal results and business value in dynamic, high-growth environments.
Proven strengths in:
· Led the migration of customer base (Retail, International) and services (Equity, Mutual Funds, FX) from HSBC Saudi region to another bank, Alawwal Invest, aligning with global HSBC strategy.
· Ensured adherence to HSBC data standards throughout the migration process.
· Coordinated extensively with HSBC Business, IT, Operations, Central Bank, and Alawwal Invest to manage stakeholder expectations and ensure smooth migration.
· Acted as a central point of contact (SPOC) for all stakeholders involved in the project.
Managed data management activities, focusing on data migration and ensuring high data quality standards.
· Resolved critical and high-priority data quality issues throughout the migration process.
· Supported and led a data quality, risk, and governance strategy, ensuring compliance with HSBC standards and regulatory requirements.
· Coordinated with cybersecurity, risk management, compliance, non-functional requirements (NFR), operations, and IT teams to ensure governance standards were met during the migration project.
· Managed the Data Quality Book of Work, ensuring all demands were clearly documented before delivery commenced.
· Provided regular progress reports to stakeholders and management, highlighting issues, dependencies, risks, and mitigation strategies.
• Agile & Scrum certifications
• Domain Certification on Banking and Capital Market.
• Lean/Yellow Belt certification.
• Banking 1 and Banking 2 Training (which is related to global banking system and investment)
• Customer service training certificate
Internal ISTQB certification