CHETHAN REDDY C
System Administrator
Bangalore
Summary
Driven Systems Administrator with 7 years of experience in software implementation and maintenance. Proven history of managing complex infrastructures and data center operations. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication and collaboration.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
System Administrator
Crane Consulting & Outsourcing Pvt Ltd
Bangalore
2021.08 - Current
- Operating Systems – Windows 8, Windows 7, Vista/XP/2000/98
- Installation and Configuration of Network printers
- Installation of Software & Hardwares
- Unlocking the ID,s & Resetting the Passwords in AD.
- Installation and Configuration of WDS Server on windows 2012 Server.
- Respond to IT incidents and requests received from Remedy tickets escalated from the Service Desk.
- Installing and configuration of Avaya IP Phone
- Managed to keep an up-time of 99% of network devices, servers
- Managing MO365 administration deployed email security policy
- Creating and Managing application level security for Onshore users
- Managing secured Banking third party applications like Vendorscape, NBS Vendorscape, Black Knight, Tempo, Blackberry Access, ADR, Firmware Access, Serengeti Tracker
- Performs day-to-day maintenance and installation of server, network equipment, messaging, backups and storage
- Creating & Managing Onshore AD grant access to Distribution List
- Managing mailboxes and distribution groups, performed maintenance, performance monitoring, and troubleshooting for MS Exchange 2003 server
- Intune Service Administration Deployed AAD conditional access policy, Azure Single Sign On configuration
- Installed servers, devices and firewalls
- Monitor the performance of servers, Software's & Hardwares
System Administrator
IMSI Staffing Pvt Ltd
Bangalore
2020.03 - 2021.04
- Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.
- Established network specifications and analyzed workflow, access, information and security requirements.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Provided comprehensive training to internal and off-site users to optimize systems maintenance and resolve recurring issues.
Desktop Support Engineer
Via Hire
Bangalore
2016.01 - 2020.02
- Configured hardware, devices and software to set up work stations for employees.
- Maintained inventory of installed desktop hardware and software components to keep records accurate and updated.
- Relocated and configured desktop computer devices and phones to facilitate office moves and new employee workstations.
- Configured and installed computer systems for other sub-organizations.
Customer Support Engineer
Arlene Technologies
Bangalore
2014.12 - 2016.11
- Promoted purchase of service contracts and warranties by detailing benefits of each to customers.
- Used remote diagnostic tools to identify sources of certain customer issues.
- Delivered exceptionally high level of professionalism and support to each customer, upholding company's commitment to service.
- Took ownership of issues and set proper and realistic expectations to deliver prompt solutions.
Education
B.Tech - Information Technology
Jawaharlal Nehru Technological University
Anantapur 2009.08 - 2013.05
Skills
System upgrades
Timeline
System Administrator
Crane Consulting & Outsourcing Pvt Ltd
2021.08 - Current
System Administrator
IMSI Staffing Pvt Ltd
2020.03 - 2021.04
Desktop Support Engineer
Via Hire
2016.01 - 2020.02
Customer Support Engineer
Arlene Technologies
2014.12 - 2016.11
B.Tech - Information Technology
Jawaharlal Nehru Technological University
2009.08 - 2013.05
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