Joywant Bhatiya
New Delhi
Summary
Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.
Overview
7
7
years of professional experience
Work History
Territory Manager
DHL Express India
Gurgaon
08.2022 - Current
- Developed and implemented strategies to increase sales in assigned territory.
- Conducted market research to determine customer needs and preferences within the region.
- Analyzed sales data to identify trends and opportunities for growth.
- Provided training and support to team members on product knowledge, sales techniques, and customer service best practices.
- Negotiated contracts with new clients while maintaining existing business relationships.
- Resolved customer complaints promptly and professionally.
- Ensured compliance with company policies regarding pricing, promotions, warranties, returns.
- Met or exceeded established targets for revenue growth month over month.
Senior Business Development Manager
Aramex
New Delhi
11.2021 - 07.2022
- Identified potential customers, developed relationships, and closed deals.
- Negotiated commercial terms with clients to maximize profitability.
- Managed sales pipeline from lead generation through contract closure.
- Coordinated cross-functional teams to ensure successful project execution.
- Developed strong relationships with external vendors for sourcing products or services.
- Identified new customers through pipelining, pre-qualification and territory analysis and management.
Senior Account Executive
Yatra.com
New Delhi
04.2021 - 10.2021
- Collaborated with cross-functional teams to drive successful product launches.
- Managed day-to-day client accounts, ensuring high levels of customer satisfaction.
- Provided timely responses to customer inquiries, complaints, or requests for information.
- Tracked sales data in order to identify areas of improvement or success.
- Maintained up-to-date knowledge of industry trends and developments in order to better serve clients' needs.
Account Executive
FedEx Express
Gurgaon
06.2017 - 03.2021
- Developed and implemented a comprehensive sales plan to increase revenue in assigned territory.
- Cultivated relationships with key decision makers through regular client visits and follow-up calls.
- Collaborated with cross-functional teams such as finance, operations, legal, and marketing to identify new opportunities for growth.
- Identified potential new customers through research of industry trends and competitive analysis.
- Maintained accurate records of all sales activities using CRM software systems.
- Generated weekly reports on sales performance against targets for upper management review.
- Participated in training sessions on topics related to sales techniques or industry regulations.
- Managed accounts by providing ongoing technical support after the sale was completed.
- Advised customers on best practices regarding product usage or maintenance procedures.
- Utilized CRM to collect, organize and manage sales data and customer information.
- Used consultative sales strategies to effectively overcome client objections and maximize sales activity.
- Developed sales pipeline by cold-calling, canvassing and obtaining referrals.
Education
PGDM - Marketing And Supply Chain
VIPS
New Delhi05-2017
BBA - General
IITM
New Delhi04-2015
Skills
- Industry Networking
- Pipeline Development
- Brand Promotion
- Team Collaboration and Leadership
- Opportunities Identification
- Product and Service Sales
- Contract Negotiation
- Relationship Building
- Client Consultations
- Trends Analysis
- Sales Forecasting
Timeline
Territory Manager
DHL Express India
08.2022 - Current
Senior Business Development Manager
Aramex
11.2021 - 07.2022
Senior Account Executive
Yatra.com
04.2021 - 10.2021
Account Executive
FedEx Express
06.2017 - 03.2021
PGDM - Marketing And Supply Chain
VIPS
BBA - General
IITM
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