CHETNA THAKUR

• Working as Senior Business Analysts for Credit Risk for Classified Managed Portfolio and Delinquent managed portfolio for Credit Risk.
• Working as Functional Lead for projects like Global Early Warning, AiSight, Remedial Management etc.
• Leading County implementations for Asia and EMEA across 20+ countries.
• Worked as Implementation lead for Document Management rollout across 29+ countries.
• Working as Asia Lead for supporting Asia users in Citi1Credit Application
• Worked as Project Manager for various projects like ARIS application, Data migration from ARIS to new application, Citi Avaliment etc.
• Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits.
• Resolved issues and recommended actions based on production and compliance reports.
• Identified opportunities to improve business process flows and overall departmental productivity.
• Hired and managed employees to maximize productivity while training staff on best practices and protocols.

• Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
• Assessed impact of current business processes on users and stakeholders and evaluated potential areas for improvement.
• Evaluated business requirements, leveraging information to forecast costs relating to hardware, software and consulting.

• Worked as Project Manager for multiple projects.
• Worked as Business Analysts for multiple projects
• Lead Implementation manager for multiple countries
• Leas Data Migration from Legacy system to new system for HK, TW and India.

• Worked as Project Name and Business Analyst:
• Worked as Senior Oracle developer.
• Worked as Subject Expert of Claims Department.
• Identified plans and resources required to meet project goals and objectives.
• Headed project teams specializing in design and launch activities.
• Modified and directed project plans to meet organizational needs.

• Worked as Project Manager
• Worked as Senior Oracle developer.

- Worked on HR policy Application development

- Worked as Business Analyst for HR application

• Collaborated with other developers to identify and alleviate software errors and inefficiencies.
• Revised, modularized and updated old code bases to modern development standards, reducing operating costs and improving functionality.
• Designed, developed and implemented software applications for HR solutions based on analyzed requirements and understanding of industry technical standards.
• Gathered user feedback and made recommendations.