Experienced professional with a strong track record in identifying and implementing opportunities for outsourcing back-end operations from multiple entities in the United States, Singapore & Hongkong to a new Backoffice in India. Skilled in areas such as payroll and compliances, procurement, production planning, accounts payable, IT, and engineering services. Proficient in mapping key processes with process compliance, internal controls, and governance, while ensuring service levels and turnaround times are met through sign-off from key stakeholders. Adept at building reliable and experienced teams that consistently deliver superior performance. Proven ability to foster long-term relationships with key stakeholders. Expertise in setting up periodic reviews to proactively identify challenges and address them with cost-effective solutions. Committed to building people capability for managing shared services.
- Singapore 19fte (Team member)
- Hongkong 4fte (Team lead)
- Malayasia 12fte (Team lead)
- North Carolina, USA 10fte (Team lead)
Cross-Functional Communication