Cheyenne Chatfield
Indianapolis
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Team Leader
Five Guys Burger And Fries
12.2021 - 08.2022
- Supervised daily operations to ensure efficient workflow and adherence to company standards.
- Trained new team members on food preparation and customer service protocols.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
Shift Manager
Rallys Fast Food Restaurant
04.2019 - 12.2021
- Supervised team of crew members to ensure efficient shift operations.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Exercised composure under pressure and in escalated customer service scenarios.
Assistant Manager
Jimmy John's Gourmet Sandwiches
10.2015 - 09.2018
- Led team meetings to foster communication, address challenges, and reinforce company values.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
High School Diploma
Excel Center
Indianapolis, INSkills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Conflict resolution
- Safety
- Complaint resolution
- Risk management
- Customer service
- Excellent communication
Timeline
Team Leader
Five Guys Burger And Fries
12.2021 - 08.2022
Shift Manager
Rallys Fast Food Restaurant
04.2019 - 12.2021
Assistant Manager
Jimmy John's Gourmet Sandwiches
10.2015 - 09.2018
High School Diploma
Excel Center