Chhatrapalsinh Jhala
Senior Process Associate
Gandhinagar,Gujarat
Summary
Senior Process Associate with 6 years of experience in TCS, Ascendum & TechM seeking to leverage expertise in process optimization, data analysis, and workflow management to drive efficiency and accuracy in operations. Adept at collaborating with cross-functional teams, ensuring compliance with organizational standards, and delivering high-quality outputs.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
3
3
Certifications
Work History
Senior Process Associate
Tata Consultancy Services (TCS)
Gandhinagar
08.2022 - Current
- Utilized data visualization tools to effectively communicate business insights.
- Maintained high standards of customer service by building relationships with clients.
- Analyzed customer data to identify trends and anticipate customer needs.
- Ensuring data integrity by maintaining precise records and streamlining financial operations.
- Working in insurance project of Transamerica with multiple responsibility with handling the team
- Enhanced data accuracy by implementing rigorous data validation techniques, leading to more reliable business insights.
Process Associate
Ascendum KPS Pvt. Ltd.
AHMEDABAD
06.2019 - 08.2022
- Handled high volumes of incoming work requests professionally while maintaining excellent organization.
- Collaborated with team members for enhanced process efficiency and productivity.
- Managed multiple tasks simultaneously, ensuring timely completion of all assignments.
- Communicated effectively with colleagues and supervisors to resolve issues promptly and accurately.
- Analyzed and verified applicant income, assets and credit history to support compliance with underwriting guidelines.
Process Associate
Tech Mahindra
Gandhinagar
03.2018 - 01.2019
- Managed and analyzed large datasets using Excel functions, pivot tables, vlookup, hlookup, etc. to generate insights.
- Worked closely with teams to create custom reports that align with business requirements.
- Worked with processing team members to communicate errors and obtain missing information for current applications.
Education
Bachelor Of Computer Applications -
Sanskruti College Of Management & I.T.
Surendranagar, India 06.2008 - 03.2011
Skills
- MS Office (Word, Excel, PowerPoint, Teams)
- SAP S/4 HANA
- SAP Material Management
- Report Analysis
- Process documentation
- Analytical thinking
- Problem-solving
- Process Analysis
Accomplishments
- Xcelerate Warrior Certificate (Aug-2023)
- Special Initiative Award (Mar-2024)
- Star of the Month Award (Jun-2024)
Certification
SAP Certified Associate - SAP S/4HANA Cloud Private Edition, Sourcing and Procurement (SAP C_TS452)
Timeline
SAP Certified Associate - SAP S/4HANA Cloud Private Edition, Sourcing and Procurement (SAP C_TS452)
03-2025
BIPM : Microsoft Power BI Foundation (iEvolve)
10-2024
ChatGPT & Artificial Intelligence for Microsoft Excel (Udemy)
09-2024
Senior Process Associate
Tata Consultancy Services (TCS)
08.2022 - Current
Process Associate
Ascendum KPS Pvt. Ltd.
06.2019 - 08.2022
Process Associate
Tech Mahindra
03.2018 - 01.2019
Bachelor Of Computer Applications -
Sanskruti College Of Management & I.T.
06.2008 - 03.2011
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