Chhavi Ratnoo
Overview
4
4
Certifications
11
11
years of professional experience
Work History
MANAGER
HSBC
01.2016 - Current
- To source new accounts from New To Bank catchments and existing corporate base and deliver on meeting Targets in conjunction with maintaining MIS.
- To cross sell asset products of the bank, namely home loans, personal loans, Cards & premier.
- To ensure the KYC/AML norms of the bank are complied with at all times & to respond to CEP complaints in timely manner and to customer satisfaction.
- Handpicked” for excellent customer service twice.
- Customers@heart” global recognition for Jan 2018 EDUCATION.
PGDM
01.2015 - 01.2017
- Marketing & Operations) – M.S.
- Ramaiah Institute of Management.
- PGDM EMPERICAL STUDY- Marketing : Measuring the Service Quality Dimensions Provided by Bengaluru’s Namma Metro.
- To measure the service quality of Namma Metro using SERVQUAL.
- To assess the impact of the service quality dimensions provided by Namma metro + INTERNSHIP- CORMSQUARE, BANGALORE (4th April-31st may 2016) - Customer experience: Marketing and Operations.
- Processing Incoming RFQs and support.
- Research and development of database of suppliers.
- Product/Supplier listing and On-Boarding.
- Quality Check.
B.E, Electronics&Communications, Techno India NJR Institute of Technology
01.2008 - 01.2012
Skills
Premierundefined
Certification
UpGrad-Business Analytics Certification
Personal Information
Certificate of appreciation for volunteering for the project “Bus stop
quality Score” from Janagraha Centre for Citizenship and
Democracy.
Date: Signature:
Interests
EXTRA-CURRICULAR
Core member of “Communicare” Club in MSRIM,2015-2017
Core Committee member for the event “treasure hunt” in MSRIM
National fest ARDOUR’16 and AVIRBHAVA’17
Won 3rd position in” Branding quiz-HDB finquest” conducted by HDB
Financial services
Timeline
MANAGER
HSBC
01.2016 - Current
PGDM
01.2015 - 01.2017
B.E, Electronics&Communications, Techno India NJR Institute of Technology
01.2008 - 01.2012
Similar Profiles
Navmita Das NandiNavmita Das Nandi
AVP Employee Engagement - Reward and Recognition at HSBCAVP Employee Engagement - Reward and Recognition at HSBC
Mohammed ShadabMohammed Shadab
Business Test Manager at HSBCBusiness Test Manager at HSBC
Tess FungTess Fung
Vice President at HSBCVice President at HSBC
Sandeep LadSandeep Lad
Assistant Manager at HSBCAssistant Manager at HSBC
Nicholas CarpenterNicholas Carpenter
Manager at ZaxbysManager at Zaxbys