Chikku B.
Business Development Manager
Palakkad
Summary
Results-driven professional with a proven track record in generating quality sales leads, managing the end-to-end sales cycle, and conducting market research to stay ahead of competitors. Committed to increasing sales pipeline through targeted traffic and demand generation, while consistently delivering innovative business ideas. Passionate about implementing customer service plans to optimize IT sales and performance, aligning with organizational vision and strategic objectives. Demonstrated success in prospecting both cold and warm accounts, showcasing company software, platforms, website tools, and functionality to potential customers.
Overview
13
13
years of professional experience
2014
2014
years of post-secondary education
3
3
Certifications
Work History
Business Development Manager
Crayon Software Experts India Pvt Ltd
09.2023 - Current
- Won the first Data & AI deal for Crayon India from the Kerala market.
- Closed the first SQL on ARC (Azure) deal in Kerala.
- Successfully closed multiple large Microsoft EA deals in the region.
- Developed and nurtured customer relationships in the Kerala market segment.
- Drove long-term cloud adoption through Crayon's cloud products and solutions.
- Identified, qualified, and cultivated leads for Crayon’s Cloud portfolio.
- Managed and reported a healthy sales pipeline; tracked all opportunities using CRM.
- Built strong relationships with key customer stakeholders, including CxO-level contacts.
Business Development Manager
Aabasoft Technologies India Pvt Ltd
08.2022 - 09.2023
- Successfully developed the Cloud practice team for Aabasoft.
- Achieved a growth profit of 60 lakhs in the first year.
- Worked across the Kerala territory to create a market for defined Cloud offerings (Azure / AWS/ Google) and services, and to qualify and develop opportunities within those markets.
- Creating & Implementing sales plans for Kerala. took initiatives such as assessing client requirements, forecasting, and achieving gross-profit objectives for Services, Public (AWS, Azure) Cloud, Managed Services.
- Planned, formulated & implemented marketing strategies & promotions to increase market penetration and to drive revenue & profitability through maximizing sales by analysing trends & results.
- Conducted statistical analysis to determine potential growth by evaluating competitor strategies; provided in-depth analysis of markets, industry trends, competitors, and clients to improve strategic planning and decision-making.
- Designed successful sales techniques & strategies using customer and market feedback; analysed & maintained sales volume, product mix and selling price by assessing supply & demand, changing trends, economic indicators & competitors’ matrices.
- Direct, Enterprise & Corporate Sales Key Account & Client Management.
Software Engagement Manager
Microsoft Corporation Ltd
05.2019 - 10.2019
- Effectively led a team of 6 people under the contract of V5 Global service, throughout the entire sales cycle.
- Achieved + 10% renewal rates for new business, remitted $375k in the first quarter and turned in $800k within 6 months.
- Successfully worked across India-South territory thereby creating a market and developing opportunities for defined Microsoft Cloud offerings and services.
- Created and executed key sales and business development initiatives that increased sales pipeline for Azure, O365 and MOLP.
- Assisted customers to implement and access company services while scheduling and preparing quarterly reviews to set objectives and identify shortfalls in customer engagement.
- Defined and implemented efficient engagement and management approaches that allowed for full contribution to the rollout of multiple new software.
- Collaborated with marketing and sales departments to brainstorm new campaigns ideas that sold various services.
- Appropriately structured delivery and engagement plans to ensure that resources were scheduled across projects.
- Constantly sought to maximise effectiveness and delivery against project, operational success factors and within resource and business constraints.
Account Executive
EBSCO International Inc
01.2017 - 12.2018
- Earned $1.3m target with $1m renewal and $300k worth of new businesses.
- Successfully implemented aggressive sales plan and ensured sales quotas were met.
- Worked with premier corporate and academic clients to sell flagship products from IEEE, and the IPR team to sell InnovationQ Plus patent product.
- Led with a team of 5 staff to develop and implement sales plan strategies that brought in new customers.
- Guided the operations and support team to earn customer’s trust and improve current renewal strategies.
- Effectively built and maintained partnerships with clients, prospects and people at all levels.
- Identified prospective client’s requirements, validated existing options and presented solutions highlighting technical concepts.
- Regularly updated Sales Force and ensured that their competences were in line with organisational needs.
- Created compelling online and offline marketing campaigns that boosted the sales revenue and generated fresh leads.
Inside Sales Executive
Bertelsmann Marketing Services
06.2016 - 01.2017
Senior Associate
Learning Market Place, WizIQ
09.2015 - 04.2016
Corporate Sales Manager
Global Information System Technology
05.2013 - 07.2015
- Got promoted from sales executive after a year, to current corporate sales manager position.
- Achieved $700 ($500 renewal) corporate growth and surpassed all sales targets.
- Successfully served on the front lines negotiating deals with clients while managing an excellent sales team.
- Designed and implemented a strategic business plan that expanded corporation’s customer base.
- Set objectives, coached and monitored sales representatives.
- Partnered with customers to understand their needs, build long-lasting customer relationships.
- Presented sales, revenue and expenses reports as well as realistic forecasts to the management team.
- Identified emerging market shifts while being fully aware of new products and competition status.
Online Demonstrator
CCH ProSystem
05.2012 - 04.2013
Education
Bachelors - Computer Science
Monad University
Course - Pre-university Course
Bangalore University
Skills
- Account Management
- Market Research
- Vendor Management
- Customer retention
- Customer acquisition
- New business development
- Relationship building
- Negotiation
- Multilingual Communicator
- Lead generation
- CRM management
- Pipeline management
Certification
AWS Cloud Practitioner
Timeline
Business Development Manager
Crayon Software Experts India Pvt Ltd
09.2023 - Current
AWS Cloud Practitioner
01-2023
Business Development Manager
Aabasoft Technologies India Pvt Ltd
08.2022 - 09.2023
Microsoft Certified Azure Fundamentals
03-2022
Microsoft 365 Certified : Fundamentals
01-2022
Software Engagement Manager
Microsoft Corporation Ltd
05.2019 - 10.2019
Account Executive
EBSCO International Inc
01.2017 - 12.2018
Inside Sales Executive
Bertelsmann Marketing Services
06.2016 - 01.2017
Senior Associate
Learning Market Place, WizIQ
09.2015 - 04.2016
Corporate Sales Manager
Global Information System Technology
05.2013 - 07.2015
Online Demonstrator
CCH ProSystem
05.2012 - 04.2013
Course - Pre-university Course
Bangalore University
Bachelors - Computer Science
Monad University
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