Chinar Jain

• Currently Handling a team of 63 reportees with 40 % female diversity ratio.
• Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
• Devised processes to boost long-term business success and increase profit levels.
• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Introduced new methods, practices, and systems to reduce turnaround time.
• Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
• Directed initiatives to improve work environment, company culture or overall business strategy.
• Increased profit by streamlining operations and maintain P/L hygiene.
• Creating Diverse and Inclusive workplace while working on various projects like Creating Trans- Inclusive workplace , Women In culinary and Leadership and Continuous Learning Framework for Women in the account at all level.
• Empowering women from various departments to enhance their skills and knowledge where the objective is to build leadership , create mentor ship programs for them in one on one or group format.
• Building a strong team and creating clear career vision path by contributing in the Learning and development vertical for employees which will help them grow and retain in the company.
• Ensuring business sustainability by reducing carbon footprint, Food waste management, plastic-free break-spaces and cafes, and protein optimization.

• Tata STRIVE is an initiative of the TCIT, aimed at actively bridging the gap between vocational education and industry needs. In FY 2017-18, Tata STRIVE began working under the aegis of Tata Trusts as a result of the Tata Group’s strategy of ‘Simplification, synergy and scale’.
• The move recognizes the close synergies between Tata STRIVE and the broader community interventions of the Tata Trusts. Tata STRIVE is skilling youth from underprivileged backgrounds through innovations in technology, pedagogy, and methodology.
• The group wide , group - led skilling initiative , aims to set up a replicable model for training and skill development. Tata strive is backed by both the group and individual Tata companies. The programme aims to reach out to the underprivileged and those who have traditionally been denied access to such training.
• I got the privilege to work for such a cause which opened my mind to the most important issue "Youth of India "

• Collaborated with outside departments to coordinate solutions and retain guest satisfaction.
• Monitored guest services personnel for efficiency and accuracy of response to guest complaints.
• Monitored guest feedback, using to improve service and departmental operations.
• Consistently offered personalized recommendations for guest activities based on detailed conversations with clients upon arrival.
• Restructured lines of communication with housekeeping to make sure guests were satisfied with timeliness and quality of housekeeping services.
• Developed and implemented strategies to uphold safety and security of guests.
• Planned and executed marketing activities to improve property brand and increase revenue.

• Reviewed sales and gross profit report to assess company efficiency.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Made hiring recommendations to increase company's productivity and profitability with quality workers.
• Helped with planning schedules and delegating assignments to meet coverage and service demands.
• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Launched quality assurance practices for each phase of development
• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Started my career with Taj Lake Palace Udaipur, Rajasthan in 2010. The Best Hotels In The World' In The Prestigious Condé Nast Traveler Readers' Choice Awards in 2019.

In 2012 I was based in Taj Falaknuma Palace, for Palace services and Butler services. Taj Falaknuma Palace was awarded Travel + Leisure India & South Asia’s India’s Best Heritage Hotel Award in 2014 and 2015

In 2013 I was based in Taj Westend as Asst Manager Butler operations and from 2014 till 2016 I was part of Taj Lands end team Mumbai.