CHINKIT BHATT
Ahmedabad
Summary
A highly motivated and experienced B2B Sales professional with 8 years of experience in sales, relationship building and account management. Demonstrating excellent product knowledge and presentation skills, I have consistently achieved targets by understanding customer needs and delivering exceptional customer service. I am a strong communicator with the ability to build relationships with clients, identify potential opportunities for growth and develop creative strategies to close deals. My key strengths include problem solving, negotiation, research and market analysis. I am confident that my expertise in developing new business, managing accounts and delivering outstanding customer service will be beneficial to your organization.
Overview
16
16
years of professional experience
Work History
Director & Lead - National Sales
Treebo Hospitality Ventures
Ahmedabad
07.2024 - Current
- Revenue Leadership: Spearheading national sales strategy to drive consistent revenue growth across B2B, B2C, and corporate segments.
- Business Development: Building and expanding partnerships with corporates, travel agents, event companies, and institutional clients for long-term business scalability.
- Strategic Sales Planning: Designing and executing sales roadmaps aligned with organisational goals and market trends.
- Team Leadership: Leading, mentoring, and developing high-performing sales teams across India, ensuring the achievement of quarterly and annual sales targets.
- Client Relationship Management: Establishing and nurturing CXO-level relationships with key accounts to ensure customer retention and growth.
- Market Expansion: Identifying new business opportunities, untapped geographies, and verticals to strengthen Treebo’s footprint.
- Cross-functional Collaboration: Working closely with operations, marketing, and technology teams to ensure seamless service delivery and customer satisfaction.
- Data-driven Sales: Leveraging analytics and market insights to refine strategies, improve performance, and achieve a higher ROI.
- Led team by example to align objectives with overall organisational strategy.
- Planned training programme to expand team skills and drive performance.
- Provided technical expertise and guidance on products and applications to meet customers' requirements and needs.
- Identified and followed up on key business development opportunities to grow and expand revenues.
- Brand Representation: Representing Treebo Hotels at national forums, industry events, and strategic partnerships to enhance brand visibility.
MMCEO-CORPORATE ENTERPRISE BUSINESS
OYO Hotels and Homes Pvt Ltd
Ahmedabad
05.2023 - 06.2024
- Gained in-depth knowledge of corporate enterprise business while managing multiple projects at the same time.
- Developed strong communication and organizational skills while collaborating with different teams and creating strategies for growth.
- Handled 8 employees as Team leadership.
- Developed strategies to increase customer base.
- Managed multiple projects simultaneously.
- Established customer relationships to increase loyalty.
- Ensured compliance with company regulations and policies.
- Improved efficiency of processes to save cost.
- Highest Business growth in Region for July, 2023
- Highest Business growth in Region for Aug, 2023.
- Monitored employee activity, efficiency and motivation throughout operations, providing extra training to struggling team members.
- Streamlined department flaws and client complaints to identify negative service patterns, promptly fixing recurring issues for improved operations.
- Built new business partnerships to drive customer acquisition and generate revenue.
DEPUTY MMCEO-CORPORATE ENTERPRISE BUSINESS
OYO Hotels and Homes Pvt Ltd
Ahmedabad
01.2019 - 04.2023
- Deputy MMCEO-Corporate Enterprise Business at OYO Hotels and Homes Pvt Ltd., India
- Developed and implemented a new corporate enterprise business strategy that enabled the company to expand its operations and grow profitability over a 4-year period
- Handled 4-5 employees as Team leadership
- Drove Off Line Sales through rigorous cold calling and meeting potential clients/corporate/organizations to sell OYO Portfolio
- Identified/On-boarded/Developed Channel partners
- Conducted periodic market research for finding different avenues for demand, collecting competitors' data, and effective data mining for generating prospects
- Responsible for end-to-end Sales process from qualifying clients to closing the deals to retaining/acquiring new accounts/clients in a specified region/market
- Understood clients' requirements and tailored-pitched the product portfolio accordingly
- Efficiently planned and executed market-site visits within the assigned region
- Maintained and reviewed monthly Sales Tracker of accounts and targets.
Demand Manager
OYO Hotels and Homes Pvt Ltd
Ahmedabad
01.2016 - 12.2018
- Hunted new accounts via network and cold calling
- Farmed the account that comes under the umbrella of OYO
- Managed credit on a monthly basis and made sure the payment recovers within the timeline
- Acquired new corporate clients in the assigned territory based on relationship-based selling
- Generated leads and managed the pipeline for future prospective clients
- Mined business from existing clients through effective account management skills.
TRANSFORMATION EXECUTIVE
OYO Hotels and Homes Pvt Ltd
Ahmedabad
10.2015 - 12.2015
- Transformed the Property with OYO standards
- Dealt with different vendors and expanded business
- Set up the property as per OYO standards so that each and every guest can get a seamless and a uniform stay experience
- Handled logistics planning/monitoring.
FRONT OFFICE EXECUTIVE
TGB EXPRESS
Ahmedabad
11.2014 - 09.2015
- Served as a Front Office Executive for 10 months
- Provided first-class customer service to all visitors
- Efficiently managed all aspects of front office operations
- Answered the telephone in a professional manner
- Greeted visitors and directed them to the right person
- Maintained the front desk area tidy and organized
- Handled incoming/outgoing mail, emails, and faxes
- Assisted with administrative tasks such as filing and data entry
- Assured customer satisfaction by responding to inquiries in a timely manner
- Maintained customer records in an efficient manner.
FRONT OFFICE EXECUTIVE
Hotel Planet Landmark
Ahmedabad
11.2012 - 09.2014
- Served as a Front Office Executive for 2 years
- Efficiently managed all aspects of front office operations
- Provided excellent customer service
- Handled guest inquiries and complaints
- Processed cash payments
- Scheduled reservations
- Inputted data into the hotel's software system
- Managed phone calls and emails
- Maintained a clean and organized work environment
- Ensured that safety protocols were observed.
Front Office Assistant
Hotel Kanak
Ahmedabad
06.2010 - 09.2012
- Worked as a Front Office Assistant at Hotel Kanak for 3 years
- Provided exceptional customer service
- Implemented hotel policies and procedures
- Maintained the front desk operations
- Greeted guests and responded to inquiries
- Accurately handled payments and transactions
- Updated reservations and ensured room availability
- Assisted with the check-in/check-out process
- Maintained guest records.
Education
Bachelor of Arts - Account
Manipal University
Jaipur, IN-RJ01-2025
Hotel Management & Catering Technology -
01-2010
Skills
- Communication
- Teamwork
- Creativity
- Problem-solving
- Leadership
- Adaptability
- Team Building
- Strategic Thinking
- Market Analysis
- Business Development
- Problem Solving
- Project Management
Personal Information
Age / Date of birth: 07/21/1992
Hobbies and Interests
- Bike riding
Timeline
Director & Lead - National Sales
Treebo Hospitality Ventures
07.2024 - Current
MMCEO-CORPORATE ENTERPRISE BUSINESS
OYO Hotels and Homes Pvt Ltd
05.2023 - 06.2024
DEPUTY MMCEO-CORPORATE ENTERPRISE BUSINESS
OYO Hotels and Homes Pvt Ltd
01.2019 - 04.2023
Demand Manager
OYO Hotels and Homes Pvt Ltd
01.2016 - 12.2018
TRANSFORMATION EXECUTIVE
OYO Hotels and Homes Pvt Ltd
10.2015 - 12.2015
FRONT OFFICE EXECUTIVE
TGB EXPRESS
11.2014 - 09.2015
FRONT OFFICE EXECUTIVE
Hotel Planet Landmark
11.2012 - 09.2014
Front Office Assistant
Hotel Kanak
06.2010 - 09.2012
Hotel Management & Catering Technology -
Bachelor of Arts - Account
Manipal University