Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
CHINMAY JENA

CHINMAY JENA

Bhubaneswar

Summary

Customer service expert with strong multitasking abilities and effective time management skills. Proven track record of enhancing customer satisfaction and loyalty through exceptional service delivery. Demonstrated commitment to creating positive customer experiences in fast-paced environments.

Overview

6
6
years of professional experience

Work History

CCA

TPCODL
Bhubaneswar
03.2021 - Current
  • Maintained updated knowledge through continuing education and advanced training.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked with cross-functional teams to achieve goals.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

MANAPPURAM FINANCE

ASST BRANCH MANAGER
Bhubaneswar
09.2019 - 01.2021
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Completed day-to-day duties accurately and efficiently.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Education

B.TECH (MECHANICAL)

ARYAN INSTITUTE OF ENGINEERING AND TECHNOLOGY
SUNDARPADA
08-2026

+2 SCIENCE

RAJA MD JR COLLEGE OF SCI AND EDN
PATIA
05-2014

10TH

GOVT HIGH SCHOOL VSS NAGAR
VSS NAGAR
06-2012

Skills

  • Customer support
  • Team collaboration
  • Work at SAP software
  • Problem resolution

Accomplishments

  • Best CCA award in 2023

Timeline

CCA

TPCODL
03.2021 - Current

MANAPPURAM FINANCE

ASST BRANCH MANAGER
09.2019 - 01.2021

B.TECH (MECHANICAL)

ARYAN INSTITUTE OF ENGINEERING AND TECHNOLOGY

+2 SCIENCE

RAJA MD JR COLLEGE OF SCI AND EDN

10TH

GOVT HIGH SCHOOL VSS NAGAR

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