CHINMAY JOSHI
Delhi
Summary
Seasoned Senior Client Advisor offering solid background in customer relationship management, strategic planning and business development. Known for providing high-quality client service while maintaining strong relationships with key stakeholders. Strengths include problem-solving skills, ability to handle complex situations and proven leadership capabilities. Demonstrated impact through consistent growth in client base and revenue generation in previous roles.
Overview
14
14
years of professional experience
Work History
Senior Client Advisor
LOUIS VUITTON
Delhi
01.2024 - Current
- Led and managed the Men's Shoes category, consistently achieving top performance metrics and resulting in the store being recognized as the best in the zone.
- Coordinated with merchandising and logistics for optimal inventory management.
- Supported daily operations, including floor management and operational audits.
- Monitored objectives with CD team, emphasizing appointments and planned business.
- Organized in-store events to enhance customer engagement and increase sales opportunities.
- Provided training and mentoring to elevate team skills and knowledge.
- Ensured compliance with company policies while assisting Client Advisors.
Client Advisor
LOUIS VUITTON
Delhi
05.2022 - 01.2024
- Demonstrated sales leadership to recruit and cultivate long-term client relationships.
- Developed comprehensive brand and product knowledge to enhance sales effectiveness.
- Contributed to overall store objectives through accountability for sales results.
- Enhanced client experience by implementing personalized service strategies.
Boutique Relationship Executive
Salvatore Ferragamo
05.2019 - 03.2022
- Maintain Knowledge of Fashion Trends and New Styles
- Ensure high levels of customer satisfaction through excellent sales service
- Assess customers needs and provide assistance and information on product features
- Follow and achieve department's sales goals on a monthly, quarterly and yearly basis
- Over achieving sales target every month.
- Use Product Knowledge to Sell Various Types of products
- Facilitate Customer Transactions Using Point of Sale (POS) software
- Maintain in-stock and presentable condition assigned areas
Cabin Crew member
Jet Airways
01.2016 - 04.2019
- Ensured in-flight passenger safety and administered first aid as necessary.
- Delivered top-class food and beverage services to enhance passenger experience.
- Maintained on-time performance to support operational efficiency.
- Upheld hygiene and housekeeping standards on board while addressing passenger grievances.
Housekeeping Executive
Leela Ambience Gurgaon Hotels and Residences
Gurgaon
11.2013 - 09.2015
- Oversaw floor operations to ensure seamless guest experiences.
- Maintained and updated Room Clearance Reports, Room Verification Reports, and room history records.
- Coordinated efficient room preparation based on guest preferences and operational standards.
Housekeeping Executive
Leela Hotel Mumbai
Mumbai
07.2013 - 10.2013
- Supervised public area operations to ensure optimal service delivery.
- Managed shift handover and takeover processes for seamless transitions.
- Oversaw desk handling and PMS operations while generating necessary reports.
- Directed supervisory operations to enhance team performance and efficiency.
Management Training Program
The Leela Palace Hotel
New Delhi
06.2012 - 06.2013
- Acquired expertise across Core departments of hotel, encompassing F&B Services, Food Production, Front Office, Housekeeping.
Education
B.Sc. - Hotel Management and Catering Technology
IHM Shri Shakti
Hyderabad01.2012
C.B.S.E -
Bal Bharati Public School
Ghaziabad01.2009
C.B.S.E -
Bal Bharati Public School
Ghaziabad01.2007
Skills
- Client relationship management
- Luxury retail sales
- Customer experience enhancement
- Hotel and aviation operations
- Operational management
- Written and verbal communication
- Leadership capabilities
Internship
Taj Mansingh Hotel, New Delhi, Delhi, 06/01/12 - 08/31/12
Personal Information
Date of Birth: 05/02/91
Languages
- English
- Hindi
- Marathi
Timeline
Senior Client Advisor
LOUIS VUITTON
01.2024 - Current
Client Advisor
LOUIS VUITTON
05.2022 - 01.2024
Boutique Relationship Executive
Salvatore Ferragamo
05.2019 - 03.2022
Cabin Crew member
Jet Airways
01.2016 - 04.2019
Housekeeping Executive
Leela Ambience Gurgaon Hotels and Residences
11.2013 - 09.2015
Housekeeping Executive
Leela Hotel Mumbai
07.2013 - 10.2013
Management Training Program
The Leela Palace Hotel
06.2012 - 06.2013
B.Sc. - Hotel Management and Catering Technology
IHM Shri Shakti
C.B.S.E -
Bal Bharati Public School
C.B.S.E -
Bal Bharati Public School