Chinmay Shastri

• Spearheaded incident management processes with a strong focus on RDS monitoring, Kubernetes pod monitoring, and service reliability.
• Automated incident response workflows by integrating PagerDuty with monitoring tools (Datadog & CloudWatch) to reduce MTTR.
• Designed and implemented Jenkins Pipelines for CI/CD, transitioning from freestyle jobs to pipeline-as-code for improved scalability and maintainability.
• Enhanced CloudWatch log groups usage for real-time monitoring, troubleshooting, and proactive alerting.
• Worked on Datadog dashboards, alerts, and integrations for service health visibility and efficient incident resolution.
• Utilized AWS GuardDuty to identify potential security threats and proactively mitigate incidents.
• Participated in Disaster Recovery (DR) activities, including backup validation, failover testing, and ensuring business continuity during outages.
• Developed and optimized automation scripts to reduce manual intervention in incident resolution.
• Collaborated with cross-functional teams to identify recurring incidents and implemented preventive solutions.

AWS Cloud Infrastructure:

• Effectively handled AWS services like EC2, IAM, RDS, S3, EBS, ELB, ASG in addition to launch templates VPC & SG.
• Utilized CloudWatch to ensure optimal performance of all systems and applications.

Security Management:

• Enabled efficient detection of threats through the implementation of GuardDuty.
• Increased security measures by implementing Orca for vulnerability management and establishing CloudWatch alerts.
• Analyzed and streamlined access management processes.

Containerization:

• Utilized Docker to containerize applications.

Monitoring and Logging:

• Efficiently organized and supervised the implementation of Prometheus & Grafana alongside Pingdom.

CI/CD and Automation:

• Used Jenkins to setup freestyle jobs for automating deployment processes.
• Applied knowledge of Terraform for provisioning and managing cloud infrastructure efficiently.

Cost Optimization:

• Optimized infrastructure costs through analysis of KPIs and implementation of S3 lifecycle management.

· Access Management:

• Follow the principle of least privilege and SOX compliance for access management.

• Installation, configuration and Monitoring of Centos server.
• Linux patch management via spacewalk, Linux Server Hardening and Vulnerability management with Nexpose.
• Monitoring tools: Zabbix & Monitis.
• Web Server: Apache, Apache Tomcat.
• Storage: SAN devices.
• Hardware: IBM and Lenovo Chassis (H-Chassis and Flex Chassis), PDU’s.
• Cloud Platform: AWS & IBM Cloud.
• CI/CD Tool: Jenkins, Ansible, GIT.Scripting Tool: YMAL, Shell scripting.
• Virtualization Tool: VMware vSphere, VMware Workstation, Virtual Box.

• Worked as an Linux support engineer in e-surveillance company for 1.4 Yrs.
• Worked on Customer Tickets and request for Linux OS: (Ticketing tool: Isupport).
• Monitoring tool: Nagios.
• Hardware: Banana Pi.