Chinmaya Kumar Nayak
Cluster Manager (Retail Operations)
Balasore,Odisha
Summary
An Experienced retail business operations Manager with a strong background of efficiently managing large-format retail and exclusive brand outlet (EBO) operations, franchise business, network expansion (NSO), stakeholder management & P&L oversight. Also has a strong ability to identify business gaps and opportunities while successfully overseeing the introduction of new brands into the Indian market.
Overview
18
18
years of professional experience
2006
2006
years of post-secondary education
3
3
Languages
1
1
Certificate
Work History
Cluster Manager (Promoted)
Reliance Retail Ltd (Trends)
08.2021 - Current
- Taking care of the brand value to provide a world-class shopping experience to the customer at any given point in time.
- Handling a total area of 180,000 square feet of space and more than 550 staff, I delivered 150 Cr. of annual turnover from my cluster stores.
- Conducted regular performance evaluations for all employees to recognize achievements, address challenges, and facilitate professional growth.
- Developed efficient operational processes to optimize resources and improve overall cluster performance.
- Reviewing the planning and implementation of the VM and marketing plan.
- Led training initiatives that enhanced employee skills, knowledge base, and productivity levels across various functions within the organization.
- Identified potential risks or issues related to business continuity early on through proactive monitoring measures allowing for swift resolutions before escalation occurred.
- Monitored data analytics to identify trends, opportunities, and areas of improvement within the cluster operations.
- Merchandise planning, allocation, to ensure proper stock availability at my stores.
- Identification, shortlist, financial feasibility, and finalization of properties. Coordinating all stages of fit-out of stores from acquisition, design, procurement, and launch.
Store Manager
Reliance Retail Ltd (Trends)
10.2015 - 07.2021
Department Manager (Retail Store Opt.)
Trent Ltd. (West Side)
01.2014 - 09.2015
Asst Store Manager (Retail Store Opt.)
Madura Fashion & Lifestyle Ltd. (Peter England)
12.2011 - 01.2014
Floor Incharge
Home Stores (I) Ltd (Sabka Bazaar)
10.2007 - 12.2011
- Promoted as: Assistant Store Manager (Nov 2009 to Dec 2011)
Education
MBA - Marketing
North Odisha University
Baripada, Odisha 04.2019 - 01.2021
B.A. - Political Science
S.S. Mahavidyalaya, Fakir Mohan University
Balasore, Odisha 01.2001 - 01.2004
CHSE (12th) - Political Science, Economics, History
UN Collage
Sore, Balasore, Odisha 01.1999 - 01.2001
Schooling - B.S.E. Odisha
U.N. High School
Balasore, India03-1999
Skills
Operational efficiency management
Strategic business Planning & development
Strategic network development
Sales-driven merchandise strategy
Vendor coordination expertise
Customer loyalty development
People training & Development
Team Building
Scheduling and coordinating
Cross-functional coordination
Adaptability and flexibility
Employee performance assessment
Personal Profile
- Name : Chinmaya Kumar Nayak
- Father’s Name : Ramesh Chandra Nayak
- Mother’s Name : Nirmala Nayak
- Date of Birth : 14th May 1985
- Marital Status : Married
- Sex : Male
- Nationality : Indian
- Permanent Address : At:-Chittol, Po: - Anantapur, Dist:-Balasore, (Odisha) 756046
Interests
Cooking, Photography
Disclaimer
I hereby declare that all information furnished above is true to the best of my knowledge.
Timeline
Cluster Manager (Promoted)
Reliance Retail Ltd (Trends)
08.2021 - Current
MBA - Marketing
North Odisha University
04.2019 - 01.2021
Store Manager
Reliance Retail Ltd (Trends)
10.2015 - 07.2021
Department Manager (Retail Store Opt.)
Trent Ltd. (West Side)
01.2014 - 09.2015
Asst Store Manager (Retail Store Opt.)
Madura Fashion & Lifestyle Ltd. (Peter England)
12.2011 - 01.2014
Floor Incharge
Home Stores (I) Ltd (Sabka Bazaar)
10.2007 - 12.2011
B.A. - Political Science
S.S. Mahavidyalaya, Fakir Mohan University
01.2001 - 01.2004
CHSE (12th) - Political Science, Economics, History
UN Collage
01.1999 - 01.2001
Schooling - B.S.E. Odisha
U.N. High School
Work Preference
Work Type
Full TimeLocation Preference
On-SiteHybridRemoteImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsTeam Building / Company RetreatsCertification
CPM - Certified Professional Manager
Accomplishments
- Resolved product issue through consumer testing.
- Being NSO Manager I had added 25 New Small-town Trends store to Odisha
- Best Store Manager in Year 2019 & 2020
- Promoted as Cluster Manager with Highest score in state.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
SAP
MS Office
Languages
Odia
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Bengali
Beginner (A1)
Punjabi
Beginner (A1)