Chinmayee Joel
Automation And Cloud Engineer
Canberra
Summary
Automation Architect with extensive experience designing, implementing, and managing automation solutions for large-scale cloud and data center environments. Skilled in integrating enterprise monitoring, automating incident response, and supporting complex server environments. Successfully architected and automated competitive cloud infrastructure (FCI) with robust disaster recovery and cost-effective provisioning. Award-winning leader recognized for driving cost savings and technical excellence. Proven expertise in tools like OpenText Operations Orchestration, Server Automation, and integrations with ServiceNow and VMware vRA. Currently working at T-Systems, a global IT services leader. I am seeking opportunities to drive innovation and efficiency in IT automation, Cloud and DevOps.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Automation Architect
T-Systems PVT LTD
04.2023 - Current
- Company Overview: Currently working at T-Systems, a global IT services leader.
- Architected and implemented automation for over 7,000 servers, using HPOO and HPSA for software/patch installation, reboot management, and compliance reporting.
- Lead architect for enterprise automation across server, network, and cloud platforms.
- Designed and implemented automated workflows using OpenText OO integrated with tools like ServiceNow, Network Automation and vRA.
- Spearheaded cross-functional automation initiatives across Europe and APAC clients.
- Enabled 40% reduction in manual efforts through scalable orchestration solutions.
- Collaborated with DevOps and cloud teams to integrate CI/CD best practices.
- Currently working at T-Systems, a global IT services leader.
Senior Automation Engineer
Avaya PVT LTD
03.2014 - 04.2023
- Architected and implemented end-to-end automation solutions for critical IT processes, including incident management and change management, streamlining operations and enhancing efficiency.
- Integrated security tools for compliance automation across data center environments.
- Provided L3 support and troubleshooting for critical automation workflows.
- Developed and implemented numerous automations by seamlessly integrating various systems using REST APIs.
- Streamlined the transition from manual to automated processes by identifying potential bottlenecks and working closely with affected departments to address concerns proactively.
- Developed custom automation software, streamlining processes and saving time on manual tasks.
Automation Consultant
HP GLOBAL SOFT
07.2009 - 10.2023
- Designed and implemented automation solutions across multiple projects for prominent Australian Banks showcasing expertise in HP Operations Orchestration, HP Cloud Service Automation and HP Server Automation.
- Implemented automated server health checks, ensuring systems ran optimally during critical business hours and generating comprehensive HTML reports for proactive monitoring and issue mitigation.
- Managed client relationships through regular check-ins and updates on project progress.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
Education
Postgraduate Diploma -
DevOps
master’s - MCA
computer application
bachelor’s - Bsc. Computer Science
computer science
Skills
Jenkins
undefinedTimeline
Automation Architect
T-Systems PVT LTD
04.2023 - Current
Senior Automation Engineer
Avaya PVT LTD
03.2014 - 04.2023
Automation Consultant
HP GLOBAL SOFT
07.2009 - 10.2023
master’s - MCA
computer application
bachelor’s - Bsc. Computer Science
computer science
Postgraduate Diploma -
DevOps
Achievements
- Best Cost Saving Project Award: Led an automation initiative that delivered major cost reductions project on FCI Cloud.
- Outstanding Leadership Award: Recognized for guiding the team technically, driving new tool integrations and expanding automation reach.
- Automated 3000+ server patching processes for a major telecom client, reducing downtime by 60%.
- Built reusable framework to automate service request catalogs in ServiceNow.
Work Rights
491 Skilled Work Regional Visa – full work rights, no sponsorship required
Achievements
- Best Cost Saving Project Award: Led an automation initiative that delivered major cost reductions project on FCI Cloud.
- Outstanding Leadership Award: Recognized for guiding the team technically, driving new tool integrations and expanding automation reach.
- Automated 3000+ server patching processes for a major telecom client, reducing downtime by 60%.
- Built reusable framework to automate service request catalogs in ServiceNow.
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