Chinmay Kumar Panda

· Resolve problems within direct area of responsibility as they arise by taking the appropriate action

· Devise workable solutions to basic business problems, and achieve goals and objectives as outlined

· Strong Excel skills- ability to manipulate data and create spreadsheets required

· Flexibility in adapting quickly to changes in processes and procedures

· Maintain a close working relationship with other areas, including a number of global client servicing teams

· Managed daily cash/trade transactions for global accounts, USD cash projections for client funds, primary coordinator for traders & PM’s. Resolves complex problems where the analysis of situations or data requires an in-depth evaluation of basic securities processing procedures and industry standards

· Drive metrics and participate in communication sessions with all constituents, monitoring changes and development improvements and present findings to client via data utilization and in-depth understanding of client’s business and what the relationships mean to the organization

· Global Clearing USD cash operations – Extensive knowledge of Fed/Chip/Swift message types

· Demonstrates commitment to Citi's credit and risk processes through day-to-day activities, sharing information related to regulatory changes and advocating process/policy improvements

· Handle complex inquires sent to the department

· Create ad-hoc reports for analysis to identify trends and process improvements

· Act as an interface between premium clients and our network of sub custodians

· Responsible for performing end of day balancing/reconciliation

· Responsible for resolving asset and cash breaks timely and accurately

· Responsible for ensuring the timely and accurate processing of all cash and trades

· Responsible for identifying process improvements and assisting in testing where required

· Other business units regarding operational and customer service issues, projects, change implementation or system recoveries

· Interface with Trading and Sales areas and strong ability to communicate trade problems

· Act as client advocate, consistently highlighting client’s perspective inside

Citigroup

· Oversee the roadmap for a successful relationship with a client by understanding

the client’s service needs and gaps in delivery

· Experience in Securities Operations and/or Client Management

· Shared Responsibilities: Fully understand and implement Citigroup’s values:

Responsibility to our clients, to each other and to our franchise

· Completion of the day to day responsibilities of the team as outlined in the ‘Role’

above

· Continuous development of the department’s risk framework, and ensuring that

regulatory requirements are understood and met

· Work closely with the Front Office and various Operations areas to ensure timely deal closings

· Produce top quality work focused on producing tangible business outcome.

· Processed & audited multiple processes Withdrawals ,MVA calculation, Distribution and Final settlements.

· Knowledge on rollover, term, hardship, in service ,RMD , Gain and loss calculation, fund elimination , Death distribution ,Fee wed ,Divorce settlement ,fund allocation , fund mapping . Fed tax and state tax calculation and Over contribution.

· Responds to Participant inquires resolving discrepancies related to their accounts and reconcile the account.

· Assisted the operation teams on their failure trends and best practices.

· Reviewing and confirming several different data points from various forms of trade documentation

· Manage all End of Day processes between DB systems, third party vendors, regulatory reporting agencies, and exchanges (including but not limited to statement generation, daily trade volume, and check overnight delivery notification.

· Prepare / confirm wire instructions for department invoices & ensure processing of each payment

· Inform management immediately of any situation, which may result in either client complaint or monetary gain and loss.

· Responsible for wire refunds , check refunds and resolving asset and cash breaks timely and accurately.

· Responsible for identifying process improvements and assisting in testing where required

· Contribution to the protection of the Bank from exposure to loss by ensuring compliance with Bank policies, procedures and limit controls. In addition, ensuring the prompt and efficient investigation of all breaks and ad-hoc enquiries brought to the group’s attention

· Understanding of Regulatory Reporting methodologies & systems; including PERT, Large

Trader, & US Exchange’s Open Position Reporting modules

· Derivative Operations experience, OTC instrument experience is preferable

· Good product knowledge in Derivative products

· Strong understanding in the whole operations and trade processes

· Detailed-oriented, good communication skills

· Learn about systems used by the team, their functionalities and specifics

· Provide full transparency around service level requirements with both internal constituents and external service providers including custodians, accounting agents, and vendors

· Understand and promote appropriate operating controls across the business

· Reconciliations and trade break monitoring , follow up and MIS reporting

· Option expiry monitoring and settlement processing

· Margin calculation overview and margin monitoring

· Maintenance of all required static data

· Management of data extracts and reports for downstream systems

· Provides consistent pricing and market making to sales force and target clients

· Ensures compliance monitoring is in place, including processes for management of operational risk, in accordance with BARCLAYS and regulatory standards.

· Ensures all trades are booked to front office position keeping system on the day they are executed..

· Market making to the local FX sales team

· Undertake pre-contact planning for all client calls/meetings.

· Daily commentary to the trading and sales desk.

Deliver sales & trading advice through the presentation of options with a recommendation that clearly articulates the value to the clien

· Being a part of pilot batch brokerage industry played major role in understanding the process and helped onshore trainers in transitioning the cash processing.

· Act as a point of contact between the client service managers and team by sending emails and responding emails .

· Assisting account managers for queries and reaching out to them information's for business queries .

· Working on multiple complex records keeping system while adhering the business.

· Day to day activities involving -Trust bank account verification, custody and reporting, manual payment processing (AWD), verification of transactions posted to the system , verification of purchase and redemption.

· Money movement activities – EFT and WIRE payments and manual cheques.

· Periodic task- reconciliation and review of dividend reconciliations, Commission and trailer fee reconciliation and making payments for the same.

· Recon of bank statements with the system numbers.

· Accurate processing and transfer of plan assets to new funds .and reconcile of purchase assets and allocations fund as per client directions .

· manage stake holders with client expectations.

· Training new joiners and various teams about products reconciled and Tools and applications used in the process.

· processing dividend/interest accrued date of transfer plan assets to Great west.

· Accurate processing and transfer plan assets form prior record keeper.

· Actively was a part of projects such as training program ,upstream and down stream process map and also documenting process procedure .

· Research resolve or assigning unique request problem which requires end to end knowledge of system ,products and procedure on the same day to avoid and gain and loss exposure which helps in providing a quality customer service .

· Perform complex problem and root cause analysis on same.

· Money movement activities – EFT and WIRE payments and manual cheques Clearing the deposits and checks of the customer or advisor as per the requirement of client.

· Primary responsibility includes handling and solving customer account and disputes through timely completion of the project.

· Periodic task- reconciliation, monitor cash flows on a daily basis and schedule transfer any excess funds to the cash management account or vice versa and making payments for the same.

· Communicating via mail with On-shore in order solve queries and to know the status of the work.

· Going through valid statement and checking fund availability in it.

· Match daily banking deposits from the membership system to the bankstatements.

· Recon of bank statements with the system numbers and review creditors ageing report on a weekly basis after payment run to ensure there are no overdue accounts to be paid.

· Checking transfer related activities like buy and sell orders. Managing and transferring employee accounts.