CHINMAY MAHESH PATIL
Application Support Engineer
Virar
Summary
Experienced Application support with over 6.5 years of experience . Excellent reputation for resolving problems and improving customer satisfaction.
Currently working with Pinnacle Technology and with client IDFC First Bank client as Application Engineer.
Worked in Professional e Solutions (I) Pvt. Ltd. as Software Support Executive. Also handling Team in last 2 month in L3 level
Overview
6
6
years of professional experience
15
15
years of post-secondary education
1
1
Language
Work History
Application Engineer
Pinnacle Technology, IDFC First Bank
2022.06 - Current
- Maintaining & monitoring App Servers from production Environment
- Run query on MS SQL SERVER and retrieve data and send to the user
- Liaise with other team for any issues and raising ticket to for the other details
- Discuss on the critical issue with the Seniors and connect with the vendors to get the proper solution
- Performance maintenances
- Working on Kafka, Handle issues related to kafka.
- Check log using PowerShell command.
Software Support Executive
Professional e Solutions (I) Pvt. Ltd
2016.07 - 2022.06
- Providing resolution for user’s queries helping them on their new requirement by understanding
requirement and reporting them for development. - Implementing Software at client location checking workflow of software and providing training to
users. - Installing SQL Server on client server and setting up IIS.
- Creating new database on client machine and implementing software as per there requirement.
- UAT testing on new build and web services.
- Updating Software and web services on the production server.
- Performing DML/DDL transactions on database as per user requirement.
- Insuring Backups of database by setting auto backup jobs on client server.
- Checking fragmentation on tables and performing rebuild on indexes
- Providing support for database related issues.
- Analyzing the issues and providing inputs to developers.
- Providing data as per user’s requirement.
- Helping users for their daily, weekly and monthly stocktakes.
- Handling Team for 2 month
Education
Bsc I.T -
N.B. Mehta College , University of Mumbai
2010.07 - 2014.03
H.S.C -
M.K. Jr. College
2008.06 - 2010.03
S.S.C -
J. M.Thakur High School
1998.06 - 2008.03
Skills
Performing DML/DDL transactions on database as per user requirement
Hobbies
-Redding Book
- Swimming
- Playing Chess
Timeline
Application Engineer
Pinnacle Technology, IDFC First Bank
2022.06 - Current
Software Support Executive
Professional e Solutions (I) Pvt. Ltd
2016.07 - 2022.06
Bsc I.T -
N.B. Mehta College , University of Mumbai
2010.07 - 2014.03
H.S.C -
M.K. Jr. College
2008.06 - 2010.03
S.S.C -
J. M.Thakur High School
1998.06 - 2008.03
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