Team: Central technical supportTeam (TAC)
Environment: AWS Cloud,NetworkingConcepts,Linux,alcatel switches, Alcatel access Points, Sql,HP Clear Pass (CPPM),
Physical Servers , No-premise data center, Alcatel EPBX, VoIP, Fortigate Firewall.
Technology: ,VPC, EC2, Cloud Watch, Cloud trail, ELB, AWS Security, S3, Route53, IAM,MysqlDatabase, ISO layers Alcatel switches, Alcatel Access Points, Alcatel Nms, Alcatel EPBX, VoIP, SIP, IP-telephony ,Physical Sevres, Sql, SNMP Protocol, HP ClearPass Software, Free EPBX Asterisk, Solarwinds, Nice voice recording application.
methodologies: Agile , DevOps
Networking:
- Configuring the Alcatel Switches L2 and L3 (6900, 6360, 6450, 6860 …) and HP pro curve switches.
- Configuring the Access Points (AP1231,AP 1261,AP1301...).
- Configuring the VLANS and Routing .
- Configuring the Static routing, RIP V1 & V2, OSPF, default routing protocols.
- Configuring the virtual chassis and stacking .
- Configuring LACP Protocol and DHl-link
- Switch Security and Redundancy topologies .
- Configuring the Switch Trunking and uplink.
- Rescue the switches and access Points.
- Switches AOS upgradation and maintenance .
- Switches Web View configuration
- DHCP,DNS etc. installation & configuration
- Switches troubleshooting Port mirroring and mapping
- Switch Redundancy and security Topologies
- Switch security remote access disable the telnet and ftp
- Dell Server Install ubuntu on top of the virtual-manager install Alcatel Monitoring tool Ov2500 NMS and configuration.
- Dell Server Install ubuntu on top of the virtual-manager install HP Monitoring tool clearPass (CCPM) NMS and configuration.
- Dell Server Install windows 2019 and install Solar winds Monitoring tool NMS and configuration.
- Dell Server Install windows 2019 and install nessus tenable Monitoring tool NMS and configuration.
- Networking iso layers functionality and configuration.
- Dell Server install Vmware and Install Fortigate firewall configuring the Users , lan wan policies , block the ports.
- Good knowledge No-premise data center support end Users and client
- Good experience in troubleshooting issues using tools like wireshark.
VOIP -EPBX:
- Configuring the Alcatel EPBX and connect to the end Users network.
- Dell Server Install Sues Linux and top of the Server install Alcatel Generic appliance server (GAS) More then 600+ Users.
- To take a backup on alcatel EPBX and restore.
- Configuring the IP Phones and SIP Phones and maintenance.
- Configuring the LDAP directory on SIP Phones.
- Dell Server Install ubuntu on top of the Server install Free Asterisk EPBX and configuration.
- Configuring the SIP Trunking Group.
- One Site EPBX to Another Site EPBX Configuration.
- Security and redundancy EPBX Configuration and maintenance.
- Dell Server Install windows 2019 and top of the Server install Alcatel EPBX Monitoring tool 8770 NMS.
- Configuring the Security level Remote Access SSH or Com
- I have reproduced the same issue in the LAB and Give to solution site engineers and end Users.
- Good experience in troubleshooting issues using tools like wireshark.
- Good experience in Customer Support.
Cloud:
- Configure VPC with Subnets, Route tables, Nat Gateway, Internet Gateway.
- Good knowledge in creating IAM roles and policies.
- Having knowledge in various environments of Linux and windows servers, DevOpsmethodologies, configuration management, deploy, build and release.
- Having strong knowledge in ISO layers and Functionality.
- Created S3 buckets in the AWS environment to store files, sometimes which are required to serve static content for a web application.
- Maintained the monitoring and alerting of production and corporate servers using Cloud Watch service and nagios tool.
- Created snapshots to take backups of the volumes and also images to store launch configurations of the EC2 instances
- Good knowledge of Linux OS (CentOS/Ubuntu)