CHINNAM GHANASYAM

• SECURA Insurance : A U.S. mutual insurance company operating in 13 states, specializing in property and casualty insurance for businesses, homes, autos, farms, non-profits, and special events.
• BizLink Application : Supports P&C insurance for agents and underwriters, offering multiple products. Integrated with Majesco policy admin via Mule Soft and connected to SECURA's internal and external systems.

Responsibilities:

• Reviewed and analyzed user stories, functional requirements, and business documents.
• Designed/executed Test Plans , Test Cases , and testing strategies aligned with sprints.
• Conducted Sprint, Functional, Integration, UAT, and Regression Testing.
• Analyzed requirements, screen flows, and business functionalities.
• Participated in Scrum activities: Sprint Planning, Reviews, Retrospectives, and Daily Standup's.
• Collaborated with developers, management, business teams, and end-users.
• Created and shared reports on system changes, issues, and impacts.
• Validated integration services (Rating, Motor Vehicle, Address validation, Documents).
• Tested policy functionalities: Submissions, Changes, Cancels, Reinstatements, Rewrites, and Renewals.
• Identified regression areas for automation.

• The project objective was to roll out existing applications to new states, implement product changes, and underwriting updates on Dragon, introduce new products like Cyber coverages, and transition from legacy systems to Guidewire Claim Center integrated with Dragon.
  
  Integrated applications included XActimate for homeowners' estimations, XAct Analysis as an online portal for tracking XActimate operations, CCC for auto estimations, CCC One as a tracking portal for CCC, and On Base as a centralized repository for Claim Center documents. SOAPUI services were utilized to validate integrations between Claim Center and XActimate/CCC.
  
  Responsibilities included participation in daily Scrum activities, coordinating with onsite teams to resolve defects, and contributing to the creation and update of 100+ test data scenarios for Automation Regression and Smoke suites. Collaborated with cross-functional teams to understand modules and features, designing test cases for optimal test coverage. Additionally, reviewed design specifications, contributed quality requirements, and ensured successful test case execution for key project deliverables.

• American Integrity Insurance Group (AIIG) provides comprehensive insurance solutions for Florida homeowners, offering traditional and high-value homeowners' policies, as well as coverage for condos, vacant homes, manufactured homes, and rental properties.
  
  In this role, I planned, monitored, and controlled various testing activities and tasks, ensuring quality deliverables for over 200 test cases per release. I scoped estimates effectively and negotiated with management to allocate necessary resources, reducing project delays by 15%. Additionally, I implemented builds within the Test Environment and created 50+ test data sets to ensure comprehensive testing coverage. My responsibilities also included active participation in Scrum meetings, such as daily standup's and defect reviews, contributing to a 20% improvement in sprint efficiency. I tracked and managed over 100 defects using Test Link, preparing detailed daily status and defect summary reports to maintain transparency and prioritize resolutions. Furthermore, I collaborated closely with stakeholders and effectively coordinated defect triage calls, reducing the average defect resolution time by 25%.

• Project Overview : GUIDEWIRE v9.0 Claims system maintenance, incorporating new business requirements into Policy Center & Claims Center. Includes ACT and POS systems for creating LOB policies like Personal Auto, Home, Commercial Auto, BOP, WC, etc., with online and batch components for claim processing.
• Responsibilities :
  Led Functional and E2E testing streams as a Guidewire QA lead.
  Estimated efforts and prepared testing approaches for configuration and E2E testing phases.
  Executed critical test cases (e.g., integrations) and assisted the team with daily test case execution.
  Coordinated defect validation and analysis with Client BA, Dev, Offshore, and Migration teams.
  Conducted various testing activities: Forms, Rater/Premium Validation, and Screen testing.
  Designed matrices for easy requirement understanding and ensured complete coverage.
  Identified Regression scenarios for comprehensive E2E testing without executing all test cases.

• Avenues Commercial Technology (ACT) Platform : Used by Commercial Lines Raters and Underwriters at Hanover for processing policies like Property , General Liability , Inland Marine , and Crime .
• Enables creation of quotes, policy issuance, and generation of Quote Policy Proposals (QPP) and Rating Worksheets :
  QPP : Presents quote-level policy declarations valid for 1 month.
  Rating Worksheets : Detail premium calculations based on rating factors, with forms varying by LOB and selected coverages.
• Responsibilities :
  Prepared and executed Integration and UAT Test Cases using Quality Center.
  Created and maintained test data in a Common Test Data sheet.
  Assigned tasks to team members once the test environment was ready.
  Logged, tracked, and verified defect fixes.
  Documented test results and ensured deliverables were met efficiently.