Summary
Overview
Work History
Education
Skills
Certification
Technicalresponsibilities
Disclaimer
Accomplishments
Timeline
Hi, I’m

ChinnaRose AP

Sr. IT Manager
Chennai,TamilNadu
ChinnaRose AP

Summary

Professional and Resourceful Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Overview

17
years of professional experience
4
Certifications

Work History

MEDICAL BILLING WHOLESALERS

Manager-IT
11.2015 - Current

Job overview

  • Creating and implementing the organization’s IT policies and best practice procedures.
  • Conducted thorough risk assessments to minimize vulnerabilities within IT infrastructure and maintain high-security standards.
  • Oversaw safety of guests, employees and and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems.
  • Implemented a continuous improvement framework for ongoing assessment of security controls effectiveness.
  • Streamlined security operations by consolidating tools, processes, and reporting for increased efficiency.
  • Implemented effective disaster recovery plans, minimizing potential losses due to unexpected events or system failures.
  • Guided organizational response to incidents, minimizing downtime and reputational damage from cyberattacks or data breaches.
  • Conducted regular audits to ensure compliance with relevant regulations, such as ISMS, QMS and HIPAA, mitigating potential fines or penalties.
  • Successfully executed IT infrastructure projects on-time and within budget by closely collaborating with project management professionals.
  • Responsible for managing and maintenance of networks in all branches
  • Managed vendor relationships to negotiate contracts, secure cost-effective services, and maintain high-quality support for the organization.
  • Established strong relationships with cross-functional teams to promote a culture of information security awareness.
  • Identifying opportunities for team training and skills advancement
  • Enhanced company security posture by implementing risk assessments and vulnerability management.

VISIONARY RCM INFO TECH INDIA P LTD

TL - System & Network Administrator
11.2008 - 11.2015

Job overview

  • Designed and executed successful server consolidation initiatives, eliminating redundancies and optimizing infrastructure resources.
  • Implemented, developed and tested installation and update of AD, DNS, DHCP, File servers, Proxy servers and application servers.
  • Configuring Fortigate, Sonicwall firewalls and network managed switches.
  • Installed, configured and supported virtual local area network (VLAN), wireless local area network (WLAN) wide area network (WAN) and Internet system.
  • Managed data backups and disaster recovery operations to comply with business continuity initiatives.
  • Enabled seamless remote work capabilities by configuring and maintaining VPN access for employees.
  • Maintained network hardware and software and monitored network to support network availability to end users.
  • Responsible for root cause analysis for any issues stemming from the IT infrastructure
  • Responsible for managing and maintenance of networks in all branches
  • Monitoring the progress of third-party maintenance contract suppliers and vendor.
  • Maintained applications to keep software current with necessary software updates and upgrades.

SUNTRONIX

Desktop Support Engineer
09.2007 - 09.2008

Job overview

  • Optimized PC performance through regular updates, patches, and system upgrades.
  • Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
  • Configured hardware, devices, and software to set up work stations for employees.
  • Removed malware, ransomware, and other threats from laptops and desktop systems.
  • Integrated fixed wireless connectivity into facilities requiring high-speed networks.
  • Managed inventory of IT assets including hardware components and software licenses to maintain accurate records and ensure compliance with company policies.
  • Supported remote employees by setting up secure VPN access points that enabled them to work efficiently from offsite locations.
  • Coordinated with vendors on warranty claims for faulty equipment, reducing costs associated with repairs or replacements.
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Boosted network, system, and data availability and integrity through preventive maintenance and upgrades.
  • Enhanced data integrity with regular backups and recovery procedures.
  • Improved system security by implementing robust antivirus solutions and firewalls.
  • Improved network connectivity, troubleshooting and resolving complex network issues.

Education

Annamalai University
Tamilnadu, India

Bachelor of Computer Application

State Board of Tamil Nadu
Thanjavur (DT), Tamilnadu

Higher Secondary

State Board of Tamil Nadu
Thanjavur (DT), Tamilnadu

SSLC

Skills

Automation Process in Selenium

Certification

Cisco Certified Network Associate - Sansbound Networking School

Technicalresponsibilities

  • Build and configuring Network firewalls (Fortigate & Sonicwall). Configuring WAN & LAN Inbound, outbound policies and IPV4 policy based on the required permission. Static routes configuration for route single traffic to different ISP and policy route configuration for route entire traffic to different ISP. Web filter and Application control configure based on the restriction. Firewall based VLAN configuration.
  • Implement site to site VPN (Virtual Private Network) for branch/client locations and SSL VPN client setup and VPN policies.
  • Configuring access rules, NAT, IDS and IPS policies on firewall. Public IP address NAT to local IP address based the requirement like RDP, CCTV, FTP, WEB Server etc... Configuring CFS policies as per the business requirement.
  • Designed the network infrastructure and implement VLAN network and configure the Fortinet switches L3 & L2 rules.
  • Designs, Implementation and managing Active Directory of 2012 & 2008 server environments. Installing Domain controllers, DNS, DHCP, file server, WSUS and FTP server configuration and troubleshooting.
  • Developed new technology for accessing US based restricted websites thru VPN server and routed the traffic to all end users.
  • Experience in Web based applications testing and created Selenium automation projects RPA that daily basis downloads data from the cloud like Box, eBridge, SmartFTP, CrushFTP, Sharefiles, etc…
  • Created Test cases Using Element locators and Selenium Webdriver methods. Enhanced Test cases using Java programming features and TestNG Annotations. Experience in data- driven test using Jenkins.
  • Configuring Domain controller group policies such as password policy, account lockout policy, block the media drive, desktop access restriction policies.
  • Managing file server and data sharing, securities and permissions.
  • Managing VAPT (Vulnerability Assessment and Penetration Test) server and scanning all network computers ports every month and closing the vulnerabilities.
  • Implemented the Ticketing tools system for all departments.
  • Implemented the Asterisk Freepbx and Elastix servers and managing VoIP IP phones configuration, SIP Trunk, Extensions, Inbound route, Outbound route, Call recording, Call monitoring and Voicemail setup.
  • Implemented Google Gsuite email service account and maintain all email accounts and group accounts. Also create the policy based on the restriction like internal domain access policy and external domain access policy and all domain access policy.
  • Implemented the ISMS policies and certified ISO Information Security 27001:2013. Good knowledge in Change management, Event management, Incident management, Problem management, Capacity management, Business continuity management.
  • Installing and managing Kaspersky Antivirus server. Creating the scheduled policies, device control policies, web reputation policies and firewall policies. Managing and scheduled the antivirus patches on timely manner. AV Disk encryption/decryption configuration.
  • Installing, configuring and troubleshooting the Healthcare practice management applications.
  • Managing the Full backup, Incremental Backup and Differential Backup and it stored in NAS drive and cloud storage.

Disclaimer

I hereby declare that all the information furnished above is true to the best of my knowledge.

Accomplishments

  • Achieved Operation inventory downloads from the cloud by introducing Java Selenium for automation tasks.
  • Achieved Internal Ticketing Tool through effectively helping with IT Engineers.
  • Achieved VAPT Testing by introducing NMAP software for identify the vulnerabilities.
  • Achieved Employee system utilization log by completing Time Management System with accuracy and efficiency.
  • Collaborated with team of 15 engineers in the development of WorkHUB.

Timeline

Manager-IT

MEDICAL BILLING WHOLESALERS
11.2015 - Current

Cisco Certified Network Associate - Sansbound Networking School

02-2015

Redhat Linux - Sansbound Networking School

09-2013

Microsoft Certified System Engineer - Sansbound Networking School

12-2009

TL - System & Network Administrator

VISIONARY RCM INFO TECH INDIA P LTD
11.2008 - 11.2015

Desktop Support Engineer

SUNTRONIX
09.2007 - 09.2008

Hardware & Networking - Accel IT Academy

06-2006

Annamalai University

Bachelor of Computer Application

State Board of Tamil Nadu

Higher Secondary

State Board of Tamil Nadu

SSLC
ChinnaRose APSr. IT Manager