Chinni Krishna Koneru

• Managing seasonal digital marketing brand campaigns including creative development, website refreshes and microsites development, newsletter marketing and all agency deliverables.
• Creating engaging social media strategies and execution plans that cultivated audiences, increased web presence and enhanced brand awareness.
• Monitoring the success of Social Media Campaigns through media analytics, KPIs, and dashboards.
• Assisting the company’s business development team in developing proposals within the digital marketing segment.
• Evaluating the effectiveness of marketing programs, provided market analysis and insights to senior management.
• Coordinated with Marketing and Sales teams as well as key agency media partners to gather information towards analyzing efficacy and Return on Investment (ROI) of all brand management events.
• Handling day-to-day Search Engine Marketing (SEM) activities including campaign planning, implementation, budget management, performance review, and optimization of paid search campaigns.
• Involved in installation of Operating System, User Account Management, and Printer Management.
• Back up, Restore and configuring the systems , NMS Maintenance.
• Experience in Planning, Designing, Implementation and Maintenance of Local Area Networks.
• Configuration of various services like DNS, DHCP and WINS.
• Experience in Installation of Mail servers, Proxy servers.
• Apiculture Activities – Hobby part made it as working culture.

Product : Avaya One-X Agent

Avaya one-X Agent is desktop Dial Pad software for agents in a contact center. This desktop software enhances agent productivity regardless of agents working from the head office or the branch office. Avaya one-X Agent synchronizes with the desk phone to share the control of telephony and agent features. Agents can use the user interface to gain access to common agent features, including contact center capabilities, namely integrated video and instant messaging. For testing one-X Agent desktop Dial Pad software team had environment developed Selenium automation framework based on combining of keyword-driven and data-driven models, the combining as known hybrid model.

Product : AWFOS

Avaya provides workforce optimization (WFO) solutions that deliver organizations enterprise-level interaction recording; quality; performance and workforce management; and analytics functionality with the lowest total cost of ownership. The Avaya workforce optimization software suite is a secure web-based platform that is seamlessly integrated from end-to-end to provide the ultimate in flexibility, scalability and ease of use

Responsibility:

• Reviewed requirements, specifications and technical design documents to provide timely and meaningful feedback.
• Participated in Design Review meetings
• Prepared Test cases using requirement documents and user stories
• Performed Functionality testing, regression testing
• Performed Execution using Automation-Selenium Framework
• Performed Product Mobile App Testing using Appium Automation Tool on IOS and Android devices
• Performed API Level Testing Using POSTMAN
• Defect Tracking, Reporting & Retesting the defects Using QC
• Gathered data on integration issues and vulnerabilities and reported all findings, including improvement recommendations.
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Product : Harmony

KnoahSoft provides workforce optimization (WFO) solutions that deliver organizations enterprise-level interaction recording; quality; performance and workforce management; and analytics functionality with the lowest total cost of ownership. The KnoahSoft Harmony™ workforce optimization software suite is a secure web-based platform that is seamlessly integrated from end-to-end to provide the ultimate in flexibility, scalability and ease of use

Responsibility:

• Requirement analysis and understanding the current live environment.
• Participated in Design Review meetings.
• Prepared Test cases using requirement documents and user stories.
• Performed Functionality testing, regression testing.
• Defect Tracking, Reporting & Retesting the defects Using QC.
• Guiding the team members technically and interaction process with client as coordinator.
• Managed revenue models, process flows, operations support and customer engagement strategies.

Dell online portal

Supply Chain management Application helps Orders request Fulfillment received from users based on the requirements related to system and accessories, will help to process the user request till the delivery stage to proper delivery vendor

Responsibility:

• Functional System Integration Testing, Build Governance.
• Vendor Integration Testing, Defect verification.
• Involvement in Deployment and UAT.
• Developed team communications and information for meetings.
• Used coordination and planning skills to achieve results according to schedule.
• Developed and implemented performance improvement strategies and plans to promote continuous improvement.

Android Platform Base Devices Testing

Leading the team technically in testing the Samsung Android platform Devices and reviewing the defects and submitting also preparing the daily status Report for ongoing projects. As a part of project management Activity planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives.

Responsibility:

• Requirement analysis and understanding, Preparing Test Management System.
• Provide Technical trainings, Defect Tracking, Analyzing and Verification.
• Project management Activity for all ongoing projects (Initiation, Planning or development, Production or execution, Monitoring and controlling, Closing).
• Conducted research to test and analyze feasibility, design, operation and performance of equipment, components and systems.
• Reviewed project goals and objectives on monthly basis with project manager and design team.

Telecom New Zealand (Onsite) - XT Network (4G) Testing

Telecom, Lead CDMA Service provider in New Zealand trying to launching W_CDMA in New Zealand .My Role involves into the Core Apps testing with the support of handsets .Inflow and outflow of the functionality of the devices subjected to Core Apps and RF (Layer part Testing) and IOT. Verifying the issues with support of log analysis Extracted from the core network using QXDM Tool and testing the RF testing part for the handset using the CMUGo2000 simulator

Web App (Offshore): www.about.Sensis.Com.au

The Sensis Integration Fabric (SIF) is part of a Services Oriented Architecture (SOA) driven initiative, intended to offer the integration between system endpoints (eg: iGen and White Pages Online, Yellow Pages Online) through the implementation of an Enterprise Service Bus (ESB) and Message-Oriented Middleware (MOM).

Phase 4 of Program Morph will be a strategic starting point for converting Ad Production Processes to the new iGen environment, consolidating content in the Business Content Management (BCM) module where it will be managed and controlled for distribution to the Online Environments, which will provision the content to the online system

Web App (Offshore) : British Telecom, UK

WES-BES provides different products offered to the customers by the BT. Maintaining the Database with the customer details with the type of product they owned to from the BT. This application helps the BT to progress the orders like Cease, Regrade, Remove, Shift, and Cancel in the Database.

Device Testing (Client Loc) : Handset Apps Testing

Calender @

Project is related to the User Personalize Application related Calendar Feature in the Motorola Mobile .Build is developed on Linux-Java Platform. Will be Handling Regression testing and Performance testing on Calendar, Task, and Notes Feature in the Platform. This is completely a Chinese Build Product.

Responsiblity

• Involved in creating Test Scripts and execution Test Cases for the Scenario’s.
• Involved in Reporting and tracking Bugs to Closure using Mercury Quality Center
• Involved in various types of testing like End to End Testing
• Involved Sanity Testing, Performance testing, Stress Testing
• Involved in DRM Part Testing, Flashing & Flexing Software Using Tools
• Involved in Inter-Operability Testing Process.
• Executing Test cases, Tracking & Analyzing the bug reports
• Handling Integration, Performance, Regression, Sanity testing
• Executing Test cases ,Tracking bugs & Analyzing the bug reports
• Leading testing team members for the application execution.
• Preparing and sharing day to day to report with Team Leader
• Maintain and updating test repository
• Inducting new team members

Handset Apps Testing - Client Place

@MMS

Multimedia Messaging Service (MMS) is a system application by which a WAP client is able to provide a messaging operation with a variety of media types. The service is described in terms of actions taken by the WAP.MMS Client and its service partner, the MMS Proxy -Relay, a device which operates as a WAP Origin Server for this specialized service. Additional service aspects are supported by the MMS Server as well as other messaging servers, such as an email server and wireless messaging systems (e.g. SMSC). This specification defines application-level protocol activities that take place to realize the MMS service within the WAP environment

Responsibility :

• Handling Integration, Performance, Regression, Sanity testing
• Executing Test cases ,Tracking bugs & Analyzing the bug reports

Developed the menu to control and perform software installation over network, speeding up installation process while maintaining control within established licensing agreements, Installed and configured NT workstation and upgraded from Windows 95.

Designed and implemented Primary Master NT Domain with users owned resources and rights in a TCP/IP Environment. Responsibilities include installation of NT servers and Workstations and configure TCP/IP protocol related to mail and telnet login through Linux server and RAS. Configure SPX / IPX and NetBEUI protocols for NT.

Developed the company Intranet, incorporating all users to provide users with current system information, software updates virus alerts, user tips and lines to technical resources, Monitored system performance and analyzes the network traffic.

Implemented the DHCP and WINS servers. Implemented the Internet Information Server 4.0 to alleviate increased web usage demands and to host a small corporate Intranet. In LINUX administration creating users and maintaining groups and writing shell scripts and taking backups off all data on Oracle and user Documents.

Implemented LAN connectivity between different nodes is done using UTP cable. The network is installed and configured upon Win 2k, using TCP/IP protocol. Implementation of TCP/IP applications likes rlogin, rcp, rsh, ftp and telnet between DNS servers

Responsibility:

• Involved in installation of Operating System, User Account Management, and Printer Management.
• To Configure RAS (A&D), Routers (3600,2500,2600)& Modems (RAD &Tainet)
• Back up, Restore and configuring the systems , NMS Maintenance
• Experience in Planning, Designing, Implementation and Maintenance of Local Area Networks
• Performed Security Testing for the Users Authentication/Authorization
• Configuration of various services like DNS, DHCP and WINS
• Experience in Installation of Mail servers, Proxy servers