Chinni Kumar Sakshi

Managing delivery of a $25 Million USD multi-location program across multiple portfolios comprising a technological suite of Packaged Products and cutting edge Programming languages across Development and Quality Assurance

Delivered multiple insurance product roll-out using industry leading insurance package product for commercial lines of business leading to savings of ~20% on yearly IT expense and enhancing the product capability

Built a high performing team for the No Code Low Code program and delivered three new and niche products in record time by building accelerators and partnering with the client effectively

Managed multiple managed services programs across Sales Force and SAP portfolios meeting all KPIs with more than 99% SLA

Delivered QA programs across multiple lines of business with high quality and minimal defect leakage to production ensuring timely implementation

Led the transformation initiative for the account implementing ideas to improve quality and productivity, reduce effort leading to realization of more than $100K in savings for the previous year

Implemented steps to enhance margins by effective management of resource, reduce operational costs, implement automation initiatives for faster rollout realizing savings of $170K for the previous year

Manage executive level reportings (internal) and anchor client visits

Completely responsible for 300+ professionals at offshore including identification of right individuals, managing their onboarding, forming teams, career progression and -roll-offs.

Participated in infosec and business continuity audits with zero non-compliances

• Managed a $13 Million USD QA portfolio across multiple lines of business
• Monitored customer quality metrics and took proactive steps to implement resolutions and restore acceptable levels.
• Coordinated delivery of contracted solutions at program level and in full accordance with outlined cost, scheduling and quality terms.
• Spearheaded Transformation initiative program to improve productivity and reduce costs, realizing more than $80K in annual savings
• Responsible for overall revenue and margins on the portfolio
• Managed adaptation of SAFE Agile across all programs by lines of business including ensuring training and certification of team members

• Managed a prestigious highly visible and time-bound $2.5 Million USD upgrade program across multiple technological streams
• Managed multi technological (Guidewire on-prem, JBOSS, SmartCOMM, Oracle ESB, SQL DB) and functional teams (Claims)
• Completely responsible for estimations, scheduling, budget, margin, client relation management and delivery
• Worked in a multi vendor environment
• delivered the program on time with high margin
• managed delivery during critical COVID-19 phase ensuring no delays despite challenges of the situation

• Executed a multi year $13 Million USD transformation program (for a large medical malpractice firm based in the US) as the India Delivery Partner
• Formed high performing teams across multiple technological streams (Duck Creek, HP Exstream, Data warehousing, Salesforce, QA, Web content)
• Managed the delivery of Duck Creek implementation for Policy Center and Billing Center applications
• 
  

• Managed a combination of delivery programs across multiple lines of business and technology platforms with complete responsibility of ontime delivery and quality
• Coordinated delivery of contracted solutions at program level and in full accordance with outlined cost, scheduling and quality terms.
• Monitored customer quality metrics and took proactive steps to implement resolutions and restore acceptable levels.
• Developed strategic growth plans to increase revenue and head count
• Participated in multiple proposal and contract reviews
• Developed solutions and accelerators for improving productivity and reduce cost
• technology platforms included Mainframe, Java, .Net, Salesforce

• Managed a large team on a critical transformation program (Pacbase, Mainframes) for a large European insurer
• Produced quality standards, checklists, report templates, and processes.
• Partnered with project team members to identify and quickly address problems.
• Planned, executed, and controlled assigned projects, ensuring work performed complied with contractual requirements.
• Met the client on a weekly basis for status report review

• Managed the highly critical client's customer facing application in a 24*7 mode responsible for uptime and resolution of incidents and tickets
• Coordinated with client stakeholders, client end customers, internal team to ensure system availability and system robustness
• Managed and delivered multiple enhancements across Mainframes and Java platforms
• Trained offshore team members on system and project functionality
• Partnered with client business analysts and product owners for defining enhancements and supporting their UAT
• Won client appreciation award for excellence in delivery
• Responsible for tracking the metrics and reporting to senior leadership

• Managed the inception and execution of the ONP program based on Mainframes platform
• Coordinated with client and offshore teams (15 member team) on the requirements, development and implementation of the program on a monthly basis
• Responsible for managing estimations, schedule and delivery
• Managed reporting of weekly status to the client
• Project delivered on time with high quality

• Managed delivery of Mainframe based maintenance project for a US based large micro loan organization in a fast paced environment
• Responsible for estimation, task allocation, monitoring execution and delivery of tasks in a timely manner
• Managed a team of 10 resources and met all Delivery and Quality SLAs
• Responsible for tracking and reporting metrics

• Delivered a complex Customer Information System (CIS) migration to CS Hogan for a large European bank
• Responsible for Business Analysis of base system data, design and development of migration programs to target Hogan systems
• Involves Credit Card functionality and Mainframes technology
• Single handedly analyzed, designed, developed, implemented and supported the migration
• Evaluated and improved development work of other developers on team, working to provide training, constructive criticism and knowledge transfer.
• Collaborated with other teams to develop common interfaces across the various systems
• Recognized by client for excellence in delivery

• Managed a complex data warehouse based solution for a India based MNC involved in FMCG vertical (beverages) to enable decision making based on historical data
• Responsible for working with client stakeholders to elicit business requirements, translate requirements to technical design
• Managed oversight of development using best of breed data warehousing products leveraged on Oracle platform
• Solution encompassed complex logic built on historical data and current pricing mechanisms to assist client executives in informed and fast decision making
• 
  

• Worked as a developer for a US based medium sized insurer for their underwriting platform on Mainframe technology
• Developed programming for complex functional tasks implementing large scale technical enhancements
• Handled batch programming on Tape and Disk (Mainframes)
• Trained junior team members on system and functionality