Project: CBS - Composable Banking Studio.
Domain: Banking and Financial Services.
Date: March 2022 – January 2024
Responsibilities and Key Contributions:
- Requirements Gathering & Analysis: Conducted interviews, workshops, and surveys to gather, analyze, and prioritize business requirements for various modules, including customer onboarding, loan applications, payment processing, and financial insights.
- Process Documentation & Modeling: Created detailed Business Requirements Documents (BRD), Functional Requirement Documents (FRD), use cases, and visual models such as process flows, UML diagrams, and data flow diagrams to represent requirements and workflows.
- API Integration & Implementation Support: Led the analysis and documentation of API integrations for secure external account linking, card management, and payment initiation. Supported the implementation phase by clarifying requirements and ensuring alignment with stakeholder expectations.
- Testing and Quality Assurance: Collaborated with development teams to create test cases for User Acceptance Testing (UAT) and API testing using Postman, ensuring solutions met business needs and passed validation.
- Cross-Functional Collaboration: Worked closely with product, development, and QA teams to ensure that the solutions adhered to business requirements, regulatory compliance, and technical feasibility.
Impact:
- Customer Onboarding: Streamlined the customer onboarding process, reducing account creation time and improving user experience.
- Home Loan Application: Enhanced the loan application process, resulting in higher completion rates, and reduced processing time through automation and third-party integrations.
- External Account Linking: Managed the integration of Plaid, enabling seamless external account linking and enhancing financial transparency for users.
- Card Management: Oversaw integration with Paymentology and Marqeta APIs, improving card management features such as activation, PIN setting, and security functionalities.
- KYC and Document Verification: Integrated Trulio and Sumsub for document and video verification, improving security and compliance in line with regulatory standards.
- API Hub & Broker Platforms: Led the requirements gathering for API platforms, enabling multi-bank cash management solutions, and simplifying integration for third-party providers.
Tools used: Microsoft Excel, JIRA, Power BI, SQL, Postman.
Project: InsightGen - Trade Surveillance System.
Domain: Financial Technology (FinTech).
Date: January 2024 - Current
Responsibilities and Key Contributions:
- Trade Surveillance System Requirements: Led the analysis and documentation of requirements for the Trade Surveillance Alert System, ensuring it met compliance needs and effectively detected suspicious trading activities.
- Synthetic Data Generation: Defined processes for generating realistic synthetic trading data, enabling thorough system testing and validation.
- Advanced Data Analysis: Managed the integration of Vertex AI for analyzing trading patterns and market anomalies, generating actionable insights to enhance surveillance capabilities.
- UI/UX Collaboration: Coordinated with UI/UX teams to design and optimize an intuitive dashboard for data visualization, improving decision-making for investigators and business users.
- Data Access & Integration: Defined API endpoints for accessing processed surveillance data, enabling seamless integration with the system's user interface and improving accessibility for business users.
Impact:
- Enhanced Compliance: Improved the ability to identify and investigate trade violations, reducing the risk of fraudulent activities, and improving market integrity.
- Data-Driven Insights: Leveraged machine learning and advanced data analysis to identify patterns, leading to more effective monitoring and reporting of suspicious activities.
- Improved User Experience: Developed a comprehensive dashboard for real-time data visualization, enabling more informed decision-making for business users.
Tools Used: JIRA, Microsoft Excel, Power BI, SQL, Postman, Vertex AI
Key Skills:
- Business Analysis: Requirements gathering, documentation, process modeling, user stories
- Tools & Technologies: Microsoft Excel, JIRA, Power BI, SQL, Postman, UML, API integration, Postman.
- Testing: UAT, API testing, Test case creation
- Collaboration: Cross-functional teamwork, stakeholder management, Agile methodology, product development lifecycle
- Data Analytics: Data visualization, reporting, data analysis, synthetic data generation