Chintan Datta
Bhiwandi
Summary
Research analyst with extensive experience at Gartner, Inc., specializing in client engagement and market analysis. Expertise in data analysis to formulate revenue recognition strategies, and strengthen client relationships. Proven track record of exceptional problem-solving skills and a results-oriented approach in high-pressure environments.
Overview
6
6
years of professional experience
Work History
Specialist, Research Engagement Services/Research Analyst
Gartner INC
Mumbai
09.2022 - Current
- Engaged with clients, prospects, and vendors to coordinate requests with Gartner Research & Advisory Experts.
- Demonstrated passion for client service, and strong problem-solving skills, while maintaining high ambition.
- Facilitated management of inquiries, Executive Programs, Enterprise IT Leader, Local Briefing, and Consulting requests.
- Analyzed data and reports to maintain high levels of accuracy.
- Partnered with Sales and Client Financial Services to document inquiry requests and recognize revenue accurately.
- Reviewed client requirements, shared relevant market data, and executed appropriate marketing strategies.
- Utilized extensive knowledge of technology services, supply chain, applications, data analytics, infrastructure, and operations.
- Responded promptly to emails, calls, and voicemails, while managing requests effectively.
Process Expert
Maersk Global Service Centers
Navi Mumbai
09.2021 - 04.2022
- Ensure timely and qualitative creation of Sales & Purchase orders.
- Ensure timely and qualitative Customer Invoicing.
- Ensure all Contract & Prices are in place & timely updated.
- Understand the business model of the correlation SO & PO, ensuring timely recognition of the Revenue & Cost.
- Ensure Standard Operating Procedures (SOP) and SLA's are prepared and maintained for all processes handled in the GSC and necessary amendments are done.
- Take ownership in building & maintaining Visual management Systems as per Process Excellence standards.
- Take ownership, track and monitor and achieve KPI's related to the process.
- Participate and take necessary call discussions with Business Partners along with supervisor.
- Timely & professional interaction with Business Partners Stakeholders.
Executive - Global Disbursement account chase and Customer Support
Inchcape Shipping Services
Navi Mumbai
03.2019 - 09.2021
- Downloading the Acknowledging DA’s received from Local Performing Offices.
- Handling and logging the DA’s received from local performing agents.
- Extracting the duplicate DA’s, query DA’s and maintaining a separate file.
- Ensuring and checking the complete invoices received with all supporting and supplemental documents.
- Handling, updating and maintaining all operational files related to DA collection desk.
- Reporting and Sharing AA spreadsheets, folders and reports to the accounting team.
- Chasing/reaching various performing agents for the pending final disbursement accounts.
- To keep complete records of chasing calls for GSD, Optics and HMM calls.
- To collect DA’s and update agents to share pending FDA’s under a specific time bar.
Education
Bachelors of management studies - Operations and Marketing
K.M Agrawal College of Arts and Commerce
Kalyan07.2018
HSC - 12th
Navbharat Education society school and College
Mumbai06.2014
SSC - 10th
Navbharat Education Society School and College
Mumbai06.2012
Skills
Client engagement and relationship management
Market analysis
Revenue recognition strategies
Data analysis and interpretation
New client acquisition
Websites
Accomplishments
- Awarded as the 'BEST MANAGER' with a trophy at the Annual Prize distribution Ceremony organized by K.M Agrawal College of Arts and Commerce, 2018.
- Awarded Participation certificate for Elocution competition on a National Level.
- Felicitated with a medal for Organizing and Contributing towards the success of 'Intercollege Collegiate Youth Festival' Inter College Competition, 2017.
- Represented Maharashtra in Under 19 State Cricket Competition while schooling.
Languages
- English
- Hindi
- Gujarati
- Marathi
- Konkani
Hobbies and Interests
- Reading
- Teaching
- Travelling
- Dancing
- Playing Cricket
Projects
Client Consultant, BRASHAM FOOD DELIVERY PVT LTD, 05/01/16, 07/31/16, Analyzed working in food industry., Constant Interaction with clients and taking their survey., Tie-up with the new born restaurants in Thane Location. Marketing strategies of McDonald’s, MCDONALD’S, Interacting with franchise managers., Referring through internet.
Personal Information
- Date of Birth: 06/28/97
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
- Place of Birth: Bhiwandi
Driving Licence
A
Timeline
Specialist, Research Engagement Services/Research Analyst
Gartner INC
09.2022 - Current
Process Expert
Maersk Global Service Centers
09.2021 - 04.2022
Executive - Global Disbursement account chase and Customer Support
Inchcape Shipping Services
03.2019 - 09.2021
Bachelors of management studies - Operations and Marketing
K.M Agrawal College of Arts and Commerce
HSC - 12th
Navbharat Education society school and College
SSC - 10th
Navbharat Education Society School and College
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