CHINTAN PANDYA
Salesforce Application Architect
Gandhinagar,Gujarat
Summary
With over 11 years of leadership experience in Salesforce development teams, I excel in agile project management and team delegation, capable of both overseeing large-scale teams and providing hands-on contributions to tackle challenging projects efficiently. I am committed to meeting demanding development objectives within tight schedules while maintaining code quality. My blend of advanced programming skills and strong interpersonal abilities enables effective leadership, and I am fluent in English with experience working in cross-cultural and global teams. My expertise spans the Salesforce Ecosystem, covering areas such as Governance, Sales Cloud, Service Cloud, Marketing Cloud, and more. I also possess knowledge in Integration Patterns, Security, Automation, Multi-Tenant Architecture, Solution Design, Data Migration, Change and Release Management, Performance Testing, CI/CD, Localization, Business Process Optimization, Customer-Centric Design, Reporting, and Agile Methodologies. I am currently seeking a full-time position where I can leverage my interpersonal, time management, and problem-solving skills to tackle challenging projects and contribute effectively as a detail-oriented team player capable of handling multiple priorities with precision and a positive attitude, while also being willing to take on additional responsibilities to achieve team goals.
Overview
11
11
years of professional experience
15
15
Certifications
3
3
Languages
6
6
years of post-secondary education
Work History
Salesforce Architect
ITMusketeers Consultancy Services (ITMCS)
Ahmedabad
02.2021 - Current
- Worked with Service Cloud, Sales Cloud, CPQ and Marketing Cloud.
- Product Development Process development for multiple onshore client
- 1GP/2GP Package Release Management
- Supervised work of Sr. Salesforce Developer, Jr. Salesforce Developer, designers and assigned tasks and monitored performance against targets.
- Setting up CI/CD
- API Design and Management
- Business Process Optimization
- Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
- Rapidly prototyped new data processing capabilities to confirm integration feasibility into existing systems.
- Authored code fixes and enhancements for inclusion in future code releases and patches.
- Created proofs of concept for innovative new solutions.
- Designed and developed forward-thinking systems that meet user needs and improve productivity.
- Payment Gateway Integration, CTI Integration etc.
- Proved successful working within tight deadlines and a fast-paced environment
Lead Software Engineer
ACCURATELEGAL BILLING INC
KOCHI
06.2020 - 02.2021
- Revised, modularized and updated old code bases to modern
- Development standards, reducing operating costs and improving
- Functionality.
- Extensively implemented Sales Cloud, Service Cloud and CPQ
- Created Multiple custom LWC/VF components to meet the complex business requirements for Legal Firms.
- API Designs for various system integration
- Collaborated on all stages of systems development lifecycle, from
- Planned and developed interfaces that simplified overall management
- Delivered and maintained scalable system architecture to support high availability Internet site with various internal applications.
- Integration developed between ALB and Tabs3, Prolaw, Surepoint, Adarant, Timeslips etc.
- Trained and managed team of 20+ developers and discussed issues in
- Documented all software development methodologies in technical
Senior Salesforce Developer
ITMusketeers Consultancy Services LLP (ITMCS)
Ahmedabad
07.2016 - 06.2020
- Worked with Apex Development, Visual Force Custom Development, Automation, Configuring the Access, Test Class Writing etc.
- Worked with Salesforce Sales Cloud, Custom GST Application based on CPQ, Service Cloud etc.
- Improved Customer retention by 60% after implementing service cloud for CA firms.
- Delivered solutions for Indian GST Accounts calculations management
systems to provide businesses with detailed digital recordkeeping
capability. - Delivered solutions for HR Payroll management systems to large scale
organizations. - Led multiple projects and client communication in order to generate
higher client satisfaction. - Discussed project progress with customers, collected feedback on different
stages and directly addressed concerns. - Gathered and defined customer requirements to develop clear
specifications for project plans. - Consulted regularly with internal customers on application development
project status, new project proposals and software-related technical issues.
Trained new developers and programmers on company standards for
design and review. - Met with project manager and team members to provide detailed project
reports and milestone updates.
Senior Software Engineer
LANDMARK HONDA PRIVATE LIMITED
Ahmedabad
06.2012 - 07.2016
- Worked on Apex, Triggers, Jobs, Queue, Batch processing, Workflow, Process builder, VF pages development, Admin Configuration, Developed custom reports.
- Awarded with 3 times as "Top Performer" among team of 50+ developers.
Built outstanding and dynamic team of software engineers and developers
which significantly boosted overall success of organization. - Coordinated with various department heads to evaluate and improve
software and hardware interfaces. - Contributed ideas and suggestions in team meetings and delivered
updates on deadlines, designs and enhancements. - Delivered almost 6+ successful projects in 3 years of span.
- Worked for below listed majority projects
Sales Cloud Management For HONDA/MB/VW
HR Management
Data Migration
CTI Integration
Account Management
Custom Reports and Dashboard
Education
Master of Engineering - Computer Engineering Technology
Gujarat Technological University
Ahmedabad 06.2018 - 06.2020
Bachelor of Engineering - Information Technology
Gujarat Technological University
Ahmedabad 06.2008 - 06.2012
Skills
Product development
undefinedAccomplishments
- Salesforce Application Architect
- Salesforce Data Architect
- Salesforce Sharing and Visibility Architect
- Accredited Professional Public Sector Solution
- Salesforce Omnistudio Consultant
- Salesforce Omnistudio Developer
- MuleSoft Certified Developer - Level 1
- Salesforce Certified CPQ Specialist
- Salesforce Certified Experience Cloud Consultant
- Salesforce Certified Service Cloud Consultant
- Salesforce Platform Developer 1
- Salesforce Certified Administrator
- Salesforce Certified Associate
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Try not to become a man of success. Rather become a man of value.
Albert Einstein
Timeline
Salesforce Architect
ITMusketeers Consultancy Services (ITMCS)
02.2021 - Current
Lead Software Engineer
ACCURATELEGAL BILLING INC
06.2020 - 02.2021
Master of Engineering - Computer Engineering Technology
Gujarat Technological University
06.2018 - 06.2020
Senior Salesforce Developer
ITMusketeers Consultancy Services LLP (ITMCS)
07.2016 - 06.2020
Senior Software Engineer
LANDMARK HONDA PRIVATE LIMITED
06.2012 - 07.2016
Bachelor of Engineering - Information Technology
Gujarat Technological University
06.2008 - 06.2012
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