Summary
Overview
Work History
Education
Skills
Languages
Timeline
AdministrativeAssistant

CHINTANKUMAR ZALAVADIYA

SURAT

Summary

Highly skilled in managing network and computer systems, with proven background in troubleshooting, software installation, and maintaining IT infrastructure. Known for strong problem-solving capabilities and ability to optimize system performance for enhanced operational efficiency. Demonstrated success in implementing security measures to protect data and network access. Made significant improvements in system reliability and user satisfaction through strategic planning and effective communication.

Overview

6
6
years of professional experience

Work History

Center Manager

CHERISH EDUSKILLS
Surat
01.2021 - Current
  • Managed multiple remote sites by providing maintenance services over the internet or phone line.
  • Trained new employees on company policies, procedures, and job responsibilities.
  • Resolved conflicts between customers and staff members in a professional manner.
  • Executed regular maintenance activities on servers including defragmentation, disk cleanup.
  • Configured and maintained routers, switches, firewalls, wireless networks and other network devices.
  • Maintained inventory records of all hardware components used in the network environment.
  • Performed administrative tasks related to event planning such as preparing invoices or tracking expenses.

ASSOCIATE CHIEF PROCTOR

THINKAPPS SOLUTION PVT LTD.
Surat
12.2018 - 11.2020
  • Collaborated with IT staff members to troubleshoot technical problems encountered during exams.
  • Supervised a team of proctors in administering tests according to established procedures.
  • Maintained server records of all online exam sessions, including attendance logs and incident reports.
  • Monitored system performance to ensure proper operation and security of the network.
  • Troubleshot and resolved server hardware and software issues.
  • Provided training to end-users on how to use server-based applications properly.
  • Analyzed log files to identify potential security threats.

Network Support Engineer

CITY BROADBAND PVT LTD.
Surat
01.2018 - 12.2018
  • Evaluated local area network (LAN) and wide area network (WAN) performance data to verify availability and speed, identifying network problems.
  • Configured and maintained various network devices such as routers, switches, firewalls.
  • Identified, diagnosed and resolved network problems.
  • Monitored network performance and identified potential areas of improvement.
  • Provided technical support for users having difficulty connecting to or using the network.

Education

CERTIFICATION COURSE - Logistics & Supply Chain Management

London School of Business And Finance
Singapore
07-2023

Bachelor of Science - Information Technology

NATIONAL INSTITUTE OF MANAGEMENT & ENGINEERING
Surat, INDIA
06-2018

Skills

  • Staff Leadership
  • Regulatory Standards
  • Data Analysis
  • Facility Maintenance
  • Network Security Management
  • Network repairs and maintenance
  • Network Architecture
  • Server Management
  • Firewall Management
  • Problem-solving aptitude

Languages

English
First Language

Timeline

Center Manager

CHERISH EDUSKILLS
01.2021 - Current

ASSOCIATE CHIEF PROCTOR

THINKAPPS SOLUTION PVT LTD.
12.2018 - 11.2020

Network Support Engineer

CITY BROADBAND PVT LTD.
01.2018 - 12.2018

CERTIFICATION COURSE - Logistics & Supply Chain Management

London School of Business And Finance

Bachelor of Science - Information Technology

NATIONAL INSTITUTE OF MANAGEMENT & ENGINEERING

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