Win7 Operating system
Chintesh Gupta
System Administrator
Gwalior
Summary
We Have Manage ALl Operation Related Quries ,Custmor Related Quaries,Manage Server Maintenaince ,System Support ,Support To Small all Braches system & Operation Related Issues.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Operation Executive
Ecom Express LTD.
Gwalior
04.2021 - Current
- Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective.
- Improved employee satisfaction rating by realigning and enforcing policies.
- Managed customers' expectations of support and technology functionality in order to provide positive user experience.
System Administrator
PG infrastructure PVT LTD.
Gwalior
11.2019 - 03.2021
- Established network specifications and analyzed workflow, access, information and security requirements.
- Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Oversaw file system and storage upgrades while safeguarding data integrity and redundancy.
- Completed reports detailing network and systems performance and downtime issues.
- Implemented internet and intranet applications on multiple platforms.
- Configured and tested Windows Server operating systems with roles features.
- Performed software installations and upgrades to UNIX or Windows operating systems.
- Spearheaded inventory control measures to replenish and maintain IT equipment.
Desktop Support Engineer
Ecom Express LTD
Gwalior
01.2018 - 09.2019
- Configured hardware, devices, and software to set up work stations for employees.
- Maintained inventory of installed desktop hardware and software components to keep records accurate and updated.
- Relocated and configured desktop computer devices and phones to facilitate office moves and new employee workstations.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Monitored system performance to maintain system integrity.
- Patched software and installed new versions to eliminate security problems and protect data.
- Rolled out software updates and applied server patches to thwart threats from penetrating networks.
- Installed new or upgraded hardware and software and coordinated installation and follow-up with user to achieve customer satisfaction.
Desktop Support Engineer
All in one solution Centre
Gwalior
06.2016 - 08.2018
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Walked individuals through basic troubleshooting tasks.
- Prioritized, tracked and documented problem resolutions, notifying customers of issue status.
- Maintained support policies and methods of support delivery to provide technically accurate solutions to users.
Hardware Network Engineer
Aptech Computer Classes
Gwalior
11.2014 - 06.2016
- Recommended network security standards and upgrades to management.
- Troubleshot complex multi-vendor network service provider issues.
- Provided network support services for devices such as hubs, bridges, routers, and other hardware.
Hardware and Networking Support Engineer
Naidunia A Unit of Jagran Prakashan Ltd.
Gwalior
01.2011 - 04.2014
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
- Drafted post-mortem documentation analyzing instances of network system failures and detailing required repair and restoration efforts.
- Managed full network stacks and maintained uptimes of [Number]%.
- Managed and administered load balancing tasks for [Type] networks, routing and shaping traffic to reduce service interruptions and network strain.
Education
Bachelor of Arts - Art Education
Manav Bharti University
Solan, Himachal Pradesh 06.2010 - 07.2012
Skills
Knowleadge Of A, N, Server 2000,Server 2008,SQL Server,File Server,Domain Server
Certification
DCA
Software
Win10 Operationg System
Win11 operating system
Server 2000 & 2008
Timeline
Operation Executive
Ecom Express LTD.
04.2021 - Current
System Administrator
PG infrastructure PVT LTD.
11.2019 - 03.2021
Desktop Support Engineer
Ecom Express LTD
01.2018 - 09.2019
Desktop Support Engineer
All in one solution Centre
06.2016 - 08.2018
Hardware Network Engineer
Aptech Computer Classes
11.2014 - 06.2016
Hardware and Networking Support Engineer
Naidunia A Unit of Jagran Prakashan Ltd.
01.2011 - 04.2014
Bachelor of Arts - Art Education
Manav Bharti University
06.2010 - 07.2012
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