Chiraag Mansatta
Resturant Manager
Mumbai
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Hardworking culinary professional bringing proven experience in high-volume dining restaurants. Manages multiple covers while motivating and supervising cooking teams. Innovative and resourceful team player with expertise in creative menu development. Restaurant Manager with expertise in general operations management, special events, staff development and training, recruitment and vendor negotiations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
1
1
Certificate
Work History
Resturant Manager
Vighnaharta Chinese Corner
Mumbai
11.2019 - 03.2022
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow
- Partnered with vendors and suppliers to effectively manage and budget
- Introduced new methods, practices and systems to reduce turnaround time
- Identified procedure or process changes required to improve performance and productivity.
- Prepared for and executed new menu implementations.
- Actively participated in ongoing customer service programs.
Operations Manager
Enjoy World Tours and Travel
Mumbai
03.2015 - 11.2019
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Prepared annual budgets with controls to prevent overages.
- Spearheaded department training to enhance employee performance and boost employee productivity.
- Identified procedure or process changes required to improve performance and productivity.
Cashier
ShreeJi Collections
Mumbai
03.2012 - 11.2014
- Helped customers complete purchases, locate items and join reward programs
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Processed customer refunds and exchanges according to established guidelines.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Tallied cash drawer at beginning and end of each work shift.
- Welcomed customers and helped determine their needs.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Education
Higher Secondary Certification -
MK College
Mumbai 04.2010 - 03.2012
Skills
Sales expertise
undefinedCertification
Dec 2013 Diploma in Travel and Tourism
Timeline
Resturant Manager
Vighnaharta Chinese Corner
11.2019 - 03.2022
Operations Manager
Enjoy World Tours and Travel
03.2015 - 11.2019
Cashier
ShreeJi Collections
03.2012 - 11.2014
Higher Secondary Certification -
MK College
04.2010 - 03.2012
Passport Number
Z6057717
Visa Status
90 Days Visit Visa
Father Name
Ashwin Parmanand Mansatta
Passport Number
Z6057717
Visa Status
90 Days Visit Visa
Father Name
Ashwin Parmanand Mansatta
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