Jira and Confluence
Chiraag Rakhan
Senior Associate Technology - BA
Pune,MH
Summary
Over 7 years of cumulative experience as a Business Analyst(BA) in implementing, configuring and supporting business systems in multiple functional areas; including business requirement elicitation, analysis, technical documentation, testing and post go-live support. Experience in Investment Banking, Ecommerce & retail. In-depth understanding of complete SDLC. Extensive experience in creating solutions to complex business problems, process analysis, process automation and in all major perspective of business analysis including IT, Business Process Management, Agile framework.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
Work History
Senior Associate Technology- BA
Synechron Technologies (HSBC)
Pune, MH
10.2021 - Current
- Working as Senior Business Analyst at client site of HSBC.
- Engaged with product management, stakeholders, peers & agile teams to understand business requirements which well documents into features and product backlogs for grooming & prioritization.
- Arrange requirement walkthrough session with dev and Change team so if there any blocker from IT front, scope can be adjusted accordingly with agreement from change.
- Conducting root cause analysis of problems suggesting various solution Performing GAP analysis risk analysis, stakeholder analysis, impact assessments and business analysis to meet business and solutions requirements
- Translate business requirements into Requirement documents, use cases, test cases and solution documents.
- Assisted Project manager in preparing project plan and worked on preparing high-level plan, business case, defining project scope, assumptions and constraints.
- Follow up with Client's end-users to validate solution delivered, achieve sign-off, and performed SIT, UAT, Migration activities, and move system toward go-live.
- Managing daily scrum calls with dev team and keeping JIRA, Kanban boards updated.
Senior Business Development Executive
GoMo Group AB
Pune
04.2019 - 10.2021
- Implemented multiple web and mobile application projects as per clients requirements.
- Acted as liaison among product, IT, and sales teams to understand customer demand for new features and new potential markets to move into.
- Fostered communication between stakeholders, engineering, and marketing, resulting in improved speeds of feature development life-cycle
- Elicited, analyzed, defined and documented business requirement including in scope, out of scope dependencies, constraints, current & future state.
- Created use cases and functional and non-functional requirements.
- Collaborated with Project managers to validate business requirements.
- Reviewed test plan and test strategies to provide feedback and assistance to QA team.
Sr, Generation Executive
OnlyB2B ITES Pvt Ltd
Pune
01.2018 - 09.2018
- Analyses market trends, evaluate new products, look for global collaborations
- Support in implementation of growth strategies.
- Collaborated with team members to achieve target results.
- Delivered analysis of market, sales and consumer trend impact on long and short-term strategies.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations
- Researched competitors to build report of rising trends in different markets
Agile Business Analyst
InfoCentroid Software Solutions
Indore
01.2016 - 01.2018
- Worked with Business and external stakeholders to gather requirements.
- Developed RACI model to better assist stakeholders; Led and managed complete requirement gathering process.
- Performed business and functional analysis for new projects and prepare user requirement and functional specification documents.
- Created user stories with relevant acceptance criteria, managed and prioritized product backlog.
- Coordinated closely with functional and business users, development teams to understand system functionalities, testing requirements, providing grooming sessions for requirement understanding with weekly review on progress.
- Planning and coordinating with QA and UAT testing ensuring completeness of test cases.
- Developed mapping process for current and future state and prepared gap analysis document.
Education
Bachelor of Technology -
Jaypee University Of Engineering And Technology
Guna MP 05.2008 - 06.2012
Skills
Business Analysis
Software
Putty
Tableau
SQL developer
Jenkins
MS Office suite
Sharepoint
Certification
Professional Certificate in Product Management
Timeline
Data Science and agile system for product management
11-2022
Professional Certificate in Product Management
09-2022
Senior Associate Technology- BA
Synechron Technologies (HSBC)
10.2021 - Current
Scrum Master + Agile project management training certificate
10-2021
Senior Business Development Executive
GoMo Group AB
04.2019 - 10.2021
Sr, Generation Executive
OnlyB2B ITES Pvt Ltd
01.2018 - 09.2018
Agile Business Analyst
InfoCentroid Software Solutions
01.2016 - 01.2018
Bachelor of Technology -
Jaypee University Of Engineering And Technology
05.2008 - 06.2012
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