Chirag Agarwal
Business Analyst
Kolkata
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
Work History
Business Analyst
Coats Digital
Noida
10.2023 - Current
- Collaborating with IT team to schedule and implement software patches at times most likely to produce minimal service disruptions
- Modified existing configurations
- Designs codes and team processes and maintained corresponding technical documentation
- Troubleshot program and system malfunctions to restore normal functioning
- Developing, documenting and revising system design procedures and quality standards.
- Collaborated with stakeholders to define project objectives and criteria.
- Performed gap analysis to identify areas of improvement.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
Software Analyst
Coats Digital
Noida
07.2022 - 10.2023
- Directed troubleshooting for bugs and flaws discovered in both pre-release and final production software products Testing new and enhanced software modules and delivered insightful and practical feedback on functionality and date output
- Supporting help desk operations by responding to user feedback and amending identified deficiencies in real-time.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
Merchandiser
LOGOTECH CLOTHING PRIVATE LIMITED
Kolkata
09.2020 - 06.2022
- Collaborated with suppliers manufacturers and retailers to properly execute merchandising plans
- Conferred with production, sales and shipping personnel to expedite or trace shipments
- Negotiated prices
- Discount terms and transportation arrangements with suppliers
- Collaborated with company managers regarding product pricing promotions and markdowns
- Kept records of vendor and supplier expenditures and organized financial documents into company databases
- Traveled to various locations to procure materials and products from vendors.
- Established strong vendor relationships to maintain and support business.
- Generated weekly, monthly and quarterly sales reports to highlight milestones and activities.
- Negotiated contracts with vendors for cost-effective purchasing terms.
- Researched and identified new suppliers and vendors.
- Managed and maintained purchase orders and invoices.
Education
Bachelor in Fashion Technology - Fashion Technology , Apparel production
National Institute of Fashion Technology
Hyderabad 07.2017 - 07.2020
High School Diploma -
The Bhawanipur Education Society College
Kolkata 07.2015 - 06.2017
Skills
Azure (Board Management)
Workflow Analysis
Product development
Microsoft Office Suite
Certification
Excel Skills for Business: Essentials to Advanced
Timeline
Business Analyst
Coats Digital
10.2023 - Current
Software Analyst
Coats Digital
07.2022 - 10.2023
Merchandiser
LOGOTECH CLOTHING PRIVATE LIMITED
09.2020 - 06.2022
Bachelor in Fashion Technology - Fashion Technology , Apparel production
National Institute of Fashion Technology
07.2017 - 07.2020
High School Diploma -
The Bhawanipur Education Society College
07.2015 - 06.2017