driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers a strong background in customer relations and communication.
Overview
3
3
years of professional experience
Work History
Member
Association of Designers of India
12.2021 - Current
Enhanced member satisfaction by providing exceptional customer service and resolving issues promptly.
Streamlined membership enrollment process, improving efficiency and reducing wait times for new members.
Maintained accurate member records with diligent data entry and regular database updates.
Collaborated with team members to develop innovative strategies for member retention and increased participation in programs.
Enhanced athlete performance by developing and implementing tailored training programs for individual boxers.
Contributed to team''s success by ensuring proper equipment maintenance and management during practice sessions and competitions.
Assisted in development of effective warm-up routines, improving athletes'' injury prevention and overall physical readiness.
Product Designer
Freelance Design Studio
09.2020 - Current
Improved product usability by conducting user research and implementing design changes based on feedback.
Streamlined design process for better efficiency by creating reusable style guides and UI components.
Collaborated with cross-functional teams to ensure seamless integration of design elements into final products.
Increased client satisfaction by consistently delivering high-quality designs within tight deadlines.
Product Designer
Pablo Project
03.2022 - 05.2023
Improved product usability by conducting user research and implementing design changes based on feedback.
Streamlined the design process for better efficiency by creating reusable style guides and UI components.
Collaborated with cross-functional teams to ensure seamless integration of design elements into final products.
Increased client satisfaction by consistently delivering high-quality designs within tight deadlines.
Developed innovative product concepts through extensive market research and competitor analysis.
Product Designer
Vibram Group
12.2020 - 02.2021
Improved product usability by conducting user research and implementing design changes based on feedback.
Collaborated with cross-functional teams to ensure seamless integration of design elements into final products.
Increased client satisfaction by consistently delivering high-quality designs within tight deadlines.
Developed innovative product concepts through extensive market research and competitor analysis.
Product Designer
Royal College of Art
10.2020 - 12.2020
Engaged in impactful service design
Contributed to logistics innovation
Demonstrated e ective collaborative teamwork
Applied strategic service design principles
Applied problem-solving and e ective communication skills.
Director (DIN - 09592729)/Structural BIM Manager at DCI Designers India Pvt LtdDirector (DIN - 09592729)/Structural BIM Manager at DCI Designers India Pvt Ltd
Senior Project Coordinator at CV Designers India PVT Limited/CV Engineering USASenior Project Coordinator at CV Designers India PVT Limited/CV Engineering USA
Deputy Director – International Business at Automotive Component Manufacturers Association (ACMA India)Deputy Director – International Business at Automotive Component Manufacturers Association (ACMA India)